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Review by Emma8 months ago
We have bought a few items of 450 kr. in total from MilkyWalk. After trying them, we need to exchange one pair of shoes to a bigger size for our baby. So we sent the item back but then a few days later MilkyWalk wrote us, due to the price of the item is less than 249 kr., we cannot get a free exchange but we need to buy more in order to get the exchanged item sent to us. This sounds so 'fair'!!! If we had returned 2 of the items which in total are over 249 kr., then we could meet the condition of free of exchange.
Also, right after we placed the order, we were informed, one of the item was sold out so we could only get the rest of the order.
We no longer want anything sent to us by this money machine! Never buy from MilkyWalk!
It’s super NICE reading Milkywalk’s reply as it has perfectly approved my view over this webshop! Thank you very much!
I was first very polite calling your customer service but all I heard from you was how much it would cost you to provide a proper services to your client. This is the first time I have ever experienced such a strange rule set by a seller that you have to buy more to get your items changed for free after having already been requested to buy at least one full price item to get free shipping! I would have very much appreciated that Milkywalk set the prices of the items in your store high enough to cover for a better customer service instead of making money from all these strange rules you have set!
Beside none of the items we bought were with any more discounts than the other shops!
Thank you for such a ‘wonderful’ shopping experience!
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