EDIT: After posting this review I received a call from the law office and was advised on how they plan to address my concerns. If this in fact is the case, I will update my review completely. But up to this point, my experience is below:
I am a returning customer of my traffic tickets and I never had any issues with their service until this case. I am posting this review because I feel my concerns are not being taken seriously or being addressed effectively.
I received additional fines I didn’t originally have before paying for their service. But they did defer my speeding ticket which I appreciate.
Firstly, “my traffic tickets” and the law office they appointed to address a speeding violation were all kind and apologetic during telephone conversations, but “my traffic tickets” has not offered any proven solution to this error, I feel like I only get lip service that they’re looking into it. It’s been 2 weeks since the reissued court date and still have not given me any real resolution to the additional fines this service caused me to receive.
In summary: I paid $150 dollars weeks before my original court date for a speeding violation, their website showed "new court date pending" after my payment was made over the phone. I was told the court date would be rescheduled, and the appointed law office would attempt to drop or defer the speeding violation. I did not have any other violations or fines besides the speeding ticket.
A few weeks later, I received a "failure to appear" notice in the mail stating the original court date was missed and additional fines (doubled) were owed to the court. I contacted “my traffic tickets” multiple times by telephone and "Message Center" and spoke with different case managers and was told this was received in error and not to worry. Their website showed "new court date pending” when the notice was received.
In the interim, I followed up on a weekly/bi weekly basis to confirm if a new court date was issued. I was told it was still pending and to be patient.
Then I received an ARREST warrant in the mail a few weeks later from the court, stating I failed to appear to court and another additional fine (fine was tripled in cost and I had an active warrant for my arrest).
My traffic tickets website still showed “new court date pending” when both the failure to appear, and warrant were received in the mail. Which was after paying for their services weeks before the original court date to address just a speeding violation.
I immediately contacted “my traffic tickets” and called/ e-mailed the law office appointed to my case to make them aware of the warrant. I was told this was another "error" and it would be handled, and I would not need to worry about the additional fines. I did not have to pay for the warrant to be lifted, and the court issued paperwork showing it was an error a few days later. Then new court date was then issued.
Once receiving the results 3 business days after the court trial, the law office did not call me as the process states to explain the case results.
After multiple phone calls and e-mails to "my traffic tickets", the attorneys legal assistant contacted me and advised they were not aware I did not miss my first court date (it shows on “my traffic tickets” website I did not miss the first court date) and admittedly made a mistake at court with my case and apologized and stated they are "overwhelmed". I was fined for a deferred “failure to appear” on top of the speeding violation.
I’ve asked multiple times to be reimbursed the $150 dollars paid for their service on this case. I paid for a speeding violation to be addressed, and this service caused me to receive an additional violation of “failure to appear” and additional court fees. I have not received any acknowledgement to this request.
I am now must pay an additional “failure to appear” fine because of the negligent way my case was handled by “my traffic tickets”. I paid for the service before my first court date, its unacceptable that the law office appointed by this service was not aware of the details of my case.
My case manager has changed multiple times, and my current case manger just tells me she'll call me back, and hasn't in 2 days to give me any additional information other then they'll look into it and get it addressed.
I hope someone from the company reads my review and addresses my concerns properly.
Review by Levla Gebreegzabiher3 weeks ago
Horrible service! Don't waste your time.
Review by Blondeeinuk1 month ago
I couldn’t ask for a better team of lawyers!! If you have a problem, call them!! I really appreciate all the hard work they did.
Review by AndrewMager Stygar2 months ago
They got my ticket referred. Which I'm pretty sure I could have done myself. Typical lawyer I guess. I paid $250 extra for something I could have done myself. Got screwed by a speed trap and then screwed by the lawyer thanks for making my ticket worse. It was a speed trap in Calvert Texas. They had like 5 cops in line, just waiting to pull over their next victim. They said I was going 25 over the speed limit which was reckless driving. But the cop didn't seem surprised. Wasn't worried if there might be some danger. Nope it was a normal day to him. Instead of this lawyer helping me out, yeah they just went ahead and took their cut.
Review by Sovannara2 months ago
They effecintly dismissed my traffic citation. Thank you
Review by MMolloy2 months ago
Awesome turn out, after dealing with many court days for almost 2 years my ticket was dismissed, and no court fees neither!
I am so grateful with the staff at My Traffic Tickets,
Thank you so much for all your help!
Review by HsiaoYing Arn2 months ago
Had a positive outcome in my favor. Total fees were a little high but to keep my CDL clear it was totally worth it
Review by Aabdaa2 months ago
Very good !!!
Review by Chrisjap3 months ago
If I ever get a ticket again I will call them right back they took care of my ticket with no problem I recommend everyone to use my traffic tickets they get the job done with no hassle thank you once again
Review by BrittanyH3 months ago
They did a great job with my ticket.
Review by Datuki3 months ago
I am so pleased with the service they do help me regain my driving privileges. I was hesitant at first to pay the fee but it was well worth.
Review by Cleavern3 months ago
Very high standards professionals.
Review by Tinha Ouladzimir3 months ago
I’ve never used a service like this before and I will say I’m very satisfied on all fronts!! I missed my payment date and they were able to get everything dismissed! Thank You!
Review by CustomerJohnny4 months ago
Review by JamesStride4 months ago
They did an incredible job, after talking to them I had an answer about my court date in leas than two hrs and then a day after my ticket was resolved.
Review by Kavinthan4 months ago
I am over joyed that this process was quick and painless. I will refer My Traffic Tickets.com to all friends and family
Review by Carlyy4 months ago
This is not a trustworthy place. They don't really contest your ticket. They re-schedule my court appearance date, did not provide an update after the new date, and then they changed my plea to No Contest without even consulting with me, or explaining why they decided on that. I ended up paying the same price of the original ticket plus their fee. What upsets me most about this whole situation was that they even phrase the results as a good outcome, even though they did not do anything. If you really want to contest a ticket, find a local lawyer who would actually follow up on the case.
Review by Myram4 months ago
I submitted a ticket that I got back in March and paid them the fee to resolve my case and clean my record. That was a whopping 150 dollars to do. I waited patiently to see if they would resolve my issue and funny enough by June I got another letter from the state.
The dreaded "Insert your name here" vs. the state of Texas letter. I was shocked to see that no movement was done by these attorneys. I submitted the new court date and again I was waiting for it to be resolved. Now, another month passed by and I receive another letter from the state stating that my court date was missed and now I have to pay double the amount of the fine. Plus, I can't renew my license now until I pay the fine. So with that, I sent them that letter, they say they we're going to "resolve it with the court" and well that's bogus. My record is now screwed and I have to pay double the amount of the fine.
I could've gone with a 2-star review for their good website and introduction service, but you know, no refund equals no stars. Yes, ladies and gentlemen, these people don't give refunds. You know when they say "I would give no stars to this company." Well, here I am saying that I would give them no stars if I could. I don't know what fake reviews they got going on here, but if this was Google my business, they would've been whipped off the face of the internet I tell you that. Basically. stay away and find an attorney that sends you a letter to fight for your case. They charge cheaper and are more reliable. I couldn't do that since I was pulled over outside the county, oh well.
Review by Anyamur4 months ago
Received a ticket from Pasadena's police on one day then hired the attorney the next morning. The following day they had the ticket dismissed. That fast!
Review by CustomerVinny4 months ago
I would have given 5 stars, but took a little bit of time. To accomplish.. but they were good .
Review by Koverino Hopefield5 months ago
Review by Dinsha5 months ago
Awesome team- tickets were dismissed! Using them again without a doubt! Thanks guys!
Review by Ritai5 months ago
I was skeptical about using them. I have never used a lawyer before.
But these people did what I was hoping for!
Mine was dismissed after 90 day deferred and off my record.
Very Pleased .Highly Recommend!
Review by CLace5 months ago
I entered my information online just prior to 8:00am, received a call from Chrissy at 9:00am to discuss what my expectations were, which was to keep it off of my record. I received a text at 12:05pm telling me that my lawyer had reached a resolution on my ticket, dismissed, no need to appear in court, no court costs.
I am very satisfied with their service and the results achieved.
Hopefully, l won’t need their service in the future, but will definitively call them if I receive another speeding ticket!
Review by HeSm Babeendran5 months ago
My traffic ticket was amazing they got the job done. My ticket was dismissed. Great service!