When USPS tracking seemed to go off the rails, Jon from Music Folders moved heaven and earth to get to the bottom of it and then called me with info. Exceptional service!
Review by Essendi6 months ago
I was given a tracking number only after requesting one. USPS shows the merchandise was delivered but it never was I have contacted the company by email and their contact page about this. It is four days now and they have not responded
Review by Gotaguden6 months ago
100% pleased. Just what I needed. The online shopping was great. The product description and photos were accurate. The buying process was quick and easy. Shipping and delivery were fast.
Review by CustomerEXCUSTOMER7 months ago
The quality of the music folders is excellent, the price very reasonable and customer service responsive and courteous.
Review by Pisanu7 months ago
Found what I needed I think. I would have liked a little better descriptions because of the different options on the orchestra classroom folders. Does it have a clear pocket on the front? I'm hoping so, but some of the pictures didn't show it and there wasn't a place to select it as an option.
Review by Jewelia9 months ago
my folder was set to be delivered 2/15. to date 2/17 it has not been received. I am disappointed for the service and am hoping the folder will be good to make up for delay.
Review by BlastJuggernaut Hayoz9 months ago
The folder rings came quickly and were exactly as described. The price was reasonable although shipping was not. It would've been better if I'd ordered more than 4 rings. It was a great shopping experience though.
Review by DannyN10 months ago
Prompt delivery, product in perfect condition!
Review by HunterFabio Tempset10 months ago
It took way too long to get this small, in stock item to me.
Review by Pikeyfish Beiras10 months ago
My second folder in about 10 years. The old one (identical) is still going strong -- the new one was for my wife. The deluxe version with the detachable 3-ring binder is definitely worth a few extra $$. Minor shipping issue was immediately fixed by customer service.
Review by Gintokidoki1 year ago
Very happy with everything.
Review by Marinma1 year ago
I needed my Choir robe for Easter Sunday. I placed my order with the hope that I would received it on time. Last Wednesday I was called to replace the choir Director and lead on palm Sunday. Every Choir member would be wearing their robe except me. I had no choice but to wear my regular black suit. To my great surprise and joy, my robe was delivered Friday.
Thank you so much for your courteous and geeat service. I am very satisfied.
Review by Gyamfi1 year ago
Everyone I talked to was very helpful, courtesy and professional. Thanks, I will highly recommend this company to anybody.
Review by Vacilanjos1 year ago
Couldn’t have asked for better customer service. thank you!
Review by VKMcMeister Rafalo1 year ago
Great customer service, quality products and great price. Shipping was also on time. The robes are beautiful and well made with ample of hem allowances for the adjustments. We ordered them in medium and they fitted well with out adjusting the hemlines for people who are 5’5”-5’8”. The fabric has characteristics of a bottom weight sateen which has a soft sheen and a softer feel. We love our new robes. Thank you so much!
Review by LeMogur Nehrych2 years ago
I could not have asked for a better service. Not my first experience with my choir robes and I don't suppose it will be the last either.
Review by Zhander2 years ago
Jon was very helpful. All of his suggestions were spot on!!! I highly recommend this company!!!
Review by GJenkins2 years ago
Review by Axilleas2 years ago
The customer service was wonderful, I only need a few robes and they were able to advise me about what sizes would generally fit an average sized high school students. I was so impressed once I got the robes the material is great and they are beautiful.
Review by Durinda2 years ago
Ordering was easy and delivery was in a timely manner
Review by EffKa Solleti3 years ago
Jon was very helpful and their choir robes fit great and look fabulous !
Review by Antondubek Braybrooks3 years ago
We love our new robes! Beautiful drape, perfect color, comfortable material, and excellent customer service. The only thing I would say that could be improved is the sizing. I know we measured, but most folks were swimming in their size and need to be sized down. Men who insist on a large or x-large feel strange fitting into a medium while ladies don't mind at all! Also, most sizes need to be hemmed at least 4-6 inches. It would be nice to offer different lengths as well as sizes. Should we have sent for size samples before ordering? Yes, but the choir and congregation were getting too excited to wait the extra 2-3 weeks!!
Review by MMarque3 years ago
The robes are a good value. Ordering on-line was easy and the robes shipped and arrived on time. Thank you.
Review by Killerbee3 years ago
I ordered the deluxe folder based on verbal description. Have used one with fewer accessories that a friend purchased. Seems I chose the wrong design because there were not photo description of the choices. Must now return and reorder if I can understand the onsite detail descriptions.