I ordered a bed with a base. Fair quality for the price. Delivery was good and within the period mentioned on the website.
The only thing was they didn't mention the size of the base needed for the bed.
Review by Hamster1 year ago
Beautiful, modern, comfortable and affordable furniture! Excellent service,too! I would order again!
Review by Yac Lusung1 year ago
This is the worst furniture company I ever ordered from !!! And I deeply regret about it. I ordered a dining table and 2 weeks later I received a damaged item. I tried to call klantenservice, but no one was picking up the phone. Live chat also never works. I sent an email and 3 days later there was no response. Finally I received a response and I was asked to send them the proof of damage. After a long and exhausting attempts to have my order exchanged, they finally order a new table top ( not the entire table). 6 weeks later I still do not have my table despite that I should have received it within 3-4 weeks. Today I called them again and I was told that I will get it some time in 2 weeks ( which means in fact in 1 months because of Christmas-New year holidays) and that I ordered table legs. I was shocked, because I did not order table legs, I ordered a table top according to the instruction manual they had sent me. That means another 5-6 weeks of waiting until they manufacture a correct order for me. Also, I asked whether they would pick up a damaged item and they said I must arrange its disposal myself. But it is 35 kg heavy and I cannot just put it in the garbage bin !!! They do not care. They just refused to pick it up and said I should do all what I want with the damaged table top. Never use this company !!! It is the worst furniture quality and customer service I ever had in my life !!!
Review by Brinmg1 year ago
Bought a kids desk. All parts were there, but paint chips were off and one of the boards was dented.
Not in line with our expectations
Review by Kerryjohn Brucifer2 years ago
Absolutely outrageous how long we had to wait to received our commode (3months) then when we received it was damaged which took us another 4-5 weeks to receive it then when we received only two items arrived and one didn’t came.... how can this company still exists with this kinda service?! Furniture parts are uneven very hard to assemble it.... big mistake.../:-(
customer service via phone nobody answers the phone, emails is like a standard reply....
Won’t be buying there ever.... we still trying to get our refund they keep insisting that because we assembled they cannot accept back, but in other hands why should we stay with an incomplete commode? Really disappointed . Big advice do not buy it at this shop.
Review by DiceyDesigns2 years ago
Review by DRoss2 years ago
Worst customer experience and completely unprofessional. My order was supposed to take 4-5 weeks and three times now, just before supposed shipment and only after i reached out they indicated it was delayed by a few more weeks. it is now 3 months and I have still not received my order. Terrible customer experience
Review by Rmish Ferrit2 years ago
Mobistoxx is rated 3.0 based on
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