This is my second time use Miles Car Rental. It is the cheapest rental company out there. Even when I went to pick my car up, the Budget lady asked where I got my rental from because it was one of the best deals she has seen. It was also a very easy process to do. I did not have problems or hassles. I also rented my car for an extra day than I had reserved and was only charged the same day price as my reservation. For my second rental reservation ( made last night), my husband asked for me to wait b/c he wanted to find a cheaper one. He could not and was soooo surprised at how cheap I got the reservation. I recommend Miles Car Rental to everyone!!!!
Review by Draski1 month ago
This was an absolute rip off! I made a reservation through this 3rd party and when I called them, they said that my reservation was with another company named "Sur Price" When I was finally picked up, the other company said that my car price for a week rental was about $300.00 plus they required a $600.00 deposit, plus they wouldn't accept my personal full coverage insurance because my ins, company is not in their list of accepted national insurance companies. They denied being part of Miles Car Rental.They said that Miles Car Rental is just a 3rd party!!
Miles Car Rental had previously charged me $53.76 just for booking my rental with the other rip off company.
I called their Costumer Service phone number and I was told that they could not refund me my money, however, they never sent me an invoice for the rental that I had booked three weeks before.
This is a scam, I give them 1 because there's nothing lower than that. I'm going to contact the Better Business Bureau and I'll make sure I let everyone know what these con artists do.
They should be exposed, so that everyone knows what they are doing!!
Review by Sibat Derrow1 month ago
I wrote a negative review last week about Miles Car Rental, but today I would like to share with everyone out there that the mistake was corrected, the manager gave me a call and the charge that I had received on my credit card was refunded.
I am pleasantly impressed, I do recommend this company and I will gladly use it in my next domestic or International trip.
Review by ElegantMensFshn2 months ago
Excellent service! Couldnt be happier
Review by Rolinell2 months ago
Excelente servicio up
Review by Baria3 months ago
The most affordable option that you can have online!
Review by Nasrudin3 months ago
I got a quick response and a great service. I highly recommend renting from the company.
And especially thanks to Andrés Rey.
Review by Wizyakuza3 months ago
Review by Guðrún3 months ago
I booked a car initially for 8 days and realized soon after that I would actually need it for 10 days. I contacted an agent and made the adjustments, but was charged for both transactions. I was assured that a full refund would be issued for the first transaction within 15 working days. It was been over that period and I am still awaiting my refund. When contacted again about this after the 15 working days I was issued an email the day after that the refund was issued however, it may take a further 15 working days to receive into my account. Still have not received.
Review by GalleryCurator Plaza3 months ago
Thanks to Jessica, you the best!!!
Review by JPjr3 months ago
Bad experience. I paid for the rental of a car for 14 days with my debit card and only when I went to get the car informed that I would have to have a credit card.
They misappropriated my money and will only return it in 5 business days and with a 10% discount.
I lost time and money
Review by Simkraf3 months ago
Amazing attention from agent Jessica!
I'd definitely recomment this to anyone, especially the service from Jessica Pineda. We had a loooot of questions and she was great to answer them all and at the same time advice us on different subjects regarding the reservation. Great.
Review by Afzainizam4 months ago
Review by Aneia4 months ago
Their website shows the "Regular Price" which is crossed out together with a lower "Daily Rate". When one treis to reserve the car, the booking page reverts back to the Regular Price and most people, I suspect, will not notice that they are being charged the higher Regular Price instead of the Daily Rate that was shown.
This slight of hand is a cheap trick - devious and unethical.
Review by Monek4 months ago
Outstanding customer service!
Prompt, courteous and very professional.
Thank you Mauricio!
Review by Standon4 months ago
Second time I rented through Miles Car Rental, Love it!
Review by Vz4 months ago
vERY FAST AND EASY
Review by MadMare5 months ago
Excessiva demora para retirada do veículo. Mais de duas horas na fila da Budget não é normal.
Review by Kimykali Beitch6 months ago
Really unprofessional organization. When payment had to be made, there was quick help, but until the ordered car was not there (and also not comparable), we had to make an effort to talk for two weeks. they really meant nothing to us during the rental period. They are really unprofessional. I will never, never again use this organization and my friends advise not to do this either.
Review by DivaKeya8 months ago
Excelente agencia rentadora de vehículos a nivel mundial.
Review by Maurren Lilak8 months ago
So extremely annoyed with this company !!! Firstly, we are in AMERICA, your customer service should be answering the phone in English. I shouldn't have to ask for someone who speaks English. Secondly, When I am transferred to the "English rep", I am placed on hold for over an hour and then the line hangs up on me. This has happened twice already ! Imagine the frustration.... and all of this because your online system is off! I do a search for one airport and i choose a rental for that specific airport and I get an email confirmation with a completely different airport !!! So now I have to call in to your unhelpful customer service department and do that all over again ! This is the 2nd time it is happening and they can never honor their pricing in the original airport searched, so they will offer to cancel your reservation and book you another one for twice the price. Now here is the kicker.... Knowing that it takes forever, if you ever even reach an English speaker, I decided to utilize their online chat. This guy has me on hold for longer than an hour to try and simply cancel the reservation they screwed up on. I have been leaving messages and he has stopped responding. He hasn't even confirmed the cancellation. HOW DO YOU PEOPLE WORK THIS WAY ??? SO UNPROFESSIONAL!!! At this point i prefer to get my rental from your competition, even if it's a few dollars more, because NOTHING is worth this headache !
Review by SarahVerve9 months ago
I was looking for a website that would provide the best rental car rates. I found it in Miles Car Rental Miami. However, beyond that, I discovered that their customer service is excellent! Indeed, when I noticed a problem in the rental contract, I called Customer Service and the representative I talked to, Jessica Pineda, was not only extremely helpful, but she solved my problem in a couple of minutes. I do recommend this company with enthusiasm and without any reservations!
Review by Piyamook Annall9 months ago
Review by Pammy9 months ago
Very Great Price and very simple to order. I Really Recommended this company to everyone for car Rental in USA especially foreigner
Review by Maidelyn Steadman9 months ago
Buenos precios y fácil de reservar. Los he utilizado varías veces y nunca he tenido problemas.