So painful to work with. I practically have a personal relationship with their poor, overloaded support employees. Starting and cancelling service is a huge chore invovling certified mail. Then, they don't believe you, even after all the certified amil and scanning and reminding and proving. The only reason I use this software is becauase I have no other options. They patch a whole in my current set-up becuae ym company insists on using the oldest functioning software.
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