quickly confirmed answer for my questions and satisfied the answer.
Review by Bafford Alkandri2 months ago
I was having an issue connecting to the Carly adapter via the app. After receiving assistance from Carly customer support, I was able to establish a connection that allowed me to diagnose a problem with the DSC. I replaced the right rear speed sensor as suggested by the software and that solved the problem.
Review by Vapingmad2 months ago
I wouldn't even give it 1 star but have no other option.
Been back and forward for 3 weeks trying to connect latest carly BMW adaptor and have tried samsung S8+, Note9, Note10+ and an iPhone.
I asked if they would send another adaptor and or refund if it fails to connect and they agreed on email but since then have ignored all my emails.
No direct method of contacting them.
Money wasted on google play subscription and adaptor.
Do not buy!
Review by Cancifer2 months ago
Since 08/2018 when i purchased Carly any issue my 3 BMW’s had, this adapter helped me know exactly what’s wrong with the car, telling me the error code in the first place then the explained issue is going on. A big save of money instead of going to the dealership. Thats not all, coding is the best part of it! Activating hidden functions of the car, headlights brightness and much more!
I recommend this product to anyone, since they have many compatible versions of adapter and they work for both iOS and Android.
Great product for a fair price!
Review by Anncine3 months ago
all is well!!!
Review by Menakshi3 months ago
Thought I could use Carly to reset the service on my wife’s bmw but turns out I can’t. Took Carly customer support ages to tell me that.
Bought the Carly app on 20 March 5 days after they introduced annual charge.
Have cancelled my subscription- was easy to do and I still have 5 months “use” left.
Anyone got an alternative software that will work with the Carly dongle ?
Review by Katlee3 months ago
Nice app for coding your BMW. It will cost you some money, but a visit to the dealer will cost you more
Review by Bradster3 months ago
It can't rewrite any programs or detach the problem
Review by Cloeyy Glasáin3 months ago
Great app. Has enabled me to make changes to the car that my dealer would have charged a fortune for. Would recommend to all. Thanks.
Review by Vikror3 months ago
App is very good “expert support” useless.
One of the reasons I went for this over a computer based diagnostics is the expert support they claim to provide if needed.
Had to use it for the first time and it’s absolutely useless. Copy and paste replies about confirming that I have the full version, which I have twice and still haven’t had a reply to my question.
I won’t be renewing next year.
Review by Dawed Trube3 months ago
Review by BtheBarber Klugscheisser3 months ago
Does what it says it will do on the tin.
Review by Shubhneet Salena3 months ago
Review by Espuma3 months ago
I have held off investing in Carly for a few months, but finally got to the point where I had to reset some service items etc and now I can't believe I waited so long!!
This is a great app for a BMW owner to invest in. I have reset my service items, I have had a snoop around some fault memory items and also played with the coding functions....my favorite! I have made a few changes to really personalise my BMW 5 series and I could not be more satisfied. A great investment in the app, the adaptor and one more item that I did not even realise I had bought..........exceptional customer service comes free with every purchase! Such a great and informed team of people to service every silly question I have had.
Thank you Carly for making such a professional product and for investing in the right team to support it.
Cheers from Australia
Review by Heide3 months ago
Customer care makes difference. Quality of the app is rapidly growing.
Review by FoyuElaine3 months ago
I feel Carly is an excellent way to stay on top of my car and keep it running smooth. It is really informative with all the different parts of my car. But for me a lot of the information I don’t really understand because I’m not a mechanic. Like this fault code 002E7C the explanation is Bit-serial data interface, signal. So for someone like me I don’t know what this mean. But I’m really great full for the app because it give me a start, and I really like how hard you folk work on up dating the app. It’s definitely an amazing product.
Review by Bluenfunky Trnavskis3 months ago
Very intuitive and easy to connect and customize
Review by Luola3 months ago
, I had a problem with the bluetooth adapter, and the technical support and customer service have treated me very well and sent me another device that works perfectly, thank you very much
Review by TuMekeBro3 months ago
Great customer support! They don't leave you hanging even after buying their products! Had an issue, it was resolved very quickly and professionally!
Review by Faltynowska4 months ago
My Carly adapter is no longer connecting to my vehicle after the recent interface update . I have been contacting Carly for a couple of weeks and I have been issued a ticket number . Since then no one answered my question and nobody was able to help me . Every single time that I sent them an email I’m getting an automated message . I am extremely dissatisfied with my purchase and extremely dissatisfied with a customer service . I tried to find a phone number for them but they don’t have one . Very disappointing and annoying ... I am very regretful with my purchase...
Review by Cordier4 months ago
It is always nice to get a one call resolution when dealing with service related items
Review by Marazban4 months ago
Very cool and useful app
Review by Michpearl4 months ago
Learning curve was a little steep for me but once I mastered it I was very impressed with Carly capability. Paid for it after the first month of ownership by registering my new battery, dealership wanted $180--go figure.
Review by CallMeIshmael Stidwell4 months ago
Good product, well delivered, save loads of money. This app is awesome!