The delivery from DHL is not so good. The rest is ok!
Review by Eradin3 months ago
I ordered two weeks ago and still did not receive my parcel
Review by Kathtu4 months ago
Review by Chasady4 months ago
Review by BeauFX Kirschling5 months ago
Review by Jaymo5 months ago
Site works good. Fast, easy to order. Big discount. Delivery is how it should be. Within 3 working days my order in my posession.
Review by Shilid5 months ago
Amazing prices, fast delivery!
Review by Keiyawna5 months ago
The customer service was very friendly and I am very happy with my new glasses, but the delivery took one or two days longer then it was told at the website.
Review by Lyrik6 months ago
Great service, fast delivery. As a nice bonus Mister Spex always include some useful discounts or vouchers.
Review by Mr Cocelli Haig6 months ago
Great sunglasses and fast delivery
Review by Ritafgvbvh Coffin7 months ago
Fast delivery as always! Favorite online shop for contact lenses!
Review by WhitnaayLove7 months ago
Bought sunglasses, price was good. When delivered they were damaged. Was able to send them back.
They would give me a refund for the money I paid for. For some weird reason, they could not reimburse the money back into my account, they did not notify me on that, so I had to call in myself for an update.
They asked me for the whole bank information to try to do a payment again.
After 2 days, still no update or money in my account. Had to call back again, they tell me it isn't processed and they will send in the payment again.
How difficult is it to reimburse the money?
Review by Crinda Gershun7 months ago
Review by Yahni7 months ago
Easy to order and delivered very fast. Highly recommend!
Review by Zoraimichamizo Kaleka7 months ago
Buying my contacts there already since almost 2 years. Quick delivery, really cheap prices. Have always been happy!
Review by Muqadar7 months ago
fast delivery, great product , great prices!
Review by Astro Velten8 months ago
Review by Arlo Chaillier8 months ago
Ordered my glasses two weeks ago, with the promise they would be delivered in 3 working days. Have yet to see the glasses or an adequate response to my emails and phone calls....
Customer service is horrible! Phone line is dead, single email response I have received blames DHL (I checked with DHL story does not add up).
Would NOT recommend ordering on this website!
Now have to start the horrendous process of getting my money back!
Review by Glebitty Szewczak8 months ago
I received damaged and clearly worn sunglasses.
They had scratches all over, were crooked and the lenses were dirty.
When I called them they told me I just had to send them back and receive a new pair.
I have sent two emails over the time span of two weeks and never received an answer from customer service.
The glasses were sent back and I got a refund. All I wanted was an answer as to how this was possible and if I could just get a brand NEW pair sent back but never got a reply.
Will never be using this website again and think it's a shame it went this way.
Review by Hazer Caliste8 months ago
After 20 days still no contact lenses.
No response on my emails.
I ordered before and it went quickly without problems.
Hope i get my money back soon..
Unfortunately no more mister Spex for me.
Review by Pradeepti8 months ago
I ordered my contacts here. Immediately after placing the order, I noticed that my delivery address was set to our old house. That’s of course my mistake; but immediately called the customer service line on their website. The only response I got was an answering machine stating that they are out of working hours. It was in the middle of a day btw, in an hour slot they claim to be working on their website.
I wrote my complaint to the customer service; but no reaction at all.
Not recommended at all.
Maybe you would have no problem if everything goes well; but if you need service after clicking the YES button, you have no service at all!!!
Review by Mopages Foce8 months ago
Review by Nkam8 months ago
On the 27th of June, I ordered two pair of lenses. After receiving the lenses approximately 20 days later, while they promise 3 to 4 days delivery time, I noticed that the strength of the lenses I received wasn't correct. After sending two emails and waiting for five days, I still haven't received a thing.
Hopefully, this way works to get a decent reaction.
Review by Nicolexs8 months ago
Super fast and very happy with the product. Immediately ordered a new polarised sunglass!
Review by Didsandflor9 months ago
Clear offer and nice to see your sunglasses on your face.