I rented one of your vans from Ikea Gentofte on Sunday 5 May. One of my cabinets got damaged during transportation and I wrote to the [email protected] email explaining the accident and that I would like to be refunded for this. I emailed twice, but still no response.
Review by Sturt Kishtok2 years ago
Really bad service! I felt cheated all the way through the process. Two young guys were super slow and I really got the feeling that they were dragging time as much as they could. I was promised that I would be able to pay up via pay machine at the end of the service. As time came to pay they told me that their pay machine is out of order and I need to go with them to find ATM to get cache in order to pay. We needed to go to different ATMs around the city as a single ATM could not give all the money at once.
They calculated our driving around into cost that I had to pay. I will never ever use them again and highly discourage anyone who considers this service
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