Michelinepitt Reviews

I purchase online frequently from different clothing operations and I really & truly believe that Vixen is the best in the business.

Not only is her clothing of superior quality but the whole online process is wondeful. True, I cannot use multiple coupons at once, which is a bummer but Vixen does give the consumer the opportunity to "earn" coupons. If a review is left with a photo, you get a coupon for $5 off your next purchase. Also, when a purchase is made, reward points are earned which can be "cashed out" for a $5, $10 or $20 coupon depending on how many rewards points you save.

Usually, I have found that tracking numbers are provided the next day & USUALLY shipped that day from Santa Clarita. And shipping is FAST! I live in California & have often received my packages the next day! The shipping process is what has led me to write this review. I LOVE fast shipping!!!

I recently ordered one of her Miss Kitty Coats & it was packaged beautifully in a big box & I received it the day after I ordered it.

Having a history in the logistics business, it's very obvious to me that Micheline not only values her customers by how quick turnaround is, she cares about how we receive our purchases. LOVE IT.

I've had to return a top in the past and that was very easy as well.

Safe to say, I've been and will continue to be a strong supporter of Vixen.

SHOUT OUT TO THE VIXEN WAREHOUSE TEAM!!! You guys, who ever you are, you're doing fantastic work & I appreciate you!!

So I have bought many, many dresses from Vixen by Micheline Pitt but after my last experience, I will not be buying from this company ever again! I pre-ordered the Widow Spiderweb dress which was expected to be released in November. November comes and goes with no notification. I contact the company and get a reply that it is expected within a few weeks. Those weeks go by and I cause again and eventually get a tracking number, which shows that it took them another week to actually hand the package to USPS.

When the dress arrives the bust measurement is 2” tighter than the smallest measurement stated on the size chart and 4” smaller than the bigger measurement. They have a Facebook group so I ask there for advice for what others have done to improve the fit (people have previously suggested solutions like removing zips on stretchy dresses etc previously which I found useful). My post gets shut down by them despite being polite because they say it’s a customer service issue, I merely asked for fit advice...

Micheline herself then sends me photos of another dress saying mine is faulty, but it measures the exact same!!! So sure they can send me a new dress but how does that solve the problem that the bust is 2” smaller than stated on the size chart??

They are incredibly rude and frustrating to deal with. They have clearly manufactured the dress wrong and merely need to update their size chart to reflect the actual measurements of this line. Emails go back and forth where they just refuse to acknowledge this.

Basically they don’t communicate delays to their customers, items don’t match the size chart and they shut down polite enquiries on their social media. Doesn’t sound like the sort of company you want to use huh?

Btw if anyone has the widow spiderweb dress and finds the bust tight, removing parts of the lining over the bust helps alleviate the problem for the smaller of the bust measurements given. Basically lining it in the same very non-giving outer fabric was a stupid design decision and has caused the issue. I hope this may help someone else disappointed in their dress as I was. However as my friend commented, why should you have to wreck the dress to get it to fit as its supposed to?

I purchase online frequently from different clothing operations and I really & truly believe that Vixen is the best in the business.

Not only is her clothing of superior quality but the whole online process is wondeful. True, I cannot use multiple coupons at once, which is a bummer but Vixen does give the consumer the opportunity to "earn" coupons. If a review is left with a photo, you get a coupon for $5 off your next purchase. Also, when a purchase is made, reward points are earned which can be "cashed out" for a $5, $10 or $20 coupon depending on how many rewards points you save.

Usually, I have found that tracking numbers are provided the next day & USUALLY shipped that day from Santa Clarita. And shipping is FAST! I live in California & have often received my packages the next day! The shipping process is what has led me to write this review. I LOVE fast shipping!!!

I recently ordered one of her Miss Kitty Coats & it was packaged beautifully in a big box & I received it the day after I ordered it.

Having a history in the logistics business, it's very obvious to me that Micheline not only values her customers by how quick turnaround is, she cares about how we receive our purchases. LOVE IT.

I've had to return a top in the past and that was very easy as well.

Safe to say, I've been and will continue to be a strong supporter of Vixen.

SHOUT OUT TO THE VIXEN WAREHOUSE TEAM!!! You guys, who ever you are, you're doing fantastic work & I appreciate you!!

Very good online store. ordered with delivery to Norway. Was quick delivery. got email along the way how the order was located.