Always great service and communication. Wine arrives on time and in good condition
Review by TomPherriann Sunawan1 year ago
Rang to place my first order. Despite no indication on the website I was told I could not order certain wines as single bottles but had to buy minimum of 6. Then next wine I asked for I was told it was only sold in small quantities so I could not order only 2. Hopeless.
Review by Ambrin Thirzi2 years ago
Firstly my order of two cases of wine was significantly delayed vs advertised timeframe and finally arrived yesterday a whole month later, after the event it was bought for.
When it was delivered by the courier in London, one of the cases was obviously leaking red wine due to one or more bottles being broken inside. Unfortunately the courier delivered it in spite of this while I was not present - I would have never accepted it otherwise. I then spoke to Millesima's Hope (export manager) in order to get the leaking case picked up - she assured me it would be the same day, then when that did not happen first thing the next day (today). It is the next day, Hope has gone email and phone silent and it has been 36hrs since a leaking case of wine was delivered to my office - it smells and I have no idea when it will be collected. This is embarassingly bad service and the lack of communication regarding returning the goods is inexcusable.
For lack of any response I am voicing my frustration here so everyone else can avoid them like the plague
Review by Forni Clownfish2 years ago
I decided to go the extra mile for a special celebration and get some fine wine from Millesima. Unfortunately, the wine did not arrive in time because my order was lost on the system. It took a fair amount of time before my it was delivered - over 6 weeks after I placed the order. To be fair, the lady who dealt with me, Gee, was very pleasant and I get the impression it was beyond her control. She kindly offered me a discount on my next order. However, when I opened the wine, it was well past it's best and very disappointing. In truth, the whole experience was disappointing because the site has some very nice wine on offer, and I'd like to buy again, it's just that this experience has put me off.
Review by Rodeba3 years ago
A very wide range of wines on offer
Review by Anrysys3 years ago
Bought a case of Margaux. The wine is excellent, and the price from Millesima was very reasonable. The delivery from Bordeaux was a little slower than I would have liked, but communication was good. Overall, a very good company, and an excellent supplier of fine wine.
Review by Jeminy3 years ago
Simply what has not been delivered cannot be rated, all the correspondent's phonelines are busy unable to get a hold of you. Very bad service!
Review by Sureiya Zlatohlavek3 years ago
This was my first order, I am very impressed, the prices were, I thought, very keen. Ordering was straightforward and the delivery service excellent, the delivery company telephoned me to arrange a suitable delivery time.
Review by RosieS Lievert4 years ago
I didn't make it easy for Millesima, and yet they still managed to deliver exactly what I ordered, and make it easy for me in return. I do have to say I would recommend them - AND their UK delivery partner. I was not the easiest person to contact with regard to delivery arrangements but that didn't stop them succeeding. Thank you!
MILLESIMA is rated 3.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about millesima.co.uk.