From the awesome sales lady(Jen) to Andrew delivering the bed today it was a great experience
Review by Ramith7 months ago
To whom it may concern. Remus from your service department has to be one of your most hidden treasures.
We had a concern about a piece of furniture we purchased from you in 2015 which we had purchased the extended warranty for. The day that Remus arrived I was greeted by a genuine smile and a personable but professional demeanor, despite the fact that he had to walk through some thick snow to get to our house. Remus examined our chair and was careful, skillful and thorough throughout the process. I stayed nearby in case he needed a tool or a light and he was so kind to answer me with patience as I asked a few questions. His cheerfulness and professionalism lasted his entire visit.
I was so impressed with the high quality of this person that I thought you should know; Remus is a tremendous asset to your organization and a person of incredible value.
Review by Bafford8 months ago
I had a very helpful clerk who understood my request based on my height and took me immediately to the chair that she was sure would fit my needs. My only problem is that I paid for this and I will wait 60 days before I get my product! It doesn't seem like I should have to pay for something that I won't receive until February 2019??? I would rather keep my money to draw interest, rather than let you have it to do that for you instead??? I don't feel that this is an unfair statement. Jean Ahlers
Review by Keyana8 months ago
Evan with Montgomery Furniture went out of his way to help me. I really appreciate the great service they provide!
Review by Ruogu8 months ago
Kayla was very helpful :-) Excited to do more business as our house progresses. Thanks again Kayla for superb service. We asked if we could take a barstool home to see how it would look and how many we would need--not a problem--this was very important for us as we have a hard time visualizing--LOL Great people, great products--So many beautiful choices
Review by Mrs Patmore8 months ago
Many issues with my multiple orders. Would take at least two calls to get a response. One issue was that I was charged over $200 after I paid for half of an order. When I asked why I was told it was for special curtain rods. When I picked up the curtains there were 8 rods when I only needed 4. I returned the extra 4 rods but only received a refund of $38. I will not recommend or return to Montgomery’s.
Review by Cellena8 months ago
Love my table, simple and easy process
Review by Gilberto Rechet8 months ago
Love the store employees and selection. They were very helpful with picking out furniture within my budget. Also, showed great knowledge about the furniture and construction. I love the display that allows you to test drive the different upgrades to the frame and/or cushions so you can make an informed decision. I bought my coffee and end table years back and told my husband the next time I want furniture I'm going to Madison's Montgomery.
Review by Anaseini Derrow8 months ago
Not happy with service. Couch is only two years old and paid thousands of dollars and now told I have to take off cover and fluff the filling. Seriously! Never ever had to do that with any other stuffed furniture I bought. This is inacceptable
Review by Kinfu9 months ago
The sales lady was very friendly and super helpful.
Review by Buddah9 months ago
Loved working with Morgan. She was great helping us pick out furniture that would work for our house.
Review by Ranjiet Bokasper10 months ago
In the process of replacing my interior furnishings and Connie has been very helpful in the transformation even though it is still a work in progress.
I trust her selections to bring a “wow factor” into my home, and to stay on top of the changeover.
Review by Xuhs10 months ago
Great customer service! Loved picking out beds in the store and appreciated the moving men putting the beds together.
Review by SouJa10 months ago
I live over an hour from the Watertown store. I called and the staff sent me numerous pictures of what they had which was so accommodating. Very professional and outstanding customer service!
Review by NaomiQuick Farrah10 months ago
My shopping experience was a small purchase but it was fast, thorough, and complete. The sales rep was friendly extremely quick at identifying my need. She asked several pertinent questions to find me exactly what I needed. I definitely will consider Montgomerys on my next shopping trip for furniture, office and home.
Review by Ludyn10 months ago
Great service and installation.
Review by Bloo Jsxbh10 months ago
Great customer service.
Review by FabriceN10 months ago
Sara Grabow is great to work with and knows what we want.
Review by Selenge10 months ago
Dean made every effort to give us the best deal. The only downside is the wait for the piece. 6-8 weeks.
Review by Woojong10 months ago
Loved the expertise of the salesperson (Wanda) who helped us initially. Thank you!
Review by Karayan10 months ago
We loved working with Marissa at Montgomery’s in Madison.
Review by Edvards10 months ago
Our saleslady was very helpful, made a home visit and had several items picked out for us to look at the following day.
Review by Musrat10 months ago
Beautiful store-pleasant staff-pleased with purchases I have made
Review by Balpinder11 months ago
First time using an interior decorator to help with our furniture purchases and we were very happy with Michele!
Review by Drill11 months ago
I appreciated Maureen letting me take a bar stool home to check the height to make sure it would work for us. We are pleased with the look and quality of the bar stools we purchased.