Motardinn is an excellent store, that offers a great variety of products from several different brands at a range of price points. The store is competitive in the online market. A point that would make me buy more from Motardinn is more the payment methods availability. If Motardinn could offer Klarna as an option for payment, I personally, would purchase much more from Motardinn.
Review by Damdindorj1 month ago
Nice prices, always got my orders on time, supports PayPal, overall very nice. I definitely recommend motardinn. The only thing that could be better is the range of available products.
Keep it up!
Review by Lanconetta2 months ago
Ordered a 2 piece leather suit and only got the jacket. Now i have to wait 3-5 working days for them to "investigate" the matter.
Review by Sucorro2 months ago
Ok, at 3 stars I was a bit apprehensive but I decided to buy from them.
I ordered a pair of boots (A*s Jams) and an Agv K3 helmet, they didnt had the helmet in stock so I had to wait a bit longer that's the negative part cuz it said it was in stock but I work in stores sales and I know that stock errors happen. Anyways, once they had it they send it by GLS which made a mistake (not MotardInn's fault, the address was correct) and send it to France (dont ask me how or why, final destiny was Portugal) but they resolved everything as fast as possible. While it took longer then expected the reason Im giving 5 starts is because of the costumer service, they always replayed fast and did everything to solve the problem fast and keep me updated. Good package everything was and fitted as advertised. Will buy form them again.
Review by Dendarah2 months ago
I ordered for AGV K1 Soleluna 2015 MS helmet and Dainese Plaza 2 D-Dry Unisex Gloves on 27th June 19. Shipping to Dubai - UAE.
(Order number: 13938594)
8th July i received a Msg from my post that my item has arrived. I went there to collect it i found no HELMET in the box. it was a sealed box and nobody opened it before. Immediately i refused to take it and sent it back to the seller. I even wrote them back and they said they will refund me once they receive their parcel back. Now its been almost 1 month and now they even stopped replying me back and i have not received the refund back.
Review by Victoria2 months ago
If my credit card refuses to pay, why should I be charged
I have not been refunded so far, I take too much time for this transaction
I feel the way of working is not professional
Review by Tamanna2 months ago
Avoid! Ordered placed on 21.08 for delivery between 22 and 23. Item shipped 28th from Spain!! Out for delivery on 4th of September. Item has been sent back to the seller. Nonexisting CS, I had to claim my money from Paypal money protection program. DOn't waste you time and buy somewhere else.
Review by Dmonic2 months ago
Used over 400usd 3 months ago...then post NL lost my parcel. I'm sure I've contacted motardinn 20 times by now and the response is either transport department is looking into it or no response at all.. I'm sick and tired of waiting.. now they don't even answer me. When I say I want a refund, the answer is also the same. Stay away from this site. Just a scam!
Review by Kudas2 months ago
Amazing site. Fast and trust. Great price.
Review by Afadda2 months ago
Ok, at 3 stars I was a bit apprehensive but I decided to buy from them.
I ordered a pair of boots (A*s Jams) and an Agv K3 helmet, they didnt had the helmet in stock so I had to wait a bit longer, that's the negative part because it said it was in stock but I work in stores sales and I know that stock errors happen. Anyways, once they had it they send it by GLS which made a mistake (not MotardInn's fault, the address was correct) and send it to France (dont ask me how or why, final destiny was Portugal) but they resolved everything as fast as possible. While it took longer then expected the reason Im giving 5 starts is because of the costumer service, they always replied fast and did everything to solve the problem fast and keep me updated.
Good package, everything was and fitted as advertised. Will buy from them again.
P.S.- They offered me an 5% discount on my next order.
Review by Leevell3 months ago
I ordered an item here, they deducted credit card money and confirmed the order successfully
The next day they rejected my order for payment reasons
If not accepted, why deduct my money. It takes a lot of my time because I have to wait and not refund.
How do I pay, via paypal or credit card?
Now my account does not have enough money to pay for this product with another distributor.
Too bad about this service
Review by Boyoung Yoneto3 months ago
18 Days after i ordered my items they have finally been dispatched
They havent arrived yet so time will tell if i actually receive something
Review by AudreyCarter Putch3 months ago
Hi ..my review will follow ... but needed info regarding my order no 14223420 dated 31 July 2019.... last update received was on 05 aug 19.... and still haven’t received the item... request if motardinn could send me the tracking id with respect to the postal service chosen in country of delivery ( not the country of origin) so that I can atleast track it from indiapost
Review by Lerroy Ciccocelli3 months ago
Bought a helmet that was in stock.
10 days later, the helmet is still on delivery to their shipping department.
Items that are not in stock, shouldn't be listed as "in stock".
Wish I had bought the helmet from a more serious store.
Review by Waymond Bashall3 months ago
Whenever I am about to shop from new websites that I have not dealt with before, I always check them up on Trustpilot before I take any actions. I must say that I was a bit uneased by the mixed reviews that Motardinn had gotten in the recent months – but took a chance and went ahead to order 3x Sena SPH10 (Bluetooth headsets). I also went with the extra cost of the DHL freight. They promised that the items should be delivered to my home (in northern parts of Norway) within a couple of days (and I thought: yea, that is never going to happen – it always takes more time getting stuff delivered to the “end of the world”). They where right. Within a couple of days my packet arrived, and everything as expected. Since I use Trustpilot a lot my selves, I think it is important to give cred where it is deserved – and not just use it to nag about bad experiences. Now I can only speak for my own experience – and that has so far been flawless. I would use them again. Thanks.
Review by Sbaggett Lourensz3 months ago
Super cheap so I was like ok cool. Good thing I paid with my American Express...I just put in dispute. Not going to play games on "wheres my order". Im in the US and just ordered product from Revzilla. Will be here in two days..no head aches. I guess you get what you pay for
Review by Smaranika3 months ago
This is by far the worst company to deal online with.
Order my jacket a month ago, after a month was expected last week.
Starting a chat to ask whats's going on.
They mention that the jacket was out of stock and no other information of TOA...
I mean, they could at least send an email to make the customer understand something went wrong. This is very frustating.
Had to order the same jacket on ebay, paid 40$ more, received the jacket in 2 days with full status of tracking.
I don't know how they stay in business
but buyers : beware!!!
Review by Dogowner3 months ago
The delivery date they provide is a guess, i ordered 2 pairs of Dainese gloves and was provided a delivery ETA of around 3 weeks. 3 weeks came and went and the item still hadn’t arrived at their warehouse let alone been dispatched to start its journey to me. The biggest issue is the communication, asked them 3 times to let me know if they had the item in stock or if their supplier had it and they never answered the questions. Based on other reviews i’ve just seen this seems to happen all the time. You’re better off paying a little bit more and going somewhere else.
Review by Blessid Courtenay3 months ago
I Pay With My Card For Two Items One Belt From Alpinestars And A pair Of 6 Socks The Belt Stop Shiping And I Get Email What I Want For The Rest Of My Money I Say Put In My Card And I Think That Will Take A Month For Payment.I Reseved In Greece My Order At The Time That I Pay For Fast Shiping And My Money Back At 3 Days.If There Is More Stars At Review I Put Them.
Review by TransportDept4 months ago
Item exactly as described
Review by Gowen4 months ago
I'm satisfied with you.
I have received the stuf in time
Review by Gilemette4 months ago
Ordered a package on the 3rd of march to come by the 6th, it is now the 11th and i have not recieved anything including any replies to the numerous emails i have sent them. Terrible.
Order no. (13169819)
Review by Nakedo4 months ago
Honest online shop. Can recommend.
Review by Mikinho4 months ago
Tracking number didn’t work.
1 week later I was informed parcel was returned?!?
Refund was only €10 (instead €60), nice trick...
We had some correspondence, than I had to contact paypal - and suddenly refund was complete ...
Review by Vaithy Sappingfield4 months ago
I searched on Motardinn's online shop for an SMH10R product (battery). I was proposed with only one type on which no reference SENA number was displayed. Thought that this battery would fit my SENA SMH10R since this is what their search engine is proposing. When I finally received the item (took much longer than what was advertised) it turned out that it doesn't fit my SENA SMH10R. Instead the item ordered is a fit for a 10R according to the ref. number which I saw for the first time on the item's packaging (and not on line). When I called Motardinn's customer service they referred me to their replacement departement which someone can only communicate through a half-functioning online interface which doesn't even reproduce your comments in a reliable way (alters their content). Long story short and after several back and forths Motardinn refuses to take charge of the return costs for their bad and false advertising and misleading product information. STAY AWAY from this company !!! Now stuck with a non-fiting battery for my SMH10R