At first, it seems as if they want to take great care of you. When you go in for a toothache, they explain to you that you need a crown for it, and you find their reasoning quite valid. They find other issues with your teeth (had braces ages ago that were on too long causing enamel leaching at the gum line as well as illnesses that affected nutrients getting to the teeth.) They lay out a plan to work with you on that, stating that there are other molars that needed crowns and that it's best to do those first before other work. And, whatever your insurance doesn't cover, they help you apply for CareCredit to help with out of pocket so it will not hurt you financially - 18 months, no interest sounds really workable. But then, it builds up as you are attempting to keep up with the increasing principle due to "needing more crowns." And, with you working contract positions, there can be lapses in your income here and there. Then, the 18th month hits, and you see retro interest being dropped onto your balance like a rock. And, you get a letter from your insurance denying one of the crowns as not being needed based on their internal dental specialists opinion. The folks at Monarch "appeal the claim", but to no avail. You appeal the claim, but still get the same denial. Then, Smile Brands Inc. (the management services company for Monarch) smacks you with $908 for the crown. You now have to appeal with them, your insurance company, AND CareCredit while it all comes crashing down on you. It appears that the dentist stating that you really needed that crown could not support nor defend his work. And, all this as you are in and out of work from a company you have worked for almost a decade that shifted from full time workers to contractors, you are having difficulty finding full time employment at other companies doing the same, you have a hearing impairment that limits your scope, as well as being a caregiver to a disabled wife (who they said needed a couple of crowns as well, despite her telling them that with the MS treatments she has received weakening her teeth where they are less likely to support the crown, they insist that it will be okay and put them on her anyway. Well, they have now fallen off or cracked due to the weak teeth.) Smile Brands Inc somehow does not receive a letter explaining the situation (next time, certify it) and shovel it off to collections. And, the other teeth that seemed to have needed more attention before CrownFest? Well, they have chipped or cracked further. But hey, at least I have 5 new crowns and a massive debt. Thank you Monarch!!!
Review by Lizbadazz Konzotis10 months ago
Great service friendly and funny too. Makes you feel very comfortable. I definitely recommend them to anyone looking for a dentist.
Review by Joseba1 year ago
Routine examanation and always a pleasant time. Thanks once again
Review by ReubenPaul Rocholl1 year ago
Nothing but problems. We had to get permission from our previous ortho to have braces removed. That shows no respect for a person's right to do what they want with their bodu. Then they wouldn't submit to my insurance for the removal because they said that since they would never see us again it wasn't worth the time. So I had too pay full price. This ortho is all about money. Cares nothing about the client! Worst ortho experience ever!
Review by Sayitstraight1 year ago
It's worth the drive from my place in Lewisville to go here. At other spots, I would feel worried but this place puts me at ease. They deal with my lateness and have never made me bad for spots I could fix.
Review by Emlar Satel1 year ago
The people at Monarch Dental are ALWAYS kind, helpful, and willing to go the extra mile to answer any questions/concerns you may have. Thank you so much for always doing your best to make me feel welcome!
Review by KelBake2 years ago
From their service to their atmosphere - Monarch always makes me feel comfortable and smiling.
Review by Ankitaa2 years ago
The Dentist is always is always with other patients while your left laying back in the dental chair waiting, this has happened during prcedures in the past. I also had a dental cleaning where they ran out of floss tooth paste and toothbrush, so i come back a month later and their still out. I'm trying to schedule the next cleaning and they say they are booked up for the year so they give me a appointment in late December and then they say they are usually off for Holidays so no guarantee i will get a cleaning.
Review by Yogavelli2 years ago
The dentist office called me to reschedule my appointment for this date from 3:30 to 2:00. Since this appointment was schedule 6 months in advance I had schedule time off from work. However my manager let me go and I was lucky because we already had so many people scheduled off. I got to my appointment and I got in right away and was done within 35 minutes. I was very impress with the hygienist. She was very pleasant and kind. In my goodie bag she even gave me floss threaders which I never get unless I ask. I rate this visit excellent.
Review by Jjlindquist Elforjani2 years ago
Awesome! Brandon Stroope is the best dentist I have ever used.
Review by Cony2 years ago
Able to get an appointment within a couple days
Honest, friendly and professional staff
Excellent exam X-rays and cleaning
Staff with years of experience
Review by Zigi2 years ago
Love the Dr. but the wait was very long
Review by Yashika2 years ago
It was good and clean reall good on my teeth by this lady. Who did very good job thank u
Review by ZiYo2 years ago
We have been going to this dentist for several years and are totally happy with the staff and office. We trust Dr. Henderson with our dental health.
Review by Fraz2 years ago
Great place. Great work. Great Staff.
Review by Banyar2 years ago
very bad I'm not recommended this for anybody I will I went for a check up and they want to add a lot of her stuff it's not necessary to do it
Review by HydeParkResident Thongsaeng2 years ago
Friendly yet professional staff.
Review by GChappell2 years ago
Short wait time, friendly and efficient staff. Great experience every time.
Review by Inla2 years ago
Please Do Not select Dr. John Reschke as your primary care dentist. He will not do a good job on your teeth. He did a high filling in one of my teeth and it became very painful when chewing food, and very sensitive with cold and hot liquid. I never had any complain about that tooth, but he told me that you need a filling for that tooth.
He drilled both side of my tooth and create a big gap in between it. Now, anytime food gets in between my tooth, it start hurting and really bothering me. Flossing that tooth became very painful, because Dr. Reschke made both side of it very rough. Now, anytime I floss, the flossing thread become jumble up.
He is not taking his time to listen to his patients. He is always in a hurry. I will not recommend doctor Reschke for your dental care!
Review by Coley2 years ago
My dental hygienist make dental visit very pleasure. She has a wonderful sense of humor and a beautiful smile! She has motivated me to take better care of my overall health.
Review by Hubobub2 years ago
The oral surgeon is fantastic
Review by Evano Vadlamudi2 years ago
The staff in the NLR office, on the Orthodontist side, was VERY FRIENDLY and informative about my son's dental care. My son is looking forward to the beginning of a perfect smile prior to getting braces.
Review by HTLockley Prevey2 years ago
The service and treatment are great its the wait time even though you have an appointment its normally an hour after your scheduled appointment.
Review by Chauchau2 years ago
Thank you for taking my son in such a short notice for repairs on his braces. You are awesome.