Everyone at the Moving Place was super friendly, accommodating, and very helpful. My stuff got moved across country with no snags. Would definitely use them again!
Review by Heiman4 months ago
Incredible Customer service from start to finish ! Moving is hard and very expensive. But Jeff with the moving place, made it all very simple and stress free. From the beginning ,Jeff explained the long distant move from Overland Park Ks to Fountain hills Az approximately 1200 miles would not go by weight but by the lineal feet of trailer space . I purchase 16 lineal feet and went over 1 lineal foot and was charge the 1 foot over! Pretty simple. The delivery of trailer to Overland Park was on time and the delivery of home goods to Fountain Hills Az actually came, one day early, Pick up of trailer was also on time! The drivers were very professional! My final bill was exactly as agreed from start to finish! Happy, Happy , Happy!
Review by Shully4 months ago
From the initial phone call, everyone had great communication. They created a move that worked with my budget and honored the dates requested. Service was punctual and drivers were more than capable of handling the arrangements; very professional and accommodating team. There was a minor miscommunication, however, they resolved it promptly and to my convenience. From start to finish, a great experience.
Review by Wiktor Schmiedmann4 months ago
The company right now is very busy and has my business then I have drivers to deliver my heart this is not me they’re good or bad it’s just a fact
He offered very little flexibility but they did try to work with me And example of this is that my container was empty on Thursday and I had to wait until Monday to have the empty container picked up
We dealt with three drivers two were inexperienced and slightly in adequate the third was very professional very good
Review by Fireshaker Bernabo5 months ago
Pleasant on time estimate provided was what I was billed for would definitely recommend
Review by FatherNature5 months ago
We had a really bad experience with moving place.
• We negotiated for a 4 foot deep space for $1500 that was 9 feet tall and more than 9 feet across. Plenty of room for a studio apartment, when the driver arrived he told my daughter (dishonestly) that she actually purchased as much space as she wanted. So mistakenly thinking he was being honest she went over the 4 feed deep and then dishonsetly moving place charged her more than $4500. The only furniture items she had were 4 bookshelves, a double bed and a small love seat which could easily have been stacked on end but the moving company we felt intentionally tried to take advantage of my 27 year old daughter who was doing a cross country move to the first time. We felt that she was intentionally led make this mistake so that they could "overcharge her" unnecessarily over $3000 !!!!!!
• 2) Multiple items arrived damaged and broken. There was an oily grease all over the loveseat, a small stool all of the bookshelves and all drawers from the storage bed. This rendered the items unusable and broken in her new space. So now, they took $4500 from her but left her with NOTHING no usuable furniture and they will not pay a reasonable amount in a damage claim to replace the items.
• 3) They missed their scheduled delivery date 3 times. We blocked out a whole day of missed work each time only to have the driver never show up. When he finally did arrive he said that he would not come to the drop off location and wanted us to meet him at an area gas station. There was no way to do this as it was a live unload and we were unloading into a storage unit. / In summary.... buyer beware... this company really treated us poorly and it felt like a bait and switch to us.
Review by Travanti5 months ago
Everything was great. The only exception is the communication between Corporate and local businesses was not completed. We gave a new telephone number to corporate to pass along to the local spot, but the old phone number was continued to be called by local and drivers alike and it delayed our delivery and arrival of our items by one day only. The local people were readily able to accommodate us once they were aware of the issue.Other than that everything was wonderful and would recommend highly fo a move across country.
Review by Gnanakumari6 months ago
Excellent service and very good rates! Made moving my daughter across the country easy and worry free.
Review by Tissii6 months ago
We have very good experience with Moving Place. Chris is very nice professional man there. There is no hidden fee. Very straight forward people. We got our move very cool from Memphis to Edinberg TX. I highly recommend for this company.
Review by Sumanthreddy6 months ago
Great service!! Made our cross country move so much easier great communication and on time. All at a great price. I would highly recommend this company.
Review by Meyyammai6 months ago
Everybody was great &c bar stock in a timely manner
Review by Malua8 months ago
Movingplace was great we had one problem and when they heard about it they jumped right on it and took care of it.It was nice you just called one place and they took care of everything.
Review by SreeRoopa1 year ago
Update: the owner Stu contacted me after seeing these reviews. He is a very kind reasonable man. While I was not refunded for the moving cost or damages in full, I received a partial refund which I truly appreciate. Personally, I would not use a freight service again after this experience but it’s good to know the owner attempts to fight wrongs done by the freight company Estees, who denied my claim. Thank you Stu
I have never been SO disappointed with a company. I trusted this company to move everything in my name from NJ to CA... and they destroyed everything. Im talking... everything. This is a freight truck that load other items in along with yours... but doesn’t disclose what they load. Soo... some type of thick black oil spilled in the truck and ruined all of my rugs. Endless boxes were soaked and ripped open, my brand new tv has a huge scratch on it, furniture has dents/rips/oil stains.... the list goes on. I wish I could upload pictures of all the damage. I reached out to the representative that I set the move up with in tears so upset once I moved in about a month ago, I got no apology... no concern... just a simple “fill out this claim form”. I submitted the claim... and over a month later I got a response saying they’re not liable. I’m disgusted. Not only did I lose $1600 for the live... I lost nearly $3000 in DAMAGES. You should be ashamed of yourselves.
Review by Emmanuela2 years ago
Answered all questions quickly. Easy process. Reasonably priced. Well worth the reduced stress of not driving a moving truck myself. Great company to work with.
Review by Changdao Toshinori2 years ago
Very reliable and honest. Helpful and accommodating for a complicated move. Thanks so much.
Review by Ixoye2 years ago
Fantastic!! Chris was so helpful and responsive. The price was right, and the company could not have been more professional, personal, and thorough. We loved working with Movingplace.com, and would certainly do so again. Our move from South Florida to Idaho could have been an absolute nightmare, but I'm so glad it wasn't because of Movingplace.com. I know it seems like a sketchy thing and we kept thinking "Is this a scam??" Nope!! They're just affordable, helpful, no frills, great people!
Review by Rafl3 years ago
MovingPlace helped me every step of the way with my move. They carefully laid out what to expect and left me in good shape.
Review by Adyn3 years ago
I set up my move with MovingPlace. They gave me a competitive rate, told me what was included with the service, and then provided exactly the experience they described. I did a lot of research before choosing them and MovingPlace turned out to definitely be the right choice. Would use them again for my next move...no need to call anyone else!
Review by AnnieJ4 years ago
We used moving place to make a move from Michigan to Alabama and Moving Place was the best price all around for your move if you could do everything yourself except drive. They showed up on time every single time! Use them they are awesome! I would recommend using Chris, he went above and beyond to make our move stress free and smooth as butter!
Review by Ebonh4 years ago
I would chose again, if there is a need again.
Review by LaDonnaQuick4 years ago
as i looked at all of the options for my move, making an analysis of costs against value, i began to correspond with Rachel. She was most understanding of what i thought i wanted and worked with me while i compared many other choices. Without pushing, i came around to their offer as it is most cost effective and very accommodating to whatever requirements i had.
once contracted, Stu took charge of the process and it was all like clockwork, the unit arrived on time at my load point and arrived at the customs broker at a very convenient time for me.
when i move again, and i will, they will be my one choice.
Review by Kabeelaa4 years ago
Movingplace made it very easy to schedule moving both my household goods and car to my new place in Minnesota. It was affordable and everything has been on time with the schedule. The customer service agents are very friendly and always there to answer your questions. Would definitely use them again!
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