THIS COMPANY IS A SCAM!!!!!!!
THIS COMPANY LIES!!!!!!
THIS COMPANY IS CROOKED!!!
I bought tix in May for a Big Gigantic concert in Sept, and I NEVER received my tickets! I called them, and they said they closed my refund request because the seller showed them proof that I received my tix. I asked to see the proof and they said they could not show me because the sellers info was on it. I told them to cover it up, I didn't care, to show me the proof, and all they did was go around in circles. "You were supposed to call Red Rocks Ampitheatre to see where your tix were"
"They were flash seats you were supposed to create a flash account.
Your delivery says Flash Delivery" I said NO, it says Electronic Delivery! Well, you should've called Red Rock Ampitheatre!
What the hell??? I bought my tix from you! YOU send them to me!
YOU WILL HEAR FROM MY LAWYER!!!! Crooked company!!!!
No body, no email, ever told me I had to do all this.
Review by Edrish4 weeks ago
If I could give this company a negative number, I would. Went to Denver Broncos website to buy tickets and somehow ended up buying through this tickettracker.com company. Really bad customer service. Super nervous after reading everyone's reviews that I will not receive my tickets. Stayed on phone for over an hour trying to get to the bottom of the tickets not being delivered when an email I received said that I should have received my tickets.
DO NOT BUY FROM THIS COMPANY!!
BAD CUSTOMER SERVICE!!!!
Review by Tashawnna1 month ago
This people are scammers. Till date I haven't received my refunds.Shame them they are no good. I will never buy tickets from this people
Review by Terenure1 month ago
THEY ARE HORRIBLE..
MY wife bought BOZ SCAGGS tickets that I offered to pay for as a gift.
They ended costing 100 each for the seats,68 for "service fees"??
and then get another 10 for mailing ticket?
Tickets were never mailed NOR needed to be as it was bought a month in advance..
When question why the 10 UPCHARGE for ticket delivery..
this is what they replied...
Thank you for your email. There is a charge for e-ticket delivery because we provide email tickets to customers using a remote system that the website manages, maintains, and routinely tests. The e-ticket delivery fee is used to maintain the system's security and to ensure the system is properly running to ensure tickets can be securely downloaded. Your tickets will not be mailed to you and have already been made available as of 10/17/19 as eTickets.
I already refuse to go to any event if they use these tools..
AND I will place a complaint with the NY BBB AND consumers affairs,BOZ SCAGGS TOO and fight the upcharge..
like paying $60 isnt too much anyway...BUT another charge.....
Review by YellowFin Dullabh1 month ago
I should've read the reviews before I bought tickets through this 'company'. The tickets doubled in price, plus an $8.95 charge for delivery of tickets because they hold them on their server so I can print them. Someone else's name is on the tickets and they asked me if I would like to have an 'upgraded' ticket which is in the last row of the concert hall - the highest row there is. I will be placing a complaint to the BBB. This scam needs to be shut down.
Review by Spurthy Bezuidenhoudt1 month ago
Never got my tickets! I called and called and emailed repeatedly. They claim I gave them the wrong email to send them to!!! NOT. These ppl suck. Do not buy!
Review by Louisgoldsack1 month ago
This place should have minus stars! They sent my tickets to the wrong email address THEIR FAULT and I called 10 times. They never resent my tickets correctly. They suck! Lame. I got screwed out of seeing the concert. Now to dispute this with my cc company. Thanks a lot losers!
Review by Beetlehoven2 months ago
DO NOT BUY THROUGH THESE GUYS! You will get burned like we did.
We bought tickets through ticketsmarter.com from the seller "mytickettracker.com" for Game 6 of the Stanley Cup playoffs 2 weeks before the game. We were charged for the tickets and were told they would be delivered on the day of the game. The game was at 7 PM, and we received an email to download the tickets at 6 PM.
We immediately clicked the ticket link to "Claim Your Tickets" which redirected us to a ticketmaster page telling us these tickets had already been claimed by another email address. I called their "customer support" and spent 50 minutes on the phone with them. They said that we probably downloaded it with another account or blah blah blah. Put me on hold for 10 minutes. I need to continue looking at this. Unbelievable.
Their resolution: we have to open an investigation to figure out who accepted these tickets, and we don't have any tickets we can offer to replace these. So basically... you're *** out of luck. It's unbelievable to me that these ticket brokers get away with this.
Additionally, upon reviewing the seats they had allocated to us via their email, THE SEATS DON'T EVEN EXIST! The row indicated in the seats is a fake row. Picture attached.
Review by Dadpasadena2 months ago
These jokers are charging nearly 3 TIMES the cost for tickets. They know exactly what they are doing by HIDING these charges and making it seem like they are doing legitimate business. There are so many hidden fees and it is a shame that Arena websites are letting these clowns be a part of their ticket buying process. Going through the Arena website they reroute you to their website and not let you see the actual seats, and then the service fee is $30 per seat. They were charging a flipping $309 for 3 tickets and by going onto ticketmaster the tickets W/ SERVICE fees came to $147. DO NOT GIVE THEM YOUR MONEY.
Review by Abhradip2 months ago
Unbelievable, the complete and utter run around we got as to why we still don't have our tickets was RIDICULOUS! Thought we ordered tickets from ticket master, but were taken to a website called masterticket, did not realize the scam, until it was too late! We now have to deal with this AWFUL COMPANY, which out and out lied about the venue not releasing tickets until 24-48 until the concert. Then stated I had to wait until the morning of the concert, to call back, spoke to a "manager" who told me I did not understand the the download process....Did not trust a word he said. The emails to their customer service site are undeliverable, what a scam of a company. Spoke to 5 different people over the course of a week, when tickets were promised and they all had different stories! In the end we NEVER GOT OUR TICKETS and will be filing a BBB report if we do not get our 100% refund. Their lies of "we see them right here" - still haunt me...
I never chose to work with this company, but unfortunately had to deal with the liars on the other end of the phone- PLEASE, if you have the option, DO NOT do any business with them or masterticket! We are heartbroken at missing Concert we planned for, had hotel-due to being hours from our home for over 9 months
Review by MichaOfer Onrien2 months ago
this website is a joke..DO NOT purchase from here. They sent me counterfeit tickets. They didn't even do a good job pretending they were real. The logo was off big time, the ink was faded, and it even said 'DO NOT SCAN FOR ENTRY" ???? Save your time and money and purchse of Ticketmaster or stubhub.
Review by ReneWalsh Once2 months ago
DON'T BUY FROM THIS COMPANY!!! Total scam
Review by Edward Currelley2 months ago
This website is a co artist didn't get the date of the event. I called and go no where. Be aware of my ticket tracker.
Review by Ardawan2 months ago
BEWARE !! I bought 4 Stones tickets $4132.00. 8 months before the concert./ 20 hours before the concert they informed me they can't find tickets , they offer me general admission with a 400$ refund .
I WAS IN THE 25 ROW ! now they want to refund my 4132$ or give me general admission ! I'm usually pretty savey on scams although I feel so stupid they got me .
I'm sure this company markets your tickets for sale then reimburses your money a day before the event.
DO NOT USE THIS COMPANY
Review by Heaton Lachatte2 months ago
Night before kid rock at DTE and they still don't have my tickets I purchased 5 months ago. Total run around. Worst company ever. Buyer beware!
Review by Hurcam2 months ago
I bought my tickets from this site before reading the reviews. I was worried after going through some of them that the tickets were going to be fake, not delivered on time, or terrible seats. I received the tickets 5 days after I ordered them with no trouble at the door, and the seats were exactly as advertised. Yeah, the price was more than the original purchase price, but what do you expect when you buy them from a third party site for a sold-out Elton John concert? Mytickettracker did exactly what they were meant to do with no problems, so I have no complaints. I don't believe it's a scam, but I do believe that the only people who leave reviews are people who had a bad experience.
Review by Homan Egkomitis3 months ago
As other reviewers have said it seems like a total scam. Booked tickets for an NBA game in New York through Ticketmaster but somehow ended up on My Ticket Tracker. You get sent an email saying your tickets are transferred to your email and you will receive a further email that day to set up your account and access the tickets. Of course that email never comes and you get standard reply when contacted saying tickets were transferred, check spam etc. Luckily I booked on a credit card so have reported them and will be refunded. But advice is check who you are booking with and stay away of its these guys.
Review by Vibinjohn3 months ago
Sucks that I have to give any stars. Scammed into purchasing from them. Haven't received tickets which were supposed to be delivered electronically. They've told Paypal that they have proof of sending the tickets, but I haven't received them, they don't answer their phone and they don't return messages. I will file a small court claim if I don't get my tickets soon. I am also never using Paypal again, they are complicit in this theft of my money.
Review by JayLou3 months ago
I purchased high priced HACK tickets for TSO at Amway arena evening of 11/5. Called their office to confirm seats were side by side and reserved. No answer. Sent a email also!! called again on 11/6 mid morning no answer!!! Had someone from NJ phone number call me 11/6 5pm eastern time. Expressed my concerns about seating and told him I was cancelling ticket purchase. Told me they are non-refundable.
That is NOT stated anywhere on there web page. STAY AWAY FROM THEM!!!
Attorney will follow up with this unscrupulous lower than pig feces company!!
TSO tickets are for 12/14 over a month away.
Review by Roselvimf Idelfonso3 months ago
Bought three tickets for the August 10 Khalid concert at the TD Garden back in April. Paid over $698 and only received one ticket via email. I called and in July and customer service said they said that sometimes one code is good for more than one ticket but she’d look into it for me and get back to me. She never did get back to me, so I assumed everything was all set. Fast forward to the night of the concert... we’re at the venue ready to be admitted and we only have one ticket!!! I was furious. Called My Ticket Tracker and they told me to forward the ticket to an email address so that they could investigate the problem. Wouldn’t you know my emails were returned/not deliverable. And when I tried calling the phone just rang for 20 minutes. No one ever picked up. Will NEVER purchase from this business again.
Review by GreedyChemist Mohácsik3 months ago
I bought my tickets back in May for the Jonas brothers as a present for my kids through Event tickets which redirected me to ticket trackers! I received an email stating I would receive my tickets on 10/4. I NEVER received my tickets so I called and was told they gave my seats away and will have to give me new seats! Of course I agreed and was told I would receive my tickets in 20mins. I waited 40mins to give them the benefit of the doubt and still didn’t receive my tickets! I called again and was told the seller left for the night and sent them an urgent email to send my tickets! I was told by Alexander (put me on hold and I swear another person was on the phone w/ me! The voice was completely different!!) that I was guaranteed my tickets before the event so I asked him what happens if they sent my tickets at the time of the event and I can’t print them. Per Alexander I can print them at kinko, library etc! So now I have to leave the area find a printer while the event is going on and miss the concert. All Alexander kept saying is you will get the tickets before the show time that’s guaranteed!!! While all this was going on in the background ALL I hear is them partying I ask what was going on in the background and he tells me that they’re having a raffle 3 rows behind him and he’s sitting in the lounge!! What kind of business is this!!! STAY AWAY FROM EVENT TICKETS AND TICKET TRACKERS!! THEY ARE A SCAM!!!
Review by Ishrie Atif3 months ago
Tickets worked perfectly very happy and would use again
Review by Quavanta3 months ago
The company is filled with complete liars. I bought tickets that were supposedly mobile and were going to be emailed. Then at the last second they said I had to pick up in front of the box office. I called the person they told me to contact at the box office and he said he had no idea what I was talking about. They then said to go to will call. I went there and they never left the tickets.
Review by HandD3 months ago
The only reason your getting one star is because there’s not a place for no stars! Paid a couple of hundreds of dollars for my daughter to see Backstreet Boys for her 21st birthday, and these tickets were so bad that all we seen was the back of the stage!! The seating was not where it was Suppose to be and there’s were tv monitors and curtains blocking the entire view of the opening act and then on the main act all we seen were a few glimpses of their backs! She was shaking she was so happy, and crying because she didn’t get to see them! Thanks for messing up her first concert experience, her 21st birthday, and our night!
Review by Sobhan3 months ago
Buyer Beware! redirected from Madison Square "BoxOffice".
Total Scalper Scam... you will get tickets in original purchasers name!
5 Times the price. My foolish mistake...don't make it yours..