Be careful when applying promo codes from Motorama online store. This Black Friday, they claimed 30% off, but when applied the reduced price amounted to much less than 30%. When I confronted Motorama with facts, they put a higher price, and followed up with an email that I am exaggerating. When I produced the screenshots and told them how to work out % they were arrogant and 'threatened me'.
Unfortunately Trustpilot does not allow screenshots as I would also attached them here to publicly expose their deceit.
Review by Norliss2 years ago
I bought a pair of Dainese gloves, which I had delivered to the US. Motorama removed the tax for shipping outside the EU, and their competitive shipping quote made the price unbeatable - by nearly $50! But the reason I'm adding a review is their customer service. The gloves arrived quickly to the US, as I could see from the tracking information, but then did not arrive for a over a week. I contacted Motorama to ask what happened and they were great - really fast replies and as helpful as possible. Long story short, the USPS had attempted to deliver the gloves but there was nobody home - but they don't seem to have left a "failed delivery" notice. Eventually, USPS rang me to say the package was at my post office and today I got my gloves. So although the delay was as a result of USPS, Motorama were great. I couldn't find any reviews of the company before purchasing so I was a bit anxious, but when they came through with flying colors I decided to leave my comment here. Thanks Motorama!
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