I got my sample knobs in the mail in only 1 week (way sooner than the 6-8 week promise date), which is awesome. Now I just gotta test the knobs and make sure they work!
Review by Anecine4 months ago
Large selection and fast shipping
Review by Junker4 months ago
I wish I could give 0 stars. Website said there were over 100 knobs in stock. They called 3 days later telling me they are on backorder. They were supposed to call me the next day with an update on another knob that I asked about. No one ever called. I had to call and still, everything was apparently on “back order”. And would take at least 3 weeks to just get to their warehouse, then ship to me. If you have 2 months to wait for knobs then this place might be worth it. But in my opinion, it’s a bait and switch scam. Would never recommend.
Review by AnthonyDavis5 months ago
For part of my order, I received the wrong item. The finish was incorrect. I had to send photos of the incorrect item. I have not yet received the item as I ordered it. Other items received were really well done and look great in my home.
Review by Timms Soldaini5 months ago
We love our handles! we searched high and low to find just the right handles and we found them here. They are beautiful, we decided to paint old cabinets rather than get new ones, but the new handles really upgrade the look!
Review by Colman6 months ago
Great quality knob.
Review by Connan Kuklierius6 months ago
Fast, easy, good quality, and competitive pricing. I would shop with Myknobs again and will recommend to friends and family.
Review by Kierom6 months ago
Excellent service. They were able to locate the knobs that I needed when I sent them a picture. Received them in 2 days.
Review by DGroff6 months ago
The handles are beautiful, however they are different depths. There’s a difference of 1/8” between some of them. I dont understand how that wasn’t noticed in production I’ve been so busy I haven’t had time to call regarding the delivery. I’d like to know how to rectify the issue thank you Lorry Sullivan
Review by Rosenblatt6 months ago
I ordered a 25 knob package, and received a single knob over a week later. I needed to call three times to try to secure my original order. I was told the replacement order would be expedited, but it wasn't. I never received a confirmation email with tracking information for the 2nd expedited order. I only got a call from a customer service representative that the order would be shipped, and it showed up the next day.
By contrast I ordered cabinet hinges from the west coast, and got received the order in two days. A totally different experience between the two companies.
Review by Theareesum7 months ago
Two of the plates that I ordered are not what I wanted or as shown in the displays.
They are much more complicated than the simple ones that I am replacing. I have to get an electrician over to do it for me and they aren't going to look like the ones that I am replacing. And I will have to pay an electrician to come over just to see if they will even work. . If they didn't have what I ordered they should have let me know when I ordered them. Now nothing is going to match which means I might have to send them all back if they can't replace them. I just put in a new backsplash in the kitchen and was really looking forward to the new switch plates.
Review by CiiiNDy Sayampanathan7 months ago
I just started working with myknobs.com and they have been extremely helpful and thorough in answering questions and following up with restocking items. Awesome Selection and resource
Review by Hacquenye Falkowsky7 months ago
Easy to navigate their website, good product, fair pricing. I wish free shipping applied to total purchase price regardless of multiple vendors, but because of selection and value, it's still worth buying from them.
Review by Cuypers Klairwator7 months ago
great quality product, as shown in photo, and fast delivery!
Review by Jodixo7 months ago
so far so good, i have not had a chance to open the box yet
i will be installing these next week in 1 of my projects and in 3 weeks in another one of my projects
Review by Nhan7 months ago
Shipped and delivered as promised. Second time I used myknobs and very happy with the product and service
Review by Yssenia Koutsky8 months ago
It is very expensive to return items as well as difficult. A person must first call and then wait a few days for a return instruction email. I believe your company should make returns easier if you want to encourage return customers.
Review by Sreenidhi Tuhaka8 months ago
The knobs that I ordered came quickly. I, unfortunately, broke the screw off in one of the knobs so I called the company and told them. They promptly sent me a replacement. I look forward to being able to use them again. They deserve to get the highest rating I can give!
Review by LadyA Willenhall8 months ago
Exactly as advertised.
Review by JvtW9 months ago
Description said I was getting a set of these when there was only one which included the slide bolt and the keeper. Since French doors typically have two of these locks on them oh, and that's where I believe they're used oh, I thought it was a bit deceptive. Not saying you're trying to be but I would expect that you could change that
Review by TANevells9 months ago
Laura was knowledgeable and helpful. She assisted us with our order and helped me to choose the best options for our home.
Review by Irah9 months ago
Although I made a mistake in my order, you guys worked with me to correct my error.
Review by Raqueline9 months ago
Everything looks great.
Review by Deshaka9 months ago
Great customer service! I received one knob in the wrong finish. Courtney actually called me and took great care to have the replacement sent right away. The product is well made, heavy, nicely finished and I can’t wait to get them installed.
Review by Georgeia9 months ago
Buy elsewhere. They are just a distributor which means cancelling or returning is an extremely delayed and expensive experience.
Wayfair and others were able to authorize returns for hardware within minutes and only charge a reasonable $7 postage fee for a heavier package.