Lovely items that I ordered. Arrived on time and well packaged. Would recommend and definitely will,buy from them again.
Review by Bafford9 months ago
Loved the gifts I bought for my first grand daughter for her first Christmas packaging is amazing make it really special thankyou My 1st Years!
Review by Magpies9 months ago
Great gift to add to my nephews present pile. Always that extra special when it’s personalised.
Review by Nucha9 months ago
Easy to use website. Love the personalisation!
Review by Jcqueline Funger9 months ago
So nicely presented and good quality
Review by Evonte9 months ago
Very good have bought before from them. The service is excellent,my goods are very good. The boxes they come are lovely keepsake.
Review by Dhh9 months ago
Product is really high quality, bought as a gift which the recipient loved! Delivery was fast and on time as promised. Very reliable and highly recommended!
Review by Shekeia Yonjan9 months ago
Quick service, good communication and high quality product. Would use again and recommend.
Review by Lioli9 months ago
Quick service and delivery, would have liked the parcel to not have the picture of the product on the side as it is a gift
Review by Nwachinemere9 months ago
Very quick delivery, great product. Easy to use website. Great gifts
Review by MRen9 months ago
1st years - quick processing/despatch of my order - great product.
Only dropped a star due to the courier service used. The estimated day of delivery was Wednesday - I then received confirmation it would be Friday - it was then delivered on Thursday(!) when nobody was in. I had updated the site to say leave with a neighbour - it was left in a ‘safe place’ - on my doorstep in full view of anyone passing the house.
Review by CMay9 months ago
The gift box was smashed. And when contacting 1st years to let them know they read my message and not even responded so very disappointed in the service
Review by Pigzly9 months ago
Amazing service my little boy loves his bag for nursery ? ? there was a small issue but the staff sorted this super fast and couldn’t have been more lovely. Will order from here again!
Review by Shovlinius Peachez9 months ago
The colours of the animals etc are way too light/ not bold enough, they looked so much better on the web site
Review by Edicleison9 months ago
Ordered a personalised frame and the company wrote the wrong spelling of the word October meaning they don’t even bother spell checking nor looking at the brief that was sent.
Very disappointed as this was a christening present.
Review by Tanglestone9 months ago
Having used My 1st Years many times in the past successfully, I was not only disappointed but shocked at the massively declined service I received recently. I ordered and paid for a customised gift to be delivered through their express 2-day service. Unfortunately, it took 1 month for it to be delivered because they kept using the same Yodel driver who had so many deliveries that he could not be bothered to find my simple street address. I kept being told he could not “gain access” to my property (a house with a front door directly off the street, no entry codes needed) even when I was standing outside waiting in my front garden after having tracked the driver’s progress for hours on end. No matter how many times I complained they kept making the same appalling mistake repeatedly, wasting my and my family’s time. I have lived on my street for almost 20 years and have never had any delivery issues. Further, My 1st Years has no customer service at all at weekends, which is odd given the type of service they provide. They at least had the sense to refund my express delivery charge early on in the saga. Eventually, after a month, when the moment for the gift was well past and I had resignedly asked for a refund, the item was miraculously delivered. My 1st Years then refused to refund me unless the item was collected, which I thought was mean-spirited given the unnecessary ordeal I had been put through (with many email exchanges and phone call costs, never mind time wasted waiting at home for the delivery). Amazingly, at short notice, they were able to find somebody else who could collect the item promptly on a specified date and time. Why they do not have a similarly efficient service for delivering customers’ orders in this day and age is a mystery. There was never a genuine apology from My 1st Years for what is the worst and most stressful order delivery service I have ever experienced. They are not serious and have lost my loyalty & custom for good - I am forever repulsed by My 1st Years and Yodel.
Review by Peregrine9 months ago
Lovely selection of personalised items (with no extra charge for the personalisation.) Ordered the wooden bus toy for a first birthday present - it was perfect, both the parents and the little person were thrilled. I will always look here first from now on, Thank you My 1st Year’s!
Review by Knightsdave9 months ago
Very good, would use again
Review by Westacott9 months ago
Great service good quality very pleased
Review by Mackebron Omos9 months ago
I paid 10.95 for next day delivery. When my parcel didn’t arrive I sent my first years and email. 1st years said that as my order was placed at 5pm, next day wasn’t possible and the parcel would be delivered the Saturday week. I wasn’t very happy with this as I would have chosen regular postage if next day wasn’t an option. Accepted the mistake as my fault. However, the parcel was not delivered on Saturday 19th!! 1st years use Yodel.
Review by Jeongkwan9 months ago
Disappointed I paid next day delivery, only for the gift box to arrive extremely damaged. Resolution was to refund my delivery costs, which I was unhappy with
Review by TheBlueShadowFox Hachat9 months ago
Lovely personalised gift
Review by KPottwr9 months ago
Ordered the storage bag got a email to say when it would be delivered great service that’s why I always get all my things from here thank you
Review by Vedanette9 months ago
Beautiful items and great service.
Review by Ahni9 months ago
Such good quality, the delivery was on time , highly recommend for baby gifts.
Our reviews are aggregated from multiple sources to give you the best overview about my1styears.com.
Once upon a time, two best friends named Jonny and Dan found themselves in a tricky dilemma when one of their friends gave birth to a bouncing baby girl. They wanted to give the little one a timeless yet original gift that was both truly personal and which wouldn't break the bank - but try as they might they simply could not find the perfect present for a little one. So with a bit of pluck, a dash of determination and an ounce of ingenuity, they decided to make it themselves!