Microsoft have basically charged me a £220 tax for fixing my PC. My PC was gifted to me by my old employers, complete with a windows 7 install, which was upgraded to windows 10.
My motherboard blew, so I had to replace it. As a consequence, Microsoft *require* a product key, which I don't have, because my PC was a gift. So a version of windows that was activated, no problems, is now toast, and Microsoft say I need to buy a new one!
It's outright fraud!
Review by Zubda2 months ago
Microsoft assume you're mentally handicapped, and as such experienced users take a massive hit.
Review by MeganMMorse3 months ago
Purchased Office Home & Student on May 23, 2019 and have not been able to install it. Tech Support has tried twice and failed. They said it was because of my slow internet service (DSL)
Have not used the software of course and to date have not been able to have send a disc of USB or credit my account. I'm out $149.99 and am not a happy camper!!!
Review by MDMonte4 months ago
I am very bad during use, because my system always crashes.
Review by Florin5 months ago
My old email was hacked and thus Facebook too... Microsoft Denmark almost don't want to help.
Review by Garrit Philllips5 months ago
The website is one of the largest business organization in world.
Review by Maxcir5 months ago
Bill Gates should be fined
He has developed the internet. Where losers and nobody's have a voice now.
Thanks for that Bill. Your a joke.
While you profit off the internet. Majority of the people are miserable now.
Single people popping up everywhere now, so you have stopped that.
With all these losers out there voicing their opinion now, it has completely disrupted or way of life.
First, the price is ridiculous for internet.
Second, now losers and the paranoid people are speaking out.
You have completely disrupted the world with this yet nobody says this.
More people are in debt now, because of you and you do not care, your rich.
So many stupid rules have come out because of this internet and most now will not use the mail service.
I am so glad everyone dies, that means you too, your no good for this world by holding all that money while millions are in debt because of you.
I will never pay for the internet, and nobody should have too either, yet this is not the case.
Take your billions and go choke on it
Review by Eeshana5 months ago
Windows Updates makes life HORRIBLE!
Microsoft should fire their current programmers who can't even code.
Thanks to the recent windows update in April - it broke my trading platform and I had wasted time re-installing it. And that means loss of revenue for me.
Microsoft - if this happens again, my next PC will run UBUNTU.
Review by AllieAnd Convent6 months ago
I had an unfortunate experience with Microsoft Azure, however Microsoft support was quick to resolve the issue (within two hours) and that dwarfed the unfortunate experience by a mile.
I'll recommend Azure for that reason. Excellent and versatile service with effective and quick support.
On a site note, I'll have to give another star to Microsoft for WSL, Typescript, VS Code and Windows Terminal. Thank you!
Review by Ignacy7 months ago
Xbox live games with gold used to be worth 60$ a year.. about over a year ago Xbox games with gold made different terms to play the game, it used to be if you downloaded the game with gold and ran out of Xbox live gold membership you could still play the games you downloaded. but now that all changed, they made it so you can’t play ANY games you get for free with the Xbox live gold membership unless you redeem a new Xbox live gold member ship... I was never made aware of this basically scam till recently, I’m really considering switching to pure pc gaming.. console company’s are just scammers. And Microsoft is a joke that just wants money which is why they are trying to put their special Xbox game pass on PlayStation, PC, and even Nintendo!!!
Review by Longers8 months ago
Really annoying to use their email. You login and have to search and search for their email service. I'll be switching to someone else. I also find Microsoft a bit too big for their boots and am tired of how much control they have over your devices. In the old days you'd buy a phone, put a SIM card in and were ready to go. Now you have to sign your life over to Bill Gates.
Review by Anula Ibaale8 months ago
Review by DrGauri Partch9 months ago
Cannot count the amount of time and cost in euros I have spent fixing my computer after the unstoppable Windows 10 update destroyed works in progress, my fonts directory, competing browers installations, etc.
This back door intrusiveness is in flagrant and criminal violation of the General Data Protection Act.
Bless the EU for fining Google EU1.5bn for their criminal mischief.
I only hope that they have the cajones to levy fines commensuerate with M$ criminal behaviour.
I think EU10.0 would be a good starting point.
What do you think?
Review by Neyla9 months ago
trashy company that does not care about the customer
Review by StefanieC10 months ago
Trying to get basic assistance regarding why my email account isn't working correctly and despite being a 365 subscriber I am told I need to pay an extra £95 for assistance!
This company has no shame and will rip you off at every opportunity!
Awful service from a company that takes its customers for granted. No wonder Google etc. are taking over!
Review by Maoseo10 months ago
Bought a Surface Book 2 in Feb 2018. The screen became faulty (screen ghosting where you see an image even after the window is closed). 8 agent chats/phone calls later they finally agree to replace.
The replacement arrives and is faulty. Wont install windows updates. Nothing installed and supposedly brand new machine so no reason why it wouldn't work. Again, lots of agents trying to resolve. Keep disconnecting from the chat when dealing with the issue so I have to start all over again and re explain to a new agent. Rang up to say please collect the fault one and send me another. Their response is that after 2 days of non stop hassle I have to send the faulty replacement back, wait for a week and then try again to contact them to start the replacement process all over again. Really bad service and I have wasted days on this issue. I WOULD NOT RECOMMEND MICROSOFT UNLESS YOU ARE WILLING TO LOSE DAYS DEALING WITH MULTIPLE AGENTS REPEATING THE SAME TROUBLESHOOTING AGAIN AND AGAIN IN A FUTILE EFFORT TO AVOID REPLACING FAULTY GOODS
Review by Khdh McClain11 months ago
Det var da elendigt. 800 kr om året? Not going to happen. Finder et bedre alternativ.
Review by Philando11 months ago
had an issue with my microsoft office constantly using the 2013 expired pirated version instead of my latest licenced version (essentially, every time i tried to open a word file, it would start redownloading the old version despite deleting any presence of it). support helped a lot, support staff was really nice and she explained to me what she was doing so i learned a bit as well.
Review by RMLondon1 year ago
I have had an issue with my brand new Surface Book 2 where the hinge was making noise when opened/closed. It sounds sort of like some soft plastic being wrapped.
I contacted support as I had warranty, and they were willing to exchange it. Or as they said "make sure I got a fully functional Surface Book 2", I accepted that. However, I have since received 2 new units from them both with no change to the hinge issue at all. The first replacement unit even had other issues such as no back-lit keyboard.
I am now about to return my unit for the third time, and support is offering no form of compensation at all.
This whole process has left me without a laptop for a month, while customer support seems friendly and genuine this has been a terrible experience.
I hope Microsoft will improve upon this, customer support is such an important part of a brand.
Review by IvanZet1 year ago
The Surface Go is very close to an ideal budget tablet and mini laptop in one device, but short battery.
Review by Razzel1 year ago
I switch to Linux Mint if possible.
Microsoft are payed O.S. with spywares inside, you pay and windows spy on you, a double scams.
Since Windows 10 and it's forced auto updates, it's more and more difficult to delete and block tracking services for user's peace and privacy protection (delete telemetries spywares, cortana I rename cortaspy, users enhancements programmes, automatices updates with high risk to auto install a trojans in public wi-fi hotspots with middle attacks...).
Windows is a big brother inside your computer like trojans who control computer without your permissions like reboot, updates, etc.
I get rid of windows and microsoft provacy politics, If Linux is a good alternative, I switch to them, like Android devices.
No surprise for Windows Mobile who no win a customers and be abandonned.
Review by Tiesa1 year ago
Some apps that I dont need, but useful to get things like Spotify so its always up to date.
Review by Sharankan1 year ago
Seriously, again?! I was working on my laptop late into the night. I had tons of important work open. When I got too tired I saved everything and went to bed, putting the laptop in sleeping mode.
When I came back just now to continue working on my stuff everything was gone. First I had to wait half an hour because there had been a windows update. I tried to disable automatic updates but windows no longer lets you do that, as if MY computer does no longer belong to ME. Everything is gone! My files are gone, just like they were the last time this obnoxious stuff happened. I saved everything, but never mind. The work I did, the ideas I had - all for nought. The tabs I had open in my browser can't be restored either for some reason. Now I have to (again) look up the myriad of sources I was working on. So dumb. There are so many people complaining about this problem and Microsoft does not do a THING about it. Instead, it gets worse! You can't even disable windows updates with the sneaky methods that used to still work for a time. Neither does your computer automatically shut down after they've rammed an update up your rear end that you didn't want at this time. I'm sitting here with a COMPLETELY empty battery, somehow. It will be 2hrs till it is loaded, means if I had a meeting just now, I'd be in even more trouble.
Microsoft is just one big "fornicate yourself, peasant, for we are a monopoly" to their consumers at this point. If someone came up with viable alternative to them, their company would die within the year, and deservedly so.
Get a grip, switch your brains back on and listen to your god-damn customers again. Aw no, never mind, just make more of that brilliant App-design. Who doesn't want their laptop to look like a smartphone, eh?
I am so done with this. I'm gonna go look your data recovery software now.
Edit: I shouldn't have unloaded on Microsoft Denmark, exclusively. I just needed a place to go, sorry Danes.
Edit 2 because of reply: Thank's for your reply Ida. I did get my Data back, but it took me about two days. The cloud solution you suggest is precisely what's wrong with Microsoft's attitude. No one likes the cloud solution. Clouds get hacked all the time.
It's like in addition to Windows disowning me of my own computer you now suggest to disown me of my data as well. That's precisely what I mean: open your ears and listen.
I realize your software people are super excited about their cloud. I'd be too. It's a thing with tons of potential. You may, however, consider the possibility of letting people choose whether they want to use it or not. Don't break your main product user experience in order to ram a free feature down their throats.
I realize you can't do jack about that, Ida. But at some point, this knowledge has to reach those people who can. Best of luck to you.
Review by Helenge Campanico1 year ago
Microsoft spam e-mails with illegal spam factories. You forced my hand without asking for my permission to go to Windows 10, I lost my job because of a forced reboot, but I was happy to still be under seven. I'm tired of being forced to update and reboot. OS filled with spyware like telemetry and so-called user enhancement programs. Is the BIG BROTHER OS. I heard and I still have this sentence "When it's free, is it the product?" Only here, Windows is PAYING and you are still the product. If the transition from Windows 7 or 8 to 10 is free Windows 7 or 8 was paying, and new users of Windows 10 also pay their license which does not stop Microsoft to pump all confidential data without their knowledge or force with updates to add new spyware and reset all default privacy settings. This personal data is resold for forced and targeted advertising. If I could, I would go under linux, but for the moment, many important programs, I think Adobe Photoshop, are compatible only Windows.