We collate all the best reviews from around the Internet so you can view them in one place
Review by teresa3 months ago
moja sprawa z mistertango jest w reku prokuratora litewskiego w sprawie wyplaty srodkow
Review by EDVIGE3 months ago
moja sprawa o wyplate zablokowanych srodkow jest w reku prokuratora Litwy
Review by Scott B4 months ago
AVOID, INSULTING CUSTOMER SERVICE, CASH LOCKED FOR MONTHS DUE TO COMPANY NOT COMPLYING WITH MONEY LAUNDERING REGS
Incredibly poor, my funds were locked up several months whilst this bank was investigated and fined €245k for not complying with money laundering regulations (search for mistertango money laundering to find reports about this)
Eventually I managed to remove my funds now they are chasing for monthly account fees that were only put in place after removed my funds and account is dorment (also still not stated on website)
Customer service is non-existant/insulting, please do yourself a favor and AVOID MISTERTANGO!
Review by Vidas5 months ago
When I first created the account about a year ago it was free. I have not used it even once and now they are saying that I have a debt with them for a few months (monthly fees), when I have logged in only once a year ago, have not even used the services and have not agreed to be billed for anything. This is preposterous. I advise no one to do service with this scam company.
Review by Avis Raynor7 months ago
Don't deposit your money here.
Terrible customer service.
Deposit and withdraw had been a complete hassle.
After I have switched to ✔️ReflectBitcoin.com✔️
I have complete control over my savings, and also they are profiting there. They are an blockchain based platform with the fast customer support with daily response, great I have found them.
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Review by Edgars Orlovs8 months ago
0 from 5 worst banking site ever, my acc closed had money on it.
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Review by Yannick8 months ago
If I could I would rate 0/5.
This is definitely the worst banking experience ever.
In short, Mistertango is a liar and a thief :
1/ before opening a business account for my new estonian company, I asked specifically if they were able to issue the official certificate requested for registering the share capital contribution. They said "yes of course, we have many estonian client".
But in fact they can't. They provided me with a simple bank statement that was refused by the estonian registrar.
2/ during KYC process, they asked me to pay 400€ for setup fee from my personal account. I said that I would pay with my business account when it's opened but they refused. So I paid.
But then, when the business bank account was opened, they took immediatly 400€ more from the account without my consent.
3/ And just a few days after the account opening, I received an email saying that from now on they would charge a monthly fee of 100€ !!!
I just requested immediate refund and closing of the account.
I'll let you know...
Review by Yannick Tranchier8 months ago
If I could I would rate 0/5.
This is definitely the worst banking experience ever.
In short, Mistertango is a liar and a thief :
1/ before opening a business account for my new estonian company, I asked specifically if they were able to issue the official certificate requested for registering the share capital contribution. They said "yes of course, we have many estonian client".
But in fact they can't. They provided me with a simple bank statement that was refused by the estonian registrar.
2/ during KYC process, they asked me to pay 400€ for setup fee from my personal account. I said that I would pay with my business account when it's opened but they refused. So I paid.
But then, when the business bank account was opened, they took immediatly 400€ more from the account without my consent.
3/ And just a few days after the account opening, I received an email saying that from now on they would charge a monthly fee of 100€ !!!
I just requested immediate refund and closing of the account.
I'll let you know...
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Review by Yves Daniel9 months ago
I will rate them 2 for now because when i try to transfer funds out of my account it does not work. Their customer service does not respond. I need some help
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Review by Mark9 months ago
this bank is the worse bank i ever used and i have used many living in indonesia and thailand i have done some research on them and it seems they let a lot of scam traders work with them without doing the research to see if they are true or false im am putting a case against them for taking my funds and paying scammers it seem they are a good bank for these people now trading as nordic payments
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Review by Robby Tridolo10 months ago
Not open account here if you is a crypto Company baceuse you waste time... they say eare crypto friendly but lied... After entire and accurate kyc they not accept crypto friendly Company. This is a scam Company... avoid him ...be careful.
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Review by lucio10 months ago
Since September of last year, i.e. 2019, my bank has contacted you and to date you still do not give a logical answer to the request for... at least... give me back 3000€ for a transfer ordered to you by Mistertango UAB to collect a gain made on Herdos LTD that never went well. Always an excuse and always a different... Forget the gain ... now ... it's almost a year ... but the return of €3000 I do not give up ... you have no right to retain the amount mentioned ...! It 's a practice respected by all ... The transfer is an advance payment for a service ... if this does not happen ... the money is sent back to sender ...:!
I'm answering to make it clear that...
I know that you are not a trading platform ... but if I turn to this bank is because I gave you a transfer of 3000 € to get a gain made with the platform Herdos ltd (scammers finally banned from the Italian territory) It was you who had to pay me the amount earned .... something that you have never done always looking for excuses not to make the deposit .... until today after 8 months although I asked ONLY the return transfer ..... do as those who have no ears to listen This is how much .... Bank mistertango UAB nothing more 'I want back the 3000€ in advance to have a "service" ever provided by you .... I must remind you that if after payment by bank transfer you do not receive what you paid the amount must be returned to the sender ....
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Review by Artur11 months ago
Awful. just stolen our money. no response on email- several weeks requesting different documents- when sent everything- just stopped answering.
in all chats- only stupid skrips.
real scammers in europe
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Review by Bot88811 months ago
I received an email from them telling me they'll be closing my account, no reason was given and was told to withdraw my funds before the account closed.
Found out I wasn't able to withdraw the funds out as I needed to submit a statement of the account I wanted the funds sent to even though it was in my name.
Submitted a photo of my postal paper bank statement. Not good enough, MisterTango wanted a PDF version of the statement! I asked my bank for a PDF statement and they told me they did not provide PDF bank statements (this is a major Irish bank).
My account is now closed, MisterTango stole my money. 1) Why do I need to submit proof if I am withdrawing to an account in my own name? 2) They are the only company I know that do not accept postal paper bank statement photos!
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Review by Wiz O'niel O'niel1 year ago
All you guys do is give the same answers over and over. I tried to upload funds into my account via Bitcoin without knowing of the restrictions. The funds were deducted from my bitcoin wallet but never deposited into my account. Contacted their support service and all they said was that i should contact BTC-Exchange of which i did but did not receive a reply from them. I contacted Mistertango again and all they said was that transfers are unavailable. So what happens to my money? If you guys don't accept anyone to upload funds why not disable all payment options?
This is so unprofessional. I wasnt to know where my money is, at least it should be refunded to me.
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Review by Kliment Georgiev1 year ago
For 3 years I used their service and suddenly they blocked my account and started asking for information that is too personal repeatedly. I am disappointed with the support department because they did not adequately answer why they were closing my account.Important and unreliable and I would not recommend anyone to use.
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Review by Claudia1 year ago
They blocked funds, delayed payments, requested the same info multiple times just to procrastinate payouts, definitely a service that should not exist or he used by anyone.
Dear All,
unfortunately I became a personal client and my company too, at Mistertango.
They took a lot of money for the initial payment. Shortly after that they closed my two accounts without notice. I found out about the whole situation from my company's clients who called me saying that they could not pay me for my invoice. It happened in autumn 2019.
I haven't regained my funds until now. I gave all the documents that Mistertango expected ... I get every few days information that I can transfer my money to another bank (with the same company name) and each time the transfer order is canceled by Mistertango - without giving a reason.
Of course, all the time - every month - MISTERTANGO charges a 99.99 euro fee for maintaining an account for my company. I filed a complaint and received the answer that they charge and will not give me the money back.
For a Mistertango representative who can read this - the ticket number from my complaint is 128048
So that MT has no doubts or further excuses.
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Review by Frank van Meegen1 year ago
Do not ever start using the services of this so called bank. This is a shame for fintech companies.
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Review by A1 year ago
----Most of the positive reviews are probably fake and MT is actively reporting negatives to remove them----
Had passed all the KYC/AML steps and been using personal account for a while. They stopped their card service but no replacement yet continued to charge the same fees.
Then out of nowhere they closed the account with no reasons or explanations.
Support is totally useless by either not responding or when days/weeks later a response is even sent its utterly useless and not relevant. Phone doesnt work or tells you email.
Further was told that they can onboard again once everything is closed which makes no sense.
Icing on the cake is the fact that they were penalized by the regulator their ie Bank of Lithuania for breaches and issues.
And instead of dealing with their issues, improving their processes and becoming a better banking business they appear to be busy pumping in fake reviews on here and actively removing negative reviews against them to try and increase their ratings.
Meanwhile, my money remains stuck on there, get no support response, can't access my account to withdraw it to my other bank accounts due to 2fa and I would bet they've continued to charge me fees for it!
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Review by Sagar Bhattarai1 year ago
I am stuck on account verification forever. The support doesn't understand me
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Review by Advice1 year ago
Restrictions to send/receive payment transfers But they continue to charge monthly fees. no apology or explanation about the actual situation.
an advice, stay away from them!.
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Review by Yacine Metiaz1 year ago
MisterTango seems to need money. They have big problems with regulations and have blocked funds because they probably need it. I had tried to register before I fell here, and they seem very eager to have me as a customer ! They ask me to send the documents back within 7 days. No competitor imposed this deadline on me. Thanks to all the people who posted a comment to prevent !
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Review by Bryan1 year ago
Closed down. Fined by the Central bank in Lithuania
They blocked our business account in October without any notice after we had jumped through weeks of compliance to get onboarded and paid their fees in September. Only though social media we found a link to an article that the bank of Lithuania had fined them and imposed restrictions. No notice, no apology, nothing.
Now we are trying to get our money out and close the account. We have tried now 6 times and they keep rejecting the transactions and asking us to do something different. We have provided evidence that the receiving bank is in our business name and they still are preventing. We have attached bank statements, letters, screenshots and still they will not release our funds.
The icing on the cake was after blocking our account and preventing transactions they have now charged us the monthly fee of 99 euro.
Mistertango is holding back funds on purpose! This company is an absolute scam and should be completely shut down.
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Review by Mr. Tramp1 year ago
They return the money, but the fact is that they have finished working. Let's find Mistertango replacement together, which will be more reliable and simple.