I made an order and was told after I placed the order that only part of my order was being sent because they were out of a product I wanted and they would send it later when they got it back in stock plus it took almost a week to get a notification that my partial order was shipped. Very slow and unprofessional company.
Review by Shokufeh3 weeks ago
Ordered a 24 site turboclone unit with a dome. Recieved a unit without a dime. Called and spoke with two customer service members. Both told me things that I have yet to verify as the dome or verified email that the dome had been sent.
Review by Olomolaiye Nursiah3 weeks ago
Good prices, great inventory selection !
Review by Blackmoore3 weeks ago
Will buy from again.
Review by Ghoncheh3 weeks ago
Excellent service came faster than I thought although I was charged more shipping on pickup overall experience was great
Review by Rammilan3 weeks ago
Expired coupons. For petco. Expired, 10/15/19. Haven’t set up yet. Christmas present.
Review by Darvill3 weeks ago
Review by Averylogicalcustomer4 weeks ago
Got fast, will orde again
Review by Jackselin Coshow4 weeks ago
Excellent. Shipped super fast!
Review by Samonica Ponsin4 weeks ago
i had wrote on here twice already,an the only reason im doing so is im purchasing from several hydroponic stores online,top names supposedly,i gave monster gardens a 1 star before due to there shipment lack,im still waiting on my 3rd order,but the reason i changed to a 3 is cause the woman i had spoke too was overall a sweetheart an very professional,1 person outta idk howmany they have employees but 1 shined a light on them,i do hope they pickup there pace,they did however send a card stating seperate shipment order stating i have 1 on the way,but the set days didnt match,an the time frame now is even longer,thank god im only in veg an ranout an bought nutes til monster gardens figures out legit buisness,so im giving this company a 1 an would highly not recommend it to anyone,anyone else on here writing good stuff is definitely full of it or in the same state as the company,good job guys
Review by Aieshia4 weeks ago
Ryan Watts was extremely helpful and instrumental in getting this order shipped out the same day, so that we could have it in our hands the next day.
Review by JLCCustomer1 month ago
The content I received is different than how it is described on the video on YouTube so it is confusing as I’m not sure if I received the nutrients or if they are already added prior to me getting them. The video says I need to add them but I have nothing to add. Just a pack of agar per. Also wasnt aware I would be paying Importing fees but that’s my own fault for not checking first.
Review by Calver1 month ago
Excellent service, quick delivery. I am looking forward to using this product.
Review by Imarmeniable Ekinoglu1 month ago
Great customer service. Fast shipping. Packaged professionally, keeping your item safe during transport.
Review by Rubab Graviano1 month ago
I purchased a carbon fiber microfogger, and the piece that came was made from PVC. It looked nothing like the description picture, and still had scraps from where the holes were drilled inside. I emailed the company with photos, and nobody has gotten back to me in weeks. Really disappointed.
Review by LReilly Saintsing1 month ago
You sold me nutrients that expire in one week. Doubt I will ever buy from you again.
Review by Erline1 month ago
My package was well put together but one of my boxes was open and the bag fell out of it. Also one of my ingredients didn't have a label on it. I was satisfied with my purchase overall
Review by Hipis1 month ago
Cal Mac is beneficial for my orchids. I was pleased with the size and price.
Review by ReverendJames1 month ago
Great service, they make sure I like my purchase and to call them if I have issues with any products I have purchased.
Not cheap, but you get what you pay for. Satisfied.
Review by Walter1 month ago
Kept informed and delivered on time!
Review by Tjfull1 month ago
☆☆☆☆☆ stars best customer service I've ever dealt after a long ordeal with Amazon and feeling robbed of time and then finding Monster Gardens I was walls up to trust at first and after bad luck ordering a ballast everywhere was out of stock and my impatience was solved with the coolest phone call from a guy named Mike special thanks to him for easing my mind and earning my trust I'll definitely be ordering all my gear here now and I'll be recommending monster gardens to everyone and again I wanna thank Mike with the outstanding customer service I've been a musician most my life and I work on music equipment I've dealt with so many companies customer service threw the years and lost all faith in customer service this by far was my best experience in my life thank you monster gardens and Mike
Review by Sedera1 month ago
Excellent service and quality dehumidifier!
Review by Hanford Bilhartz1 month ago
Great job! Items arrived promptly and in perfect condition.
Review by Criew Bbv1 month ago
Shipping good time
Got what I ordered
Just made another order
Review by JoachimW1 month ago
Great job! Very helpful even on the phone! Only problem was with the website. Server not always on line. Definitely would buy from Monster Gardens again!!!