Guaranteed delivery before Christmas, with an order placed well in advance and I am still waiting. No replies to countless messages left on the voicemail, no e-mails answered and an Xmas present not given in time.
Thankfully PayPal was a payment option and resolution claim will be submitted - avoid this lot as ignorant so and so's.
A technology based company that can't use the basics of a PC or phone to communicate.
Review by Phytechx Alasa2 years ago
A very disappointing company. I purchased a robot lawnmower in June 2016, the WORX Landroid WG756E @ £549.0
It is good when it works, but has gone faulty yet again, for the third time. It has been impossible to get a meaningful response from the so called repair centre.
I am so fed up with them I have written to their London address saying if I do not get a response within 7 days I will take legal action in the county court to get my money back.
I contacted WORX UK explaining my situation, and they were not interested, saying I have to contact the original supplier. Thats impossible.
Avoid using this company. Every time it needs a repair it has to be shipped back to Austria.
It came with a supposed 5 year guarantee, not worth the paper its written on.
If I replace with another WORX, I will get from Amazon because they have an excellent warranty policy.
I wonder if WORX know, or even care, how much damage this company is doing to their brand. Appears not.
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