Beautiful ring, price point is a bit high considering the amount materials and method of producing isnt entirely labor intensive but i was still satisfied with the ring regardless. After a while i noticed a bit of residue coming off the ring almost like parts of it weren't fully cured (which i could be wrong) but thats the only other complaint.
Glows beautifully in the dark and holds a very long charge, and is expertly sanded and polished as per usual with any of secret wood's rings.
Review by Phlip1 week ago
Poor choice of delivery partners - shipped product halfway around the world, won't even bother to call buyer when something seem amiss from the address. Immediately shipped product back.
Poor customer experience policy - instead of questioning delivery partner for lapse, insisted client to pay for re-shipping.
Poor refund policy - product end up being refunded LESS the original shipping costs, although it states shipping is FREE when over certain amount when purchasing.
Conclusion: Mysecretwoods is a company who would rather abuse their customer's faith and monies with them to sponsor a poor shipping partner, rather than to let customer have even a chance of seeing their product.
Review by Sukant Gessaga1 week ago
Horrible experience, I tried to contact you guys about returning my ring and y’all were very spotty with the responses, finally someone told me about a month later that I could return the ring within a month for a refund... I had to bug the hell out of y’all to ever get a response. And on top of everything you guys sent me the wrong size ring ... horrible experience, will never buy from you again.
Review by KLMcgrath1 week ago
Took a while to arrive, but it was worth it
Review by Gaqueta Magawa2 weeks ago
Quite honestly, I’m disappointed.
Given you’re actually going to read this,
My ring broke apart today and I’ve only had it since like April.
I had my girlfriend submit a review video, but I haven’t seen my “Free Ring” yet.
Review by Sebou2 weeks ago
Hi, i'm from France.
I've made 2 orders for 2 rings the same day, the second one was delivered fast, but the first taked weeks..
Not a really a problem, in fact.
Review by Letessa2 weeks ago
Product arrived in the amount of time they said it would and quality was as advertised. Glows very bright for 5 minutes or so then stays charged for the rest of the evening with a faint but noticeable glow.....now I want the black one that glows blue!!
Review by Eisfeder3 weeks ago
I bought one of the glo rings and waited a very, very long time for it to arrive. I had it for a couple of months and then it split wide open, end of story. Hugely disappointed.
Review by Susyane3 weeks ago
My ring already broke within 2 months of having it. I don’t blame the company but the rings were a little too frail for me. The shine was amazing while it lasted. Thank you guys.
Review by SAttia3 weeks ago
I never received my ring and I paid. I was told to take it up with the post office. Never got anything resolved. They look really nice in the videos wish I had one smh
Review by Elpidoforos4 weeks ago
Love how the rings glow, but i was sent the wrong size so I can’t wear them. The glow doesn’t last as long as the website said it would. Way to over priced for a plastic ring.
Review by TMBass4 weeks ago
ordering was easy, shipping came quickly
Review by Calowe4 weeks ago
It was a terrible product unlike the sample.
Review by Miklaucich1 month ago
Paid extra for the black ring with dark blue glow. The ring I received was dark green and light blue glow. Company offered to exchange it for a different color, nevermind I paid EXTRA for the black/blue they advertised. I tried to get them to exchange it for the same one (black/dark blue) in all their promotional videos and pictures but they told me that the manufacturing process because they are custom made, they can't guarantee it would look like the video. Well black/dark blue is completely different than dark green/light blue. Buyer beware.
Review by Missjand Rosenø1 month ago
Gorgeous. Just wish the light would be visible all the time.
Review by CvS Krivtsova1 month ago
I am really happy with my SecretWoods rings - I got the Space Rocket and Night Pineapple glow rings and they’re really fun! They glow gently in the daylight and if you “charge” them under a strong light source they glow extremely bright for an hour or so.
Being from the UK I expected my order to take a while to arrive but there was no indication that it would take almost 3 months! I can understand this for one of their bespoke rings or pendants but was surprised my glo-rings took so long as they look more mass produced?
Also be aware that there may be a customs charge to pay - mine was less than £3 but the Post Office “admin fee” was over £8 so I had to pay £11 to get my parcel.
I don’t mind paying a customs charge (and I suppose this gripe is more with the UK postal service) but for the admin fee to be more than the charge was a little galling!
Overall I would definitely order from SecretWoods again but be prepared for a long wait!
Review by Viveth1 month ago
The customer service is poor but the quality of their rings is far worse. My wife and I have a ring each and the finish started peeling off about a month after I bought them. When I contacted customer service they told me to not get it wet.....how many people take their rings off just to wash their hands? Exactly! What’s best, my ring ended up cracking just by wearing it. You get what you pay for so go pay a bit more with some of the other ring companies like it did if you want to get a
Review by Chedene Zalba1 month ago
Review by SColes Derrow1 month ago
Good product which is quite expensive but worth it. Very good service, when I ask a question, the answer was fast and exact. It's a good shop, and I don't regret shopping in !
Review by Thanh1 month ago
I tried to return/exchange a ring because it wasn't the same as what was pictured on the website. I sent pictures and a side by side comparison of the ring shown on the website vs what I had received. Still denied my request for an exchange. I'm still a little bitter about that so heres a poor review.
Review by Weslaire Cak1 month ago
I am very pleased with my purchase love how long my ring glows for the space meteorite ring was my purchase I Did do my video on iTube and In return I was supposed to get a free ring which I never received which I know you are well busy but I have no complaints just keep up the great work
Thank you so much
Review by Firooz1 month ago
Sort of cheap feeling glow ring, great customer service.
Review by BashirAhmed1 month ago
Seller had good communication throughout the purchase. The rings were exactly what i expected, sized properly. Shipping was prompt.
Review by AlW Tursoy1 month ago
The ring is a cheap plastic that glows in the dark..... that’s is. It doesn’t look like the photos / videos online and is definitely not work what they’re asking for it.....
Review by Gbz Grinshaw1 month ago
I ordered a ring , it turned out to be to small /wrong size , so I contacted them by email and they gave me exchange info . I did was I was told and returned them the item . It’s been weeks and I didn’t get a email or another ring in return . So at this point I’m out of my money and a ring .