It's not instant download. I had to complain the next day to get my link and code. Then your Setup in your file was for 32 bits and your first customer rep. didn'tknow the fix and thought it was online. The 2nd rep eventually had to take remote control of my system to realize the first setup shouldn't be used but by drilling down into the directories I will get the correct option.
3 things - Why not put the correct setup files in the home directory and I had to give access to my laptop to someone half way around the world that I had no idea who he was. What happen to the instant download
Too many companies that sell software to go through this again.
Review by Sita6 months ago
Steve, (a Great Client assist PRO,) gave me great follow up help, on how to WAIT (stuck at 78% for 43 minutes) before install complete, doesn't sound like much, but with 3 Reboot wishes (didn't do it) to make sure the system is running right, to finalize 100% install, and needing somebody to pretend to blame, Steve was a GREAT HELP! - Mission Complete! - Thank You MySoftwaresPRO!
Review by Galal8 months ago
I cancelled Office 2016 online purchase on 1/9/2019, product has not been downloaded, product key not activated.
Customer Service said will check product activation and to expect 3-4 days for credit. Never received any update from them, I disputed the charge with AMEX a month later, MySoftwarePro later claimed product key has been activated as an excuse not to refund my purchase. Either they sold me bad Product Key in the first place or lied about the product key has been activated since I never even downloaded the online purchase.
UNPROFESSIONAL, DISHONEST, online store. BUYER BEWARE.
Review by Karunakar8 months ago
I had problems with the key when I tried it. Tech help had to remove all my conflicts with old office programs. While working on it, there was no possible way I could have fixed this myself, (I know enough to be dangerous). It took some time but in the end, GREAT SERVICE and a GREAT JOB. I could not ask for more. THANK YOU!!!
Review by Stoian8 months ago
Easy setup, user friendly. Reliable
Review by Astroid8 months ago
I was hoping the installation would have been easier but there were some technical difficulties. Their customer service, however, was able to solve the issue. Programs work great.
Review by Bafford Minothi9 months ago
Very good service.
Review by Vikentios Fraatz9 months ago
Thank you VERY MUCH!!!!! EXCELLENT HELP! I WILL BE PURCHASING A HELP PLAN IN THE NEAR FUTURE!
Review by Alve9 months ago
Absolutely great customer service. David took the time to help with two installations. Great product, but even better service
Review by Orem11 months ago
This company helped me find the correct software for the application I needed. They walked me through installing the software. I would recommend them to anybody who needs software.
Review by Bundhoo Lempenski1 year ago
Kevin was extremely helpful (2+ hours) helping me load Office 2019 after my uninstall of Office365 trial was not complete. All is good and working as it should.
MySoftwaresPro is rated 4.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about mysoftwarespro.com.
515 E. Las Olas Boulevard, Suite 120