I visited this car wash at 7 am while it was still dark. While I've used Mikes many times with other vehicles this was the first time with my new car. I found it to be scratched all along one side as well as a spot on the opposite side. That along with the rear being filthy. I even call ahead the day before to confirm this vehicle was safe to wash there. I was shocked when i found it and immediately called as i was headed out of town. I was asked to return once i came back and did so. Pictures were taken and i was told claims would contact me. They did by mail 4 days later saying "after carefully considering my damage" found it to not be their fault. I will not accept this form letter and will pursue other means of getting my car repaired. I would urge others to consider alternatives to Mikes. I wanted to update I filed a claim on March 18 the letter was typed on March 18 and mailed on March 19. I believe that shows how much they carefully considered the damage on my vehicle. I realize all businesses are Open to make money and I do not mind paying for good service but it certainly seems to me that Mike’s Carwash does not care about their customers!
Review by TonyCZE Holovka2 years ago
Very nice car wash and detail center. They have exterior car washes starting as low as $5.00 which actually cleans your car! they offer a variety of full service options and have a well trained staff of detailers to make your car look like new. I have been a customer of theirs for years and find this place to be above the rest. Highly recommended them.
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North Federal Parkway 12131