I’ve been able to meet the team and do some purchase with them, sometimes i have some delays but i know how this market is hard, will continue to collaborate with them
Review by Jaana2 weeks ago
I would have given 5 stars save for a major malfunction. I have ordered two A9++ and they were delivered in a timely manner at pre-order prices without any attempt to raise the price as Innosilicon kept raising the price and pushing the release date. They are currently hashing away. One of the power supplies is kinda sketchy as it’s backwards from every other power supply as the fans blow opposite from the norm.
I have an M20s on order, and the manufacturer sucks. Or the chip manufacturer sucks. Someone up the supply chain sucks, but I understand Sesterce can’t do anything about it. Paying that August release premium price hurts a little.
Where my malfunction comes in, I spent over $4000 on a single Sc1 dual. Obelisk finally shipped them after pushing the release date back and WEEKS after they finished, I get a shipping notice that the label has been made. It sat that way for another WEEK. After emails to customer service were responded to saying it will be taken care of, several days go by before it gets shipped. Now, this was when SIA coin was the thing to mine and daily profits were high. When I finally get the miner, it has been used. I took pictures of the caked dust, the FUR on the fans and sent it to customer service where I tell them they need to make this right. Any number of paths they could have taken to make it right but instead, basically call me a liar by saying they didn’t use it, but admitted to running it to ‘test’ it out and make sure it worked. That’s like a store opening a toaster or water filter to see if it works and then put it on a shelf to sell it as brand new.
This particular miner serial number left the Obelisk warehouse in JANUARY. Please read that correctly - JANUARY. But they didn't use it, the dust and fur magically appeared in the SIX MONTHS it took to get to my door.
And then this was icing on the cake, when I didn’t get any worthwhile response, I went and wrote a review on the Facebook page, it was the first and only review on their page at the time. Instead of a fix, my acct apparently was reported and I no longer have it as it’s been flagged as fake.
They used to have a really good thing in place by including shipping, but now it’s a flat fee, the links to compensation for a late shipment no longer work (might want to remove those completely) and I can never believe what the site says of in stock/ a later month shipment as of the four orders none has actually been in stock or shipped on time. On a side note, they did offer to discuss compensation after the m20 does ship. So that’s a good thing but over all, The customer service is lacking. It seems like they are trying, but have never actually had any formal training in how to do it. When I have sent multiple questions, they have NEVER all been answered, there are rarely any explanations to what is going on, and I think it might be a language barrier.
Would I buy from them again? This is a hard question. If someone else comes along with as good prices and communicates manufacturer problems, shipping delays, expectations, etc, no. If I find a company that has slightly higher prices and does great customer service, no. If they fix their customer service, actually own up to what happened with my SC1 Dual and make it right? Maybe.
Until they do, my 1 star stands.
Review by Inayathullah2 weeks ago
fast, serious, competent!
Review by Taw Wentford1 month ago
Good service, my miner was here at time and I honestly get a good service from Sesterce.
Review by Venin1 month ago
I was a little skeptical at first, but to be honest the service was good and the support was very responsive throughout my purchase!
I'll be back soon.
Review by Kirasoul2 months ago
good team management, fast respon, trusted.
Review by Moonman Sistecoin2 months ago
The Power supply many noise and its not original One....
Review by Uruguayo Hochsrine2 months ago
Just received my miners, with a little bit of delay (10 days). But despite that everything is fine
Review by Slothead Derrow2 months ago
Stay away from this fraudulent business!!! I purchased an ASIC miner in June, 2019. The product was guaranteed for delivery by end of August. Deadline not met and told by customer support, a refund would be issued if orders weren't shipped by end of September. Nothing shipped and now they're saying they can't provide a refund for $5600 purchase. They say manufacturer postponed the delivery and they can't go against that!?? Horrible business. Nothing but lies. DO NOT GIVE THEM YOUR MONEY!!!
Review by Stanly Sorapure2 months ago
Review by ZsE Ermenekli2 months ago
I paid a premium price for Whatsminer M20S august batch but the orderd is yet to be shipped. I can see the same thing happening for other users. Please be aware of this SCAM that's why they only accept crptos as payment method.
Review by Allia2 months ago
It seemed to take awhile to get a response when I contacted Sesterce. It took three weeks to get my miner sent out. I was told after two weeks that it was shipped to the wrong address. I don't know how that is possible, since I gave Sesterce the address to send it to. Not happy with the service.
Review by Wens2 months ago
Great services, whatever they had some delays, they said it was about the factories, but honestly this is not my problem.
Hope they will propose me a compensation plan as they were doing before.
Thank you very much
Review by Nutsara3 months ago
I bought a miner that they finally did not have available. So i ask for a refund and they approved it. For my surprise, they refund me almost 20 times the money i should have received. We contacted and they told me that, obviously, it was a mistake. Before I gave back the money, i had received the correct amount. After that i would say that is a trustworthy site.
Review by Natanz3 months ago
Not meet the deadline for shipped the miner.
Late than one more month.
No any compensate for the losses.
The miner I bought for USD$4165 for the first batch, when I get it that the value only USD$1500.
They say every wholesaler to have it at the same time. Liar.
I took the same miner from another seller and buy 1 get 1.
You have better to consider another seller.
If your service team want to say any other words, I won't see or hear any, unless you return the losses of USD$2500. The time is money in the mining industry, don't you know, do you?
Review by NewYorkGal3 months ago
Good service. In case of a problem, contacted me, recognized my problem and resolved the problem. I am very pleased that they are not indifferent to the attitude of customers. Asic prices are good. I bought two antminer z11 myself, they work stably. I advise you to contact professionals in this field. Thank you Sesterce group!
Review by JudithKritz Monfort3 months ago
I ordered an Antminer S17 Pro in August Batch. But until now nothing happended. I Contacted the Support but they gibe the Standard Answer i have to wait.
I paid 500 Euro more to get them in august, but dont mind about. They still sell them in the Site, but they cant deliver.
I am very disapointed about the Company.
Why do i get Feedback on this Site ? Why Not on The Offical Site ? Why do i have to Google for Feedback to get to an random Site to get Feedback to my order. Whats wrong Here?
This smells not good.
Review by Rpatters4 months ago
Have bought my miners from them a month ago and there was a bit of confusion to provide feedback on shipment of Crypto miners to start with.
Throughing money for the first time to buy from them was a bit worrying for me which was not dealt with in a best way I would say(I assume they must be dealing with lots of customers because of demand in the market).
However, I have to admit that I have received my miners in the time schedule they promised. They are genuine miners from deemed manufacturer.
Moreover, there were few damaged items which happened in the delivery proces that secterce team dealt with it very professionally and I've got full refund for the items.
I made a negative comments on the company to start with and it was under pressure of circumstances without having confidence what type of company I was dealing with. I'm writing this note to clarify to those of you who are doubtfull about legitemacy of the company and my previous comment added to your confusion that they have left me as a happy customer in the end.
Review by Hepziber Landenhammer4 months ago
I absolutely disagree with the previous comment. I got to actually meet with the founders of Sesterce at the beginning of the year when I was looking to open up my own mining farm, they are definitely not Chinese and they have been very straight forward and professional. I opted for a cloud contract since it was more appropriate for the time being and I apart from a glitch once, which was fixed super rapidly, I don’t have anything bad to say about Sesterce, they delivered what I expected.
Review by Mugsy4 months ago
ITS A SCAM!
Google for your self!!
SCAM !! Help me STOP THE SCAM
// yours Agatha Asgard BaaL
Sesterce is rated 3.0 based on
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