Neil or no Deal was awesome! He took care of my order when there was a mix up and really treated me well!
Review by Vishambar2 months ago
If you need any assistance, I highly recommend trying to reach out to them via chat vs calling. I stayed up all night waiting for their phone line to be open, only to get their voicemail. Difference in time zones didn’t help. So glad Neil or no Deal was able to assist me right away. Thank you!
Review by Khyel2 months ago
I was assisted by Liam and he was so helpful.
Thank You very much for helping and assisting my request!
Customer service is highly appreciated!
Review by Sherradan Splendor2 months ago
Muscle and Strength should hire more people like Mighty Joe Young... Joe is an asset and should be recognized and rewarded for his efforts... He knows the real meaning of customer success and experience
Review by Rakya Fitcher2 months ago
Review by Giraudon3 months ago
i ordered two cases of grenade carb killa protein bars from muscle and strength one of the two cases was about 3 weeks from expedition date when i called the customer service the guy was telling me that it's ok to eat them even after expiration date well i told him if i can send it back the answer was yes but i need to pay for the shipping cost .. terrible customer service switching to bodybuilding.com .
Review by LouisStokes Cabreira3 months ago
he/she was helpful and did not make me wait. not disappointed from the convo at all.
Review by Haralambi3 months ago
Great services and the assistance client was reactive and really helps me to finish my order.
Review by Funmilola3 months ago
First purchase had a mistake on my part and Nick Kosmos was very quick to help me understand and get the order adjusted. Definitely will order again just based on the customer service alone. A+++
Review by Suzimac3 months ago
amazing customer service by Liam.
I will come back to buy for sure!!!!
Review by Taika3 months ago
purchasing from these guys has got to be one of the best online shopping experiences I have ever had
Neil or No Deal took care of all my order issues and made sure my items were shipped on time
plus the discounts offered by muscle and strength are life savers I was able to get all my needs on my budget
thanks again Neil or No Deal for your help bro
Review by Lizaaaa Cambornepaynter3 months ago
one of the best supplement sites I know, best prices, excellent online support, I highly recommend this site
Review by Peadair Ramesan3 months ago
I have ordered with international delivery where in they have charged 56 pounds for 10 days delivery.At the time of delivery they have again charged 70 pounds on name of customs duty and the item did not received on the time slot which i have paid for.Total order cost was 150 pounds and delivery charges where 120 pounds.Which was very disappointing.
Review by Chinna3 months ago
I had to contact customer support and spoke to a live person on answer. They resolved my issue immediately and sent out a free replacement product expedited. They threw in an additional bottle of my ordered product and some great samples as well. The customer support I received has certainly earned all my future business. I wish more places had this level of customer support.
Review by Conteh3 months ago
Placed an online order, but accidentally used the wrong shipping address. Called first to correct my mistake, but got to the answering machine. Then I used the chat feature. Jurassic Jamie got me straight within minutes
Review by Alaor Wanstowe3 months ago
Nice Attitude and support
Review by Kornkamon3 months ago
It was fairly quick and overall super helpful. Put my mind at ease about my order and the guy was pretty cool! Thanks Jurassic Jamie!
Review by NeilBrett3 months ago
i was served by "Neil or no Deal" i have had a bad history of dealing with live chats (especially internet providers) its refreshing to feel like im talking to a person and not a robot, especially as the muscle and strength team are always polite and helpful. the customer support team is enough alone to make me a returning customer, especially Neil.
Review by PaulineM3 months ago
Excellent customer care service, i am pleased with the interaction
Review by Celion3 months ago
It is very excellent, very good attention and exellent products and prices. Thanks
Review by Fredom4 months ago
Answer took a while but Jamie's attitude was great, even though I pushed him with some specific questions about my order and whay is taking so long.
Review by Blueband4 months ago
Jurassic Jamie helped me and provided excellent customer service. Will definitely be back!
Review by Nizeyimana4 months ago
To be honest, one of the best supports i ever had... Neil get to the point in no time... and i`ve got everything i wanted to know really fast.
Even with the shipping problem, he understood my situation and took care of the problem in a few minutes.
Review by Thahir4 months ago
Ordered some aminos during a busy time for the company and received 1 wrong flavor (of the 6 different items I ordered). I hit up the help chat to address this and Neil or no deal completely took care of everything. Got the correct flavor on order with an urgency and sent return label to make for a smooth and painless exchange process. Minor error handled smoothly and quickly, as it should be. That’s why I keep coming back to order from muscle and strength!
Review by Erlito4 months ago
Great line of products plus awesome discounts! Very helpful and accommodating Customer Support like Neil or No Deal, too. Love the website and store overall.