the tech was friendly, knew just what to do and got it done in good time....perfect
Review by Auline2 months ago
Over the past several years, I have found them to be very capable in solving computer problems. Recently, I had a problem and and clicked on their icon they placed on my desktop so that they could take control of my computer. I received a call from the technician and he addressed my issue. he then said that he does not see me as a paid member. I said that I was and was paid up until 12/01/2020. Iwas informed that myphonesupport no longer existed and I was now dealing with Premium Technical Support. Same phone numbers, he then removed their contact icon from my desktop. Scanners!!
Review by Obeto Tubo2 months ago
Bravo, Thank you for your professionalism!!!!!
Review by Jerry Bonfanti Joldosheva2 months ago
Ken was wonderful-patient, knowledgeable,called back when he said he would. Another technician- Rich- I spoke to briefly the other nite was great, also.
Review by Happyrocksvegas3 months ago
it was great.
Review by Rashita3 months ago
the tex was were I could understand him he fix my laptop fast and I was done thank you for your help
Review by JeaneeChang3 months ago
They scammed my grandmother. Not sure why TrustPilot allows them to continue to remove my reviews.
Review by Phildelia3 months ago
Ken was so incredible. Amazing and in particular knowledgeable and efficient ! Cannot thank him enough!
Review by AnonymousReviewer Takkou3 months ago
I have been speaking to Nard for the past 3 days and my experience with him was outstanding. I have encountered many many people that can not help me with my needs but Nard exceeded my expectations.
Review by PetSuites3 months ago
Thorough and very knowledgeable. Provided me very useful information
Review by Esnum3 months ago
Very patient, very polite, and very professional.
Review by Vlader3 months ago
My tech was so very knowledgeable, patient & just has such an awesome easy personality.
Review by VinnyCucu3 months ago
Lyle was wonderful!
Review by MilB3 months ago
I am always satisfied with My Phone Support. Everyone is always very helpful and resolve my problems.
Review by Harini3 months ago
As always, the help was quick and excellent
Review by Raechelle3 months ago
Fast, efficient, understandable, and friendly, very good!
Review by Gillette4 months ago
very well done
Review by Dansk4 months ago
I was happy with my phone support & computer cleanup, etc. The first time I tried transfering photos and videos from my iPhone to my desktop computer Pictures file, it worked alright. It hasn't worked right since then, so more work needs to be done by one of your tech reps.
I'd appreciate your help.
Thank you, Donald Toney
Review by Geormina Hilck4 months ago
Scammers -> Techsupport Scam! Be aware.
Review by Tumppi Schermeister4 months ago
"Maynard" was magnificent!
Review by LikePage4 months ago
Resolution of charge on my card:
I called them for a problem with my laptop. At the end of their work, the problem was fixed. I have no way of telling if that was the most cost-effective solution but they delivered what they said they would. Now, a year later, a charge appeared from them on my credit card. I called them. They said an automatic renewal was included in the original contract, but since I did not want the service, they cancelled the automatic renewal and credited by card. They did it courteously and efficiently.
Review by FerYad4 months ago
Marvin was the technician who so capably addressed the issues I was experiencing with my computer. He has wonderful qualities that enable him to interface effectively with customers. He has assisted me in the past and is very consistent with his approach to resolving issues in a timely manner.
Review by Ferdman4 months ago
Technition did an excellent job. He was most understandding and hellpful to me. He researched my needs and came up with successful solutions.