I subscribed to the so-called Unlimited Download plan because I had a huge project that required a ton of files. I paid monthly. Then one day they decided I was downloading too many "Unlimited Downloads" so they blocked my account. A cursory search of Motion Array reviews and comments shows me that I'm not the first to be treated this way. I can't believe these people aren't being investigated for fraud.
Review by Clairekelly2 months ago
I have been working on video post production for events mainly, and was looking to improve the services I provide, by branding the videos with more professional design and graphics, I came across Motion Array and by surprise I find lots of contents on this site which helped me produce better contents for my customers I would definitely recommend Motion array and finally their team is great to provide support if you need any!
Review by Greed Trunck3 months ago
This site is worth every penny! As a videographer with the navy seals, I do a lot of last minute projects or on the go projects. Motion Array has saved me a ton of time as well as provide me the coolness factor without the headaches. Their sound library is also pretty extensive, and I can usually find one I'm looking for there. Their services are a must, if you are a professional videographer!
Review by Katter3 months ago
High quality resources, extremely good customer service, friendly staff. You won’t regret to subscribe for their service. Definitely 5 stars based on my personal experience.
Review by Largot3 months ago
Motion Array has been deducting from my bank account every month for over a year and I cannot get them to STOP. I have contacted them numerous times and still they deduct approx $39.00 every month. I've gone to the bank and tried to put a stop payment on, but since the exchange rate varies, it's virtually impossible to pinpoint the exact amount of the charge. And they have to know what date, and they vary the date they do it. I am frustrated beyond belief and this company completely ignores my requests to stop billing me. I have no idea who they are and I never, ever signed up with them.
Review by Easha3 months ago
On the eve of Thanksgiving I sent a message with a question I had on a template that I had downloaded from the Motion Array website fully expecting that I would not hear back until at least Friday even though their message said they would be back online tomorrow. Within 2 minutes I received a message back from Peter and within 20 minutes of reaching out Peter had created a video for me to demonstrate what I needed to do to resolve my issue. I cannot thank Peter enough for his assistance, and Motion Array for having such great templates for novice users like myself to customize! Thank you Motion Array!!!
Review by LittleMol3 months ago
Great After Effects templates, but what really blew me away was the excellent support! Peter went above and beyond to make sure that we were up and running. Highly, highly recommended!
Review by Nationals3 months ago
Instant support, solved my problem in 5 minutes. GREAT !
Review by Hailechristos3 months ago
They answer very fast. And solve my problems. Thank You Motion Array
Review by Manwara4 months ago
Really great service! Love the variety motion array provides. I had a problem with installing a theme (a problem on my part of not knowing how to use the program) and their team helped me set it up.
Review by Paul Wells4 months ago
I had a bit of an issue and the MA team responded within an hour with a fix, and excellent customer service! I LOVE MOTION ARRAY!
Review by Miss Mustafa4 months ago
Brilliant service. Any question I've asked was solved quickly. Team really helped a lot.
Review by Stefca4 months ago
AMAZING! Im pretty new to after effects, and Motion Array team helped me every step of the way. They took so many hours to help and teach me, even if it went beyond their template and products. I couldn't be happier!
Review by Winsen4 months ago
Garrett is the best! I had a problem and he resolved it quickly and his advice was spot on!
Review by MrSam Halpin4 months ago
We ran into some critical issues trying to get our Website up and running with our own domain name.
Ale was able to help us with a number of technical issues and now we are good to go.
Thanks for all the help Ale.
Review by Extatic4 months ago
Truly Amazing! Enjoyed having Motion Array as a part of my work.
Review by Roadbuddy Nirfelt4 months ago
Thanks for your support at the right time, i was so worried regarding my project, which had a deadline. But your support was appreciable at the right time, expecting the same in near future.
Review by Emiterio Elwirt5 months ago
Ale did a great job and was very helpful
Review by Mr Hawkes5 months ago
I love the array of products they offer. And anytime I've had an issue, their customer service has been on top of it!
Review by Traciequiroz5 months ago
Excellent product, excellent customer service.
Review by Millin5 months ago
I needed help after struggling with a couple of After Effect templates that didn't seem to be working after the last Adobe update. Having late support was great, Peter was useful, fast and knowledgeable. I was back editing in no time.
Great job Motion Array!
Review by Lilgonk Analy6 months ago
Customer Support was very quick to respond and fix our issues.
I am very grateful and impressed by their speed and friendliness.
Review by Kiddu Derrow6 months ago
Fast (live-chat), helpful and courteous customer support. Great quality of product so far. Well worth my investment!!
Review by Carleta Frankart6 months ago
I wasn't expecting any real help when I emailed the company to express my frustration over a problem I'm having with their kinetic typography presets, but to my surprise, I have an agent figuring things out for me. Kudos, guys.
Review by Johameli Sutthinon6 months ago
Absolutely most amazing customer service. The chat team is very quick in responding and super helpful as well as patient. Even though they did a great job with their online tutorials, detailing every step and detail, they still patiently responded to all my questions! Thumbs up! The transitions look great as well!