I have made so far made 3 purchases at Myterasa.com. All of them have been branded Valentino goods for our teenage daughter.
All products have arrived in very good shape and very speedy, since I do opt for the DHL option every time.
Unfortenately a wristband from Valentino after nearly a year starts to make cracks - I did on behalf of my daughther write costumerservice at Myteresa who immideately send us returnlabels. The products were returened, and less than a week after we got the choice of repair or a full refund. ´(refund id appear on my account quickly)
We did opt for the refund so we already today could order a replacement for my daughter at Myteresa,com. I hope that this will come very shortly!
I think that the treatment that we have recived is worldclass
Review by Thumpus Eppinette1 year ago
I made a purchase prior to reading any reviews because the pricing for the boots I wanted was over $300 USD cheaper than any other site. I noticed that all their prices were better. So I placed the order for over $1000 USD and then somehow I stumbled across reviews and I was MORTIFIED. Here I had just paid over $1000 for a pair of boots and at that point I wasn't even sure if I would get them or if they would be the correct order. I was tempted to try to cancel. I thought to myself, I'd rather pay the $300 extra and get the correct order. But I had to write a review because I wanted to say that I received my order from Germany to the United States in 2 days and it was PERFECT. I will definitely be placing another order. My Theresa has definitely had their share of mistakes but they definitely deserve to be given another chance. I highly recommend them.
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