I got the phone delivered perfectly on time etc but what I was promised was my bill with o2 to be paid up by Vodafone if I took out the contract a complete lie so I ended up paying 3 mths of bills on 2 phones e actly what I told the I couldn't afford to do and they promised it would get paid its mis selling to the max
Review by Tariere Kawiecki2 weeks ago
Ordered 2 phones on 24m contracts this year with no problems. Ordered some Airpods this week and order cancelled as they didn't like the price I paid. Won't bother using them again. Complained but got fobbed off.
Review by Joevi2 weeks ago
Don’t use their Cashback offers
Wasted hours trying to get some common sense, multiple calls with their systems down. Hours for a Cashback cheque to be issued, never again
Review by Diez3 weeks ago
Excellent service and price. Best deal I could find and next day delivery. Very pleased.
Review by Roccodawg3 weeks ago
This is a dreadful firm, the cold calling is twice a day.Very aggressive, the sales man won't go away. He is calling the business landline, I've no intention of giving this firm my mobile number. We've never been a customer of this firm I've asked them to stop calling me, it continues though.
"But why won't you accept my deal"
"I am not a scammer you are a scammer, I will call again..."
Salesman - Daniel.
Review by Mestsky Cauzillo4 weeks ago
When I talk to your customers crevice
From beginning ,
Why I haven’t been told about this information ,
Maybe I change my mind not to buy
The reason is
Why you lie
Review by Mifta4 weeks ago
I got a fantastic deal on an iPhone 11, and the phone was delivered next day. The chap on the phone was easy to talk to and very helpful .
Review by LHorn1 month ago
So far so good! I shopped around for a sim-only contract and these guys had the best deal by far. Delivery was fast and service is good, so would definitely recommend and buy through this company in the future.
Use my affiliate link and we'll split £50 credit (without the space):
Review by Tarna1 month ago
Service great. Additional add on of case and screen protector very poor quality and feels cheap. Waste of 9.99.
Review by Froggerkurtz1 month ago
Very helpful and efficient. Happy with my new phone that arrived the following day and with the contract. Many thanks!
Review by Momoshor Bjerregård1 month ago
Unbeatable for ease of ordering and price of phone with contract.
Review by Mareikura Noletta1 month ago
Superb, delivered the next day!
Review by Doyathink Sarapali1 month ago
Super fast delivery, very pleased
Review by Dharpure Forand1 month ago
I wouldn't offer what you cant deliver tbh
Review by PhillipQz1 month ago
Best service and very quick.
Ordered my AirPods on Saturday 28th September and it came on the following sunday ( 29th September ) with quick and reliable service.
Everything was in the box and the package and it was good well worth paying for.
100/10 definitely would recommend a mobile service like this if you want AirPods a bit cheaper than the actual price and they send coupons at times thank you.
Review by CustomerPadraic Derrow1 month ago
Ordered the iPhone 11 Pro yesterday and it was scheduled to arrive in 4 weeks. Received a message to call the support team to confirm my billing address, then while I was there Deelon on the other end of the line said he'd see if he could get one sent out before 4 weeks' time... and it arrived today!!
Brilliant service, and Deelon was as helpful as can be! Cheers!
Review by Utibe1 month ago
The lady I spoke with was extremely helpful and patient. I was unsure of which plan to go for, however she gave me the different pricing information and didn't rush me off the phone. Her customer service skills are exceptional and just because of my experience with her I will be coming back to upgrade another one of my plans with Mobiles
Review by Henke1 month ago
Fantastic, very good customer service. Got my phone the next day was very easy and straight forward. Thank you
Review by Escabae1 month ago
The lady who processed my mobile phone purchase, was very efficient, friendly and helpful. She made it all very easy...even easier then staying with the provider I’ve been with for 18 years!
Review by Batesy Uhrberg1 month ago
Easy to use web site , good deals
Review by Yousf1 month ago
Great deal but let down by the Royal Mail.
I ordered an O2 sim only contract on 26th Aug (bank holiday), to date (8th Sept) my SIM card still hasn’t arrived in the post.
On Friday 30th Mobiles.co.uk confirmed I could visit an O2 shop for a replacement sim, the O2 guru that afternoon was as useful as a chocolate fire guard, no sim.
Mon 2nd I visited a different O2 shop and that guru knew his beans so I was up and running in 10 mins. The new sim was active by the time my phone was switched on.
Then I had a 4 day saga to port my number as O2 were having major porting problems.... NOT Mobiles fault obviously. I have to say the South African based O2 Customer Services team are friendly, knowledgeable and very helpful. One lady called me back twice with updates, ultra efficient.
All in all I’m happy, I’ve changed my billed number in my Mobiles.co.uk account since I ported, it’s CRYSTAL clear which bill to supply for first cashback claim and it looks easy enough to upload.
And.... I’m saving a shed load of cash!!!!
One star off the review. I know it’s Royal Mail’s fault for losing the sim but in this day and age businesses should dump unreliable 2nd class post. Mobiles.co.uk are surely turning a good enough profit to send sim only via 1st Class Recorded delivery. If not just offer £2 less cashback on the contracts!!
Great so far...
Review by Signalsking1 month ago
Great service and great prices purchased Samsung s10 and saved loads of money .Thankyou .
Quick delivery 2 days .and a fab unlocked phone .
Review by Tamaiharoa Weixiang1 month ago
Excellent service. Very impressed! Will use them more often and will recommend them to everyone.
Review by Abulaziz1 month ago
Came next morning. Kept me updated every step. Great contract deal. Love the phone. Deffo refering friends
Review by Milcah1 month ago
I have returned the phone and cancelled the contract within 14 day period. BUT mobile.co.uk will not refund my £85 upfront they took. I have phone them 4 times everytime they say they are refunding the money. Clearly no intention to return the money and this fraudlant company have devised a way to make a lot of money from unsuspecting customers. Please avoid and go direct to the phone companies as their service and honesty more than justifies the very small premium the charge extra.