I am waiting for my refund after having to return the product (Free trial, Just pay $4.95 Shipping!) within a 30 day trial period. I saw an add pop up on the internet too good to be true. It wasn't...Free trial my ass. They rope you into some kind of continuous payment/shipment plan and charge you outrageously. Luckily, my husband watches the statements on our accounts. We have spent an unforgivable amount of time on the phone with my CC company and the Garcinia company >> trying to cancel this bogus account and get my money back. Good luck to all who fall for this scam, hopefully you will see this review first!!!!
Review by Faizabaloch4 years ago
Waited 2 plus hours to get through their customer service line.
Their customer service is terrible. I had to wait 2+hours to get through to someone and when they came on the line, I was asked to hold again. Their website said 30 day free trial but we did not have 30 days to try the product. I had to cancel within 14 days. I was charged $88.03 before the 14th day. Called customer service and they would not refund the full amount.
Review by Zolisa Calcroft4 years ago
Took Extra Money From My Credit Card Without Knowing!
I Agreed To Pay $4.95 For The KeraGro Pills But Recently Found Out They Took An Extra $87.47 Out Of My Credit Card! THIS IS RIDICULOUS!!!! I Thought I Was Only Paying For Shipping But I Was Wrong! Come To Find Out I Had An Allergic Reaction To The Pills. Don't Recommend!
Review by Kudzayi4 years ago
Want my money returned to my account
This company took 87.47 out of my bank account without permission I need my money put back in there. I will send the pills back only took one of them so I need to speak with someone about this today!!!! I can't afford for that money to be gone I need it replaced I have small children
Review by Inba4 years ago
Charged me for free trial with no warning
I ordered Kera Gro with the promise of a free trial. No fine print, no catch, (should have known better I guess), just a trial to see if it worked. Now my card is being charged for this free trial with no warning. I would like to receive a full refund and I will never fall for an online scam again!
Review by Serapopi4 years ago
This company charged me $87 which was not authorized. After many attempts, I was unsuccessful at reaching anyone to resolve the issue. I have called the customer service number on the website and it only gives a looped message while you're waiting, that continually repeats itself.
I work hard for my money and I am very disappointed.
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14603 East Moncrieff Place, Unit 100