Never had any issues in all the years I have used Mighty Ape. Service is excellent and extremely efficient
Review by Liyaash1 month ago
Great service, very fast delivery, good price - would give 5 stars but for the plastic packaging
Review by Chad Singkeo1 month ago
I highly reccomend this site everything that you see is what you get super fast delivery like really fast witch is great and overall good prices ima buy from this place from now on
Review by Cherome1 month ago
Ordered a monitor and it was in stock and it said it was going to be delivered on monday. Checked on monday afternoon - not yet dispatched. Pathetic. Don't say you are going to deliver something at a certain time and then not do it! Very disappointing.
Review by Pearley1 month ago
The staff there are terrible and should all be fired
Review by Mya1 month ago
Always a pleasure to deal with Mighty Ape. They have excellent products at great prices. Fantastic service and always quick to answer questions and deliver my orders. Thank you so much.
Review by Dragonhead Schimming2 months ago
Great deal, efficient website, and excellent delivery and updates.
Review by Kirkuleese2 months ago
Quick easy shopping
Review by Owlie3 months ago
Ordered a card game, emailed to say that i'd be in to collect this Saturday and I received a lovely email back to say that was fine, though it probably wasn't even necessary to email and tell them what i did, the fact they replied with kindness speaks volumes about the company and people employed.
Review by Michealangelo Clerck3 months ago
It’s the best online place to shop
Review by Spyders3 months ago
Very poor customer service. I was supposed to get an express guaranteed delivery on Friday(6-9 PM). After 2 emails, 3 live chats, still no response on where my package is. Customer service just keeps stalling and saying sorry. This was my first ever order, will never order again. But I hope the least they can do is tell me when I can expect my package. Very bad experience. Order: 3704943.1
Review by Brightyn3 months ago
We used the Mighty Ape to purchase a gift for our son who moved from England to New Zealand. Though I found their security process used in making our purchase very time consuming and frustrating, I understood that it was for their customers security that the two step verification process was required. Thankfully their customer service was great and all was sorted out fairly quickly given the time difference. I wish I could say the same for the delivery company used.... no security concerns there, as the very expensive purchase was left in full view on my son’s front doorstep, so we were very lucky it wasn’t stolen.
Review by Rebout3 months ago
Originally I had ordered one item, on back order which I was fine with. The following day I noticed a better version of the product was on special. Even though I I used afterpay and the original item was a bit more expensive the live chat agent (what acted very fast) swapped the item for me in a rush timeframe as there was only 1 left in stock and I recieved it the following business day. I dont know anything about the item quality as it's a gift I don't know much about, but it was also packaged very well.
Review by Nehemias4 months ago
I pre-ordered an xbox one game. It has arrived on release date at 8 a.m.!
Review by Camron4 months ago
I have used mightyape many times and have had no problems but the last order. I had ordered a limited games workshop figure and was sent out to be delivered within the week. Received a message saying it was due to be delivered on the Friday only to get another message saying it was to be returned due to a error on the address that I have saved on there website that has been used many times before. I contacted them via the live chat which was buggy and was told it was an error on there end and that I would get a refund when the item got back to the warehouse that it came from in Australia. Well it has been sitting in that warehouse since the 17/07/19 and no refund yet. I have emailed and tried to contact them but no replies. So until I get a resolution I won’t be buying from them anymore and will say be careful when buying from mightyape
Review by NancyNancy4 months ago
1star for the return policy unlike any others tech company that i used to purchase. Normally they would accept items return to them in 7-14 days with full refund. This is the first time in my online shopping that they refunded my refund into my mightyape account, forcing me to purchase overpriced items in their shop. DO NOT RECOMMENDED. Seriously, you should go look somewhere else for the items you're looking for, there are plenty of stores out there with cheaper price and better policy.
Review by Teeghyn Khoeini4 months ago
Just received an order and incredibly disappointed with the packaging.
There was no paper/stuffing/packing pellets to protect a soft cover $40 book (that also wasn't protected) from heavy tin cans flying around in an oversized box with other food items jumbled together.
The book has now got a damaged spine and colour chipped off the corners and is no longer suitable as a gift. Very disappointed.
Review by Bafford Vrabel4 months ago
When they finally arrived,a w eek lte,I am very satisfied.
Review by Santoza4 months ago
Fast delivery and really good customer service. Would definitely recommend.
Review by Tripura Tibo4 months ago
1star for the return policy unlike any others tech company in nz that i used to purchase. Normally they would accept items return to them in 7-14 days with full refund. This is the first time in my online shopping that they refunded my refund into my mightyape account, forcing me to purchase overpriced items in their shop. DO NOT RECOMMENDED. Seriously, you should go look somewhere else for the items you're looking for, there are plenty of stores out there with cheaper price and better policy.
Review by Jesusita EtkinsJr5 months ago
After being promised a delivery of the 31 July 19 I am still waiting for the delivery, I don't blame Mighty Ape, your website made an error in the address which was fixed within the hour of receiving the confirmation that the items were sent, arrived at Australia Post, then by the tracking its gone missing with delivery date of the 2 Aug 19 with a big delayed, looking at where the parcel is sitting is a 20 minute drive away, advice dont use Australia Post, they are crap, how does a parcel take 6 days (still awaiting delivery) when you have paid express post to get from Melbourne to Geelong
Review by DesignRules5 months ago
Item scratched on arrival and no one replied to my email. Very poor service
Review by Meecko5 months ago
I've had a few orders have problems but every time something goes wrong it's been quickly corrected. So, I know I can trust them as an online shop.
Review by Deennis5 months ago
Always found them to have quick delivery and good customer service - would recommend!
Review by Mariayna7 months ago
great experience, they did run out of the products we needed but that's okay we found alternatives but was delivered either the next day or 2-3 days later. but overall they were efficient and fast.