Despite your assurances, so far no answer to my countless emails and countless phone calls.
The phone you sent me on order 121835 is "DEVICE IS LOCKED". I suggested returning the phone.
Given your poor responsiveness, I am very scared to continue working with you. If the matter is not resolved as soon as possible, for the benefit of both parties, and in keeping with my promises, I will be forced to take different measures that I have good control of.
Once again I ask you to contact me and to solve the problem with the LOCKED phone we will solve the goodwill of all.
Review by Paulnika3 months ago
I did not receive SMS confirmation when buying from a credit card, I could not buy.
Review by TeresaT Pararajasingam3 months ago
This is a scam. They took money from me, never delivered, don’t answer emails, don’t answer phone calls. I will report them to the relevant European authority.
Review by Tsvdat5 months ago
Thrusted Web Shop!
Review by Guineia6 months ago
It took them a whole week (Sun to Fri) to dispatch the order, which they could improve on. They did say it would take that long, so I'm not taking away a star, but still... Everything else was ok.
Review by Feebusybee6 months ago
I don't recommend this site because they send me cell phone without any application, it was completely empty, and I send it back. I have a minus 20 EUR for delivery cost they didn't refund I Also didn't get account.
Review by Wilczek6 months ago
Very fast and accurate, and well choosed logistic firm - GLS, it's my 4th or 5th mobile bought at Mobileshop.eu
Review by Urfan Czorny7 months ago
Good quality, overall fast performance and fast delivery
It has a good price comparing with competitors.
Review by Stricken7 months ago
Item not available even if it seemed so. Only after I contacted them, I was told the item is not really available. Local support great but not always available.
Review by Jingai7 months ago
Shipping only took 5 days, which I found pretty suprising. Also the phone I ordered (Galaxy S10) is pretty solid and works very well.
Review by Kryzys7 months ago
I ordered a Samsung Galaxy A50.
I paid with paypal, when I paid the money I don't recieved any email, I don't see my order at the orders page...
I made a refund, I am waiting for my phone or a refund.
Review by Irmadene Atzori7 months ago
Phone came with broken security seal, immediately emailed them but they didn't respond 2 weeks... Saying that sometimes they check if phone works with eu sim cards.
Review by Gospelman7 months ago
Fast and reliable
That is the 2nd time I bought a phone from Mobileshop. Both times they were the cheapest option with a short shipping time. The order was processed the same day that they received the payment and they kept me well informed of the order status.
I was really satisfied with the purchase of the product in htier web store and I recommend it as a fast and reliable service.
Review by Eid Maziah7 months ago
Great price, answered my help email under 24 hours.
4 star not 5 as the orders did not appear in my orders after payment.
Came with an EU plug, but this is mobileshop.EU so hardly surprising!
Review by Jahad Hibbitts8 months ago
Had to wait about 3 weeks before they told me that they actually didn't have a phone and that they didn't know when they are going to get it, so they canceled my order. The next day the next they emailed me that they had found another phone... I don't know how. After that I got my with in a week, thanks to GLS.
GLS was okay,
Mobileshop is blue,
Do I recommend them... no way.
Unless you're as cheap as me...
Review by Sadra8 months ago
Great service, fast delivery and very good prices.
Review by Frankee Zigrang9 months ago
Low prices and fast delivery.
Review by Mirja Barrass9 months ago
Overall, I'm satisfied buying via Mobileshop.eu, but there are a few things they could improve. First, communication with buyers. The phone number they provided (for Croatia) doesn't work. Actually, you can only leave a voice message. There wasn't a possibility to get the operator. Communication via e-mail was very good. Second, almost 10 days elapsed from the moment I ordered the cell phone until it was ready for sending. In fact, they started the sending process when I sent them an e-mail with a question about my order. It seemed like they forgot my purchase. In the end, I received my cell phone and a gift - very quality silicone case for that type of phone.
Review by Yashmin Refslund9 months ago
Everything fine,delivered on time,no complaints,thank you!
Review by Mischele Gilds9 months ago
Really bad customer service.
Review by Choosiang9 months ago
I ordered a phone July 6th.
It would be delivered within 48 hours.
Its now the 12th, and still nothing.
Slovenia - the Netherlands should not be that long?
According to the GLS system, the package is in Neuenstein, Germany. Bit it is there already for a few days?
Review by Ratri Lakhera9 months ago
i bought a phone, in the start really good attitude, the phone arrived. BUT it worked for two months, than quit!
I duobt it was really new.
they would only fix it in Slovakia, (the guaranty was not recognized by local official service!) but I have not heard of them any more.
Review by Majory Lyscas9 months ago
Detailed data before purchasing, fast processing of payments, easy to use, delivery in four working days, sincere recommendation...
Review by Kot9 months ago
Excellent shop. Fast delivery. Quality products.
Review by Pythius9 months ago
Mobile phone I bought rebooted and overheated during the very first installation. Battery went from 53% to zero and phone got black. Next day I asked for return. I got email with an address of a service shop with a note that this service shop may or may not accept my warranty. They never answered on my future mails. Right now I use a device that overheats 10°C more than similar device. Never buy again from this guys.