MotionVFX Reviews

I mostly work in post production and over the several years. I really do enjoy the plugins and digital assets that MotionVFX has. The customer service is there, so I'm comfortable when I make a purchase for their products. I recommend Motion VFX. When I have an issue I contact their support and I get help with an actual solution and not some round about answer. So I'm a happy customer.

This is a great company!
Terrific customer service. I have used this for different software purchases.

I hope it is ok to post here the same review like I wrote on another rating portal because this is exactly what I want to say:

It's not about how great the Products of MotionVFX are (look at their Website and you see what you'll get - they are the most stable working addons btw) - this rieview is about how much it helped me at the deepest point of my life. WHAT!? REALLY!? HOW? 2020 I really lost a lot because of Covid. In very short time, I could not use most of my software subscriptions anymore - because my Money ran out. Think about what that means! - As a creative you get your heart ripped out of your soul when you could not use the tools which you love and identify with every day...
This was also a reason I got Final Cut because it is not subscription based, like all of their Addons (it's yours, FOREVER!). Then I bought Motion 5 - it's the next logical Step but then I realised that something is Missing - that really good and professional looking 3D-ish looking Stuff - so I found mo2-Plugin of MOTIONVFX. When you are familiar with Final Cut and/or Motion you will get fast into creating 3D Motion Stuff in really impressiv quality because mo2 uses also that fancy physical based rendering which is today the bang. IF you get first in the world of 3D it is soooo mega amazing - when first Time apply a material to an 3D Object - But Illumination on it and turn on the "Bloom" - it made me really cry because I loved that so much. So on one side I lost almost everything but on the other side I got something very very great, impressive heart loving Tool which NOONE could take away from me because I dont have credits anymore. Then sure I have to mention at this Point that theier Customer Service is unbelievable awesome. Sure when you discover something new and dont have friends who are nerds in this area - you have questions. Where monay companies are bothered and say "watch video tehere, read this faq or dunno - and doesn't help you with your Problems - its getting [email protected] they are very FRIENDly (really - the Mvfx support guy which helped and helps me a loooot (Zbiggy) - I really feel he is a good buddy of me now. And thats awesome - and I love this in the time of chatbot-pandemic. This is the most truthful review I ever wrote in my life - TEAM of MotionVFX - thank you for this - you are awesome - I love you:*

I bought the Comic Book Template for Motion 5 and FCPX to use in my music video.
I found one drop zone that was out of sequence.

When I told tech support, they not only fixed that but gave the whole Project some new features.

Love the template! And the tech support was great. Fast and accurate.

In June 2020 I bought my first product from them (the "mO2 Artist Bundle", that contains the "mO2" 3D rendering / object creation plugin, and the Advanced Shaders Pack which gives you a huge library of high quality materials to use on your 3D objects).
Nothing available in the market, for Final Cut Pro X and/or Motion 5, comes anywhere close to these products! The mO2 plugin, is actually a whole new application that runs within FCPX and/or Motion, rather than just a "plugin", per se, for them (as "plugin" may suggest); in that you can now use FCPX as a machine to create 3D objects & camera-animated 3D scenes, rather than just a video editor! It's a game changer! <3
Their customer support is EXCELLENT! This needs to be emphasized! Anything I have ever needed explaining has been covered 100% by their support agents who are DEDICATED to help you. They really care to make sure you are completely covered and have understood everything! If needed they will make screen recording videos, just for you, to guide you until everything is clear! And as a newbie, I have needed their help quite often in the last months...;)
Their products are truly EXCELLENT and their after-sales support is FANTASTIC! (After seeing this I have bought MANY products from them).
CONGRATULATIONS GUYS! KEEP IT UP!

MotionVFX delivers every time! Their plugins are simply the best in the market. There's just no hassle, no drama, ultra high-quality effects. They're extremely user-friendly, their support is VIP... honestly, it's the best investment you can make to elevate your video production game. I own like 10 of their plugins and they're all awesome!

I use motionvfx products everyday, saved a lot of time and money. The support also is very helpful. For me it's the only source of fcp add-ons.
Thanks a lot folks!

Don't buy. Motion VFX Software. Good software? Yep but crashes your computer often, fails to render, extremely laggy and hard to work in 3D. Difficult to move items around as render takes so long especially when changing colours and text. And moving objects. I have purchased 3 or 4 items from Motion VFX and had problems still to this day with every purchase. My computer? Straight out the box Macbook pro i9 16 inch AMD Radeon pro 1 week old Motion VFX blaming Apple and the computer. Turn off render, press Option and command on start up, tried everything but still laggy as hell. Then you get blocked when software sold and miss labelled, this is after you have purchased over $500 worth of products that I am not able to gain access to as they blocked my account. Motion VFX still have access to your downloads and can block them from being used even after purchase as they did with me. They also broken the Sale of Goods Act, the Unfair Terms in Consumer Contracts Regulations and the Supply of Goods and Services Act. Poland in the EU? Yes. So return my money in full for the other laggy products I have purchased or will be taking further action. A thought, If my Macbook pro can't run this software can yours? And would you trust these people. Don't. You have been warned. Edit: All of our products are provided as digital/downloadable content and therefore, they are not a subject to any forms of refunds or exchanges (especially once downloaded, installed and used). Basically saying, you don't own this product, just renting it and if at any time we don't agree with your terms, or you are unhappy with software you purchased, we can remove the product you bough

Don't buy. Motion VFX Software. Good software? Yep but crashes your computer often, fails to render, extremely laggy and hard to work in 3D. Difficult to move items around as render takes so long especially when changing colours and text. And moving objects. I have purchased 3 or 4 items from Motion VFX and had problems still to this day with every purchase. My computer? Straight out the box Macbook pro i9 16 inch AMD Radeon pro 1 week old Motion VFX blaming Apple and the computer. Turn off render, press Option and command on start up, tried everything but still laggy as hell. Then you get blocked when software sold and miss labelled, this is after you have purchased over $500 worth of products that I am not able to gain access to as they blocked my account. Motion VFX still have access to your downloads and can block them from being used even after purchase as they did with me. They also broken the Sale of Goods Act, the Unfair Terms in Consumer Contracts Regulations and the Supply of Goods and Services Act. Poland in the EU? Yes. So return my money in full for the other laggy products I have purchased or will be taking further action. A thought, If my Macbook pro can't run this software can yours? And would you trust these people. Don't. You have been warned. Edit: All of our products are provided as digital/downloadable content and therefore, they are not a subject to any forms of refunds or exchanges (especially once downloaded, installed and used). Basically saying, you don't own this product, just renting it and if at any time we don't agree with your terms, or you are unhappy with software you purchased, we can remove the product you bought. Sat 23rd January 2021. After some long and extensive research seems Motion VFX close many peoples accounts if you have a disagreement on a purchase. I posted on Motion 5 facebook about my experience and was blocked and kicked off the site by admin. Motion VFX don't want you to share your experiences. They also blocked me posting on facebook and You Tube. Be very careful buying from Motion VFX You will lose your money and not a great deal to get it back. They are now claiming I never had an account with them but still have laggy projects that failed to render. Everything you buy from them will crash your pc or fail to render.

Don't buy. Motion VFX Software. Good software? Yep but crashes your computer often, fails to render, extremely laggy and hard to work in 3D. Difficult to move items around as render takes so long especially when changing colours and text. and moving objects. I have purchased 3 or 4 items from Motion VFX and had problems still to this day with every purchase. My computer? Straight out the box Macbook pro i9 16 inch AMD Radeon pro 1 week old Motion VFX blaming Apple and the computer. Turn off render, press Option and command on start up, tried everything but still laggy as hell. Then you get blocked when software sold and miss labelled, this is after you have purchased over $500 worth of products that I am not able to gain access to as they blocked my account . Motion VFX still have access to your downloads and can block them from being used even after purchase as they did with me. They also broken the Sale of Goods Act, the Unfair Terms in Consumer Contracts Regulations and the Supply of Goods and Services Act. Poland in the EU? Yes. So return my money in full for the other laggy products I have purchased or will be taking further action. A thought, If my Macbook pro can't run this software can yours? And would you trust these people. Don't. You have been warned. Edit: All of our products are provided as digital/downloadable content and therefore, they are not a subject to any forms of refunds or exchanges (especially once downloaded, installed and used). Basically saying, you don't own this product, just renting it and if at any time we don't agree with your terms,or you are unhappy with software you purchased, we can remove the product you bought.

This Cy has no contact available so when there is a pb, you cannot get any person to support.
I have bought several plug ins for FCPX of which mCHARACTER, mTRAVEL2 etc and no answer at all from tMotionVFW guys. Why?

WARNING!!!! Some of this plugins are slow down the FCPX!!! and system I dont know why . Mac OS catalina mac book pro 32gb ram, 8 gb video. I deleted it, and now no have any problem! send message to a support Immediately, but they don t want to refund, or doing something!!!! BE CAREFUL!!!!! Now I send another letter to support if it not help Ill send that feedback everywhere! Why I need to pay for something that doesnt work good???? this is a support answer - (Zbigniew Jaroszek (MotionVFX.com Help Desk)"Finally, as also mentioned earlier, we do not refund products that have already been downloaded, installed and used.")I installed it only one time and deleted, they can chek it in my account.
motionvfx if you dont refund your products why you not have at least a trial version of this???
So that people can check what they are buying before they pay you money!!! Be loyal to people, or you will lose more than you gain!

Never had any big probs with their stuff (the only bugs that I noticed were caused by known macOS problems). Great support too (never encountered any other company whose CS would send custom-made video tutorial for a custom modification that I wanted to try).

Storslått!

This was my first experience with this company and it wasn't good. First, the fcpx plugin didn't work as advertised. I had to reinstall and then finally add a patch download which sort of got it to work. The program didn't look anything like the example. Super quirky and doesn't come with any maps.. That would've been good to know beforehand.

Since the software didn't even come close to my needs I politely requesting a refund, or at least a credit for another product, but they refuse to do either. I am currently disputing with my credit card company. Bad business decision on their part! Especially over $69.00.

Awesome content for Motion 5 and FCPX and great support, couldn't ask for more.
mFlair2 is the best flare out there and mObject (mO2 on the way) is the best and only app that can be used to import 3D models into M5/FCP.