a wonderful business, staff always helpful and friendly, a great shame it is closing down
Review by Virupaksha Vancouver3 years ago
Excellent products, service and packaging, very happy.
Review by Chusiko Teklinsky3 years ago
I do a lot of online shopping but cannot fault the service from Mulberry Hall. The item was delivered within 24 hours of order. They also use Fed-Ex for delivery who were also great.
Review by Turky3 years ago
Excellent delivery service. My item was the best price around. The shops is great too.
Review by Cocoposet3 years ago
I placed my order on Wednesday morning, it was delivered to me on Thursday. I was able to track my order all the way. Well packaged. Would recommend strongly.
Review by Brad Hood Andzhich3 years ago
Marvellous service. I did not know this company existed until a friend introduced me to Mulberry Hall - a great pity it is closing down but excellent sales bargains. I received a phone call to discuss my order a day later as some items were unavailable, however I managed to change some of them due to the helpful assistant. It was also nice to have a couple of items, gift wrapped.
I did try to change the delivery date to a day later by calling an advisor. She was also very helpful but despite trying to alter the delivery date, they arrived and fortunately my neighbour was able to accept the 2 boxes. However, I should not complain as the timely delivery also illustrates a very efficient service.
Review by Livonet3 years ago
Mulberryhall's service was quick and the communication with pleasant and accurate.
Review by Shawnell3 years ago
Mulberry Hall ceased trading and closed in March 2016. No cream teas in the coffee shop, no more fine china to browse through. The building has been split off into its constituent units and is about to be redeveloped.
Review by MonicaC Lafra3 years ago
Found some Emma Bridgewater storage canisters at a remarkably reduced price. Very pleased with an efficient service & delivery.
Review by Hsyley3 years ago
first time ordering off Mulberry Hall and absolutely faultless service. quick postage, kept me updated along the way, would definitely order again.
Review by Jeremt3 years ago
Found the glasses that I wanted easily on website at a cheaper price than anywhere else I'd looked. Very straightforward ordering process and glasses arrived promptly as promised.
Very pleased with the beautiful glasses. I will definitely use the Mulberry Hall website again and would have no qualms about recommending family and friends to use it.
Review by Dolphins Devate3 years ago
I ordered online from Mulberry Hall for the first time after Christmas. Their service was first-class. They phoned me when they may not been able to complete my order and was friendly and professional.
I ordered two separate lots of goods and they were packed very well and with care. Everything arrive in good order and that counts.
Review by Arem Adagbon3 years ago
I WAS VERY SAD TO HEAR YOUR NEWS. MY HUSBAND AND I ALWAYS USED TO VISIT YOUR SHOP WHEN ON HOLIDAY IN YORK .EVEN IF MY LALIQUE WAS OUT OF MY PRICE RANGE SOMETIMES! WE WERE TREATED SO WELL EVEN FOR SMALL PURCHASES. WILL MISS YOU . MRS P . ELVIDGE .
Review by Davlin3 years ago
Amazingly well packaged, arrived within a few days. Would certainly buy from Mulberry Hall again.
Review by Paumier Pitera3 years ago
Review by Oluwajomiloju3 years ago
Opted for Mulberry Hall as their Emma Bridgwater was cheaper than anywhere else online. It was dispatched straight away and packaged nicely. Very happy.
Review by Koshia3 years ago
A very prompt, courteous service. Product very well wrapped and arrived in perfect condition.
Review by Bodrul3 years ago
I ordered my mug on Tuesday afternoon and was drinking my morning coffee out of it at breakfast on Thursday.
Review by Juwon3 years ago
Was really sad when I saw this lovely shop is closing. They have always had a fantastic range of beautiful things. Buying things on the Internet has been easy, with good service and the items well packaged.
Review by JohnyGL3 years ago
Beautifully packaged. Delighted with service
Review by Anathema Henidy3 years ago
Orange Dartington vase. Good price , efficient service and packaged very well. Would definitely use again.
Review by GinaK3 years ago
Easy to negotiate the site and very prompt delivery.
Good choice of china mugs for presents for grandchildren.
Review by Tanevsky3 years ago
I have purchased 2 x orders from Mulberry Hall over the last year or so.
Excellent service both times.
WE have also visited the shop in York and had excellent service there too.
Review by Svecky3 years ago
Fats shipping, well packed. Sad if they close down.
Review by AnnetteO3 years ago
I ordered 6 Baccarat glasses,
First the quantity was marked as available on the website.
Then I get a mail that only 3 are available, and if I wanted 6 I would have to wait 4 weeks, I agreed upon this.
Then I get the delivery, and I get two sets of 3 glasses in a different size.
When I write to inform.
I get told to send pictures.
When I send the pictures, I get a new mail saying that you want both glasses in the same picture.
This is not customer service and is unacceptable.