THANK YOU GUYS FOR YOUR HELP WITH MY SITUATION WITH AT&T AND I APPRECIATE YOU GUYS WERE THERE TO BRING THE CONCERNS WITH MY SITUATION THANK YOU AGAIN :).
Review by Ceilih2 months ago
Best of the Best
If this country worked with the sincerity and expertise of Radvocate we would be in great shape!
They walked us through a fraud event with T Mobile and removed all the drummed up charges..recommend highly...they don't make them any better than these guys!
Review by Tidrick Lasyte3 months ago
I used Radvocate to dispute against my final bill from AT&T. AT&T was trying to rob me very month with increased bill with all sort of hidden charges and fees. I finally cancelled all my connection and after that AT&T still sent an exorbitant final bill. I tried calling AT&T customer care to discuss about the final bill but it went nowhere.
Then I came to know about Radvocate and contacted them about filing the dispute against AT&T. You pay Radvocate 15% of the settlement you get and if you don’t get any settlement you pay nothing.
As soon as I filed the dispute online (pretty easy process) I got a call from Cameron the next day to discuss on what happened, what is the settlement I’m looking for and any documentation I have to prove. I provided all the necessary information and within 24 hours I got an email from Radvocate that my dispute was filed and I should hear from Kilpatrick (AT&T’s legal team I believe) within 30 days. Then at the tail end of 30 days period AT&T contacted me and I worked with them directly to work on the settlement. Then after 2 weeks of wait time I received my settlement check from AT&T. Basically they just paid back all the overcharges they charged me on the final bill. But all through the process Radvocate was closely following up and was ready to help whenever needed.
Highly recommend Radvocate for their service.
Review by Haks3 months ago
I can’t say enough good about this company! They are really a light for us in a very hard time. Our case against att is finally settled and although it took way longer than we imagined it’s over and Radvocate made it 1000% easier process. It really felt like we had someone that really cares for us at a time where att was treating us like we didn’t matter. They we very patient with our ever question and request and always reachable. Even giving us access to a lawyer. We wish Radvocate all the success and support that they have given us and I’m sure many others! We will never forget them. Thank you!
Review by Edineiton Derrow4 months ago
My internet service would work about 2-3 weeks at a time. Found a company called Radvocate. For free they will file a claim on your behalf. My demand was to either 1) fix the service that I pay for (including upgrading equipment off-site) or 2) reduce my bill to reflect the level of service I get. They took my case. About 3-4 weeks later two vans and a service truck showed up with four guys. They went through everything from main servers about 120 miles away all the way to my home. I've had near perfect service since (this was about a year ago). Oh and along the way, regional manager contacted me, gave me all his contact info, national operations manager contacted did same. They got more done in a few weeks than I did in over two years.
Review by Hollies4 months ago
They offer a great service- highly recommended!
Review by SegaHD Osben4 months ago
Best affordable legal resource I’ve ever found
Review by Pslake5 months ago
Closing out my account with T-Mobile was a nightmare. They attempted to charge me some arbitrary number. I requested an itemized statement to validate the charge. Impossible to read with a ridiculous amount. I spent hours upon hours with who they call experts trying to figure the actual amount due. I continued to receive statements of various amounts. Shortly after began receiving collections balances owed as well, before even getting close to that level. Then an added charge for turning me over to collections. I spent more hours upon hours talking to people that are far from experts. My credit score I worked hard to get to excellent was tanked 100 points by them. At that point I had enough. Began doing research on what I could do. I found Radvocate and contacted them. They were so understanding and knowledgeable, I immediately new I had found the right people to help me. Indeed I did! In the end we reached a settlement with T-Mobile that included complete relief of any balance owed by me. Requiring them to remove any wrong doing to my credit and sending me a check that I used to pay Radvocate for their excellent services. This is a company we as the person who has to deal with big companies can all get behind. I highly recommend their services to help you get justice from large corporations to small. I will continue to use Radvocate should the need ever arise again. I tell everyone I know about them that may require their services. I would by stock in this company if I could! Wonderful caring people fighting for what's right.
Review by Cliente Schankin5 months ago
I didn't know where to go , I had no voice to fight for me, and I had T-Mobile threatening to destroy my credit. And then I found Radvocate. Next thing I knew T-Mobile gave me everything I wanted and all my issues were solved. Thank you Radvocate for fighting for the little guy.
Review by Josch5 months ago
I was totally impressed with the professional way my problem was handled and resolved. Without their help and advice, I am sure I would still be fighting for a satisfactory outcome. With their help, it was resolved within a few weeks.
I highly recommend their services.
Review by Lozzykinz Kirjakulov5 months ago
Very nice people to deal with who gets a fair settlement on your behalf. Do not file a complaint thru them in some one else's behalf unless you can totally trust the person to pay you radvocate fee which is only 15% of your settlement. I did it and got screwed. But not by radvocate. Like I said they are good people to deal with and keep you informed every step of the way. Thanks a lot!! Your help is greatly appreciated!!
Review by Priti Chatjeh6 months ago
Only reason I'm putting 4 stars instead of 5 stars is that since my specific case didn't escalate, it felt like a kind of waste of money since I took the better package. Now that this is out of the way, let me get to my review.
Radvocate isn't something you strictly use to go through the process of arbitration, but it's more like a service meant for reassurance that provides you people well versed with the process of arbitration and intricacies of legal documentation. If I had a question, I was able to ask the person provided by Radvocate and I would get an answer fairly quickly. The best part about this is that you can contact the Radvocate employee in your preferred manner. For me, because I am a bit asocial, I comfortably conversed with my Radvocate employee through text message. The other options given are e-mail and phone calls.
They do have a policy where I guess due to legal reasons you have to ask a provided attorney some specific questions instead of the Radvocate employee. I ended up never speaking to the attorney so I don't know how the attorney is. I never asked the attorney because you have to schedule an appointment and it just seemed like more work than it was worth just to ask a question or two.
So the big question is "do I suggest using Radvocate?"
My answer is that if you have no problem talking to people and have a fair amount of confidence in yourself and think you're not demanding something unreasonable from the company you're filing a claim against, then no because arbitration is something you can easily do by yourself or if you want just stick with the basic package. HOWEVER if you don't have as much self confidence or just feel like you need that extra reassurance and small bit of advice or help from someone who really knows what they're doing, then I highly suggest using Radvocate.
Review by Redbeard7 months ago
They always stayed in contact with me every step of the process.
Review by Tamin7 months ago
What a great service - so much easier than navigating on your own. - so happy.
Review by Vernadene8 months ago
Best some people around they will fight for you and know they're job and win your case I was very impressed they know their job and keep in contact I would highly recommend them if you have any kind of legal lawsuits
Review by OriginalSweet8 months ago
Wow ... Yep I had my reservations ... "Maybe it isn't real", or "it's too good to be true?" BUT Radvocate is the real deal!
So professional, they help you get results where it fell on deaf ears or abuse by companies that don't deliver the service your paying for, taking not just your money but your valuable time. After a year and a half of trouble with a notable company Radvocate stepped in and stood by me filing and advising me the direction to go. Equipping me with the laws, knowledge, and tools to win. My win was my case settling prior to the arbitration hearing and resolving an issue I had tried and tried to deal with said company directly first. They took the stress away because they know all too well the game these companies play with our lives and money. Radvocate proved to be compassionate and active in the advocating arena. It truly gave me peace of mind.Thank you to all the staff that helped me.
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