Mixtiles has been an unique gift that both my family and friends love. However, I felt the need to praise the outstanding customer service I received from Neen. I bulk ordered about 10 Mixtiles and requested they be shipped to my apartment. After about 3 days, I received an email stating the package had been delivered. To my dismay, I was unable to find my Mixtiles and quickly turned to customer service for guidance.
Neen had received my concern and was able to positively ensure that I would be able to not only receive a partial refund but also a brand new order of Mixtiles. With no hesitation, Neen put the customer first and ensured that I receive my package.
Thank you Neen!
Review by Kwuck1 month ago
At first I thought they were great, they hang easily and the pictures are good. However a few days later I noticed they are effectively framed paper with no cover over the photo. We hung ours on the stairs and as you go up you notice the wrinkles. I wouldn’t buy Again
Review by Panormos1 month ago
This is my second time ordering tiles! The deliver is very fast, the packaging and quality is amazing and the customer service is probably the best I've ever seen! They send you emails throughout the process to you know exactly what is happening and when! There was a slight difference in file size when I got my second batch and when I told them they sent me a new set ASAP without me even asking for it!! I'm blown away and super impressed! Will definitely be ordering tile again!
Review by Walla Shoorja1 month ago
Wow! Mixtiles has changed my approach to decorating forever! In an effort to save money/time, I chose to order these instead of printing the photos myself and getting frames. Honestly, the quality of these photos (which were just iphone instagram posts) and the timeless look of the frame (I did the white frame w/ white border) far exceeds what I expected and I would not able to recreate them for less than what Mixtiles charges. I cannot recommend this company enough! Their customer service throughout the process was amazing, and the quality of their products will not disappoint.
Review by ThePrawn1 month ago
Super duper easy and reliable to place and get those awesome Mixtiles orders.
Will definitely continue to place more orders and recommend to my loved ones and friends.
Review by DevieMedia Jereld1 month ago
Fantastic products and a great company to deal with. First class communication and delivery. I couldn’t recommend them enough.
Review by Kisshu Cowdary1 month ago
I took a leap of faith and OMG. I could not believe it. They are so awesome..... LOVE LOVE LOVE LOVE LOVE
Review by RussellStancliffe2 months ago
Excellent customer service!!! I haven't come across better service like this ever. They were amazing in handling my order, even though I think it was quite tough for them to deliver to India. The quality of the photographs and the frames were awesome. Overall, one of the best companies I've dealt with. It's a shame they wont be able to deliver to India as I wanted to order alot more and have told everybody about it. Hope they can start again soon.
Review by Schurink2 months ago
So easy to order and a super efficient team. Delighted to receive them , they had great Colours. No nails and ease of use to put up. I put them in an open plan area, and they look great. They make my home. Happy customer!
Review by Witza Beltchev2 months ago
I'm so happy that I ordered from Mixtiles!! Now I can decorate my office with my photos without damaging the walls..that makes my bosses happy too!
Review by Yerodin2 months ago
I have placed two orders with Mixtiles and have been very happy with the results! They were beautifully crafted and received promptly. The communication with the company is also easy with very timely responses. My only wish is that they came is more sizes.
Review by Misfortune2 months ago
I am a mosaic artist and wanted to document all the dog portraits that I've done. When I took the pictures as each of the mosaics was finished, I wasn't too careful about "pixels". When I went to order the 35 Mixtiles, there were only 4 that met the standards for a quality representation. The directions said, "it might be fuzzy". That stopped me in my tracks! However, in talking to staff, one of the gals told me to go ahead and order them and If I wasn't satisfied, they'd give me a full refund. So I ordered! I couldn't be more pleased!! They are beautiful! I wish I could post a picture here! No refund necessary!!
I will say this, and it's not meant to discourage: when handling the photos they feel a little chintzy. But once on the wall . . . .they are gorgeous! They are so reasonably priced that I will be back again, I'm sure. I hope they can offer some other sizes.
Review by Damaris Derrow2 months ago
Mixtiles is a great company with awesome customer service! multiple mixtiles' employees helped me when my address needed to be updated and even offered me a partial refund for the delay. The tiles look amazing and arrived in perfect condition. They make fantastic gifts, I will for sure be ordering again.
Review by Tnfn2 months ago
I absolutely love Mixtiles. I have never been disappointed. They always come the way I want. They are simple to use. And they make great gifts!
Review by PatHas2 months ago
Great product and amazing service. Will be ordering again.
Review by Melaniee2 months ago
I received my mixtiles all the way in Africa, Zambia through my agent in the USA and the are perfect. I love them ♥️♥️🇿🇲. The entire team that communicated with me was so great and Customer focused. Thank you team Mixtiles
Review by Tubac2 months ago
My tiles arrived in super quick and were absolutely perfect! They are exactly as picture during the preview! I am thrilled! The packaging is done so nicely, and the personalized emails keeping me posted on my order were wonderful! I will definitely be ordering more tiles in the future.
Review by Gruffalo2 months ago
I have ordered 4 times now from Mixtiles and have never been disappointed. They are so easy to order and are a great price. Every time I order them they always ship right away and usually show up before they estimated date. I love how easy they are to hang and all the different styles they offer are great. The customer service is excellent as well. All my pictures came from my iPhone X and the photos all turn out great.
Review by Bafford Rinaldini2 months ago
Mixtiles is AMAZING. By far, THE BEST customer service I've ever experienced! I placed an order for my tiles and I received an e-mail with the receipt and a photo of my tiles. I noticed that one of my photos wasn't adjusted properly, and I could see a white border above my photo. I e-mailed Mixtiles and asked if I could edit the photo, and they said it wasn't possible. And so they sent me a refund, but because the tiles were done, they were kind enough to send me all the other tiles, free of charge.
Totally not necessary, but completely and sincerely appreciated! I'm genuinely so happy with this company.
Review by Belcaw2 months ago
I am so delighted that I discovered Mixtiles. I've encountered nothing more simple to order regarding online shopping. As an added bonus, shipping was super fast. Customer service followed up after delivery also, which is very impressive. I highly recommend Mixtiles to exhibit photos from your smartphone' s gallery.
Review by Djanin2 months ago
Just beautiful pictures!! So easy to order and I own over 30 pictures from them. Love this company!! ❤️❤️
Review by Ruaux2 months ago
Excellent customer service, tiles turned out beautifully and easy to place around the house. Will definitely be ordering more!
Review by Kilmer Derrow2 months ago
So easy to use. I received the product super quick and love it. Will definetely be giving thus comoany more business and sharing my great experience with friends and family
Review by Citibase2 months ago
We are so disappointed in the quality of these. Worst by far is that, despite their promises, they removed the paint from our wall. Our wall was built new three years ago, professionally painted with good quality paint. The Mixtiles adhesive removed huge chunks of paint when we tried to reposition them.
The other problem is that they're not square, which makes hanging them straight impossible. We measured them and they're inconsistent - some are square and straight, others are not.
The plastic frame and print quality are not great either, but these flaws would be forgiven if it wasn't for the above two points, which make them impossible to achieve a good finish. We are very disappointed and feel like throwing them out and starting again with a better quality product!
Review by Heejung Mamleev2 months ago
I love my mixtiles! They did a great job. Everything looks professional, the colors are vibrant & they bought so much more decor to my home