Move On Removals are the highest rated local removalists company in Melbourne Our professional packers and movers provide stress free removal services including house removals, furniture removals and office removals For a professional, quick and stress free move, contact us today!
Review by Upinder6 months ago
One of the best and most positive customer service experiences I’ve had in recent years. An efficient, friendly, thoughtful Move on Removals team who over-delivered on all offerings. Thank you so much for taking care of my stuff and communicating so well guys, it was an absolute pleasure dealing with you.
Review by Liqun Tremouilhe9 months ago
We are a team of committed, enthusiastic and helpful furniture removalists. From the moment you hire Move On Removals movers and packers, you can rest assured that our entire team of movers and customer service consultants are all working to ensure your move is as stress-free as possible.
Review by Efiong1 year ago
SHOCKING BUSINESS!!! I have moved 7 times in the last six years and this time I opted to pay extra for what this business is claiming to be a "premium service". They were 30 mins late, with no forewarning. While I was onsite, they were working at what I would call a reasonable pace, with most of the work already done by the time I left for the new house. Some FOUR hours later they arrived at the house which was 37 mins away meaning they took almost three and a half hours to finish!!
Overall, they took 6 hours to move a 1 bed, 1 bath ground floor apartment into a house which was 37 mins away and also ground floor. I had them wrap valuable items which were barely covered in bubble wrap (which i paid an additional $30 for) and left ALL edges exposed.
I have video and pics available to send to show just how terrible the service was too. I was charged over $1000 for a service which in previous times I had paid $400 and that was in a three story home where the fridge and couch were on the TOP FLOOR!
When I complained they offered me a $30 Dumpling voucher via Groupon which was only valid for another 4 weeks.... COMPLETE JOKE! When I complained again they basically laughed and said "we don't care, it is what it is".
I have NEVER written a complaint anywhere ever but I am still so furious on their customer service that I had to take the time to write a complaint to warn others.
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