If I could give zero stars I would. I believe this site is a scam. Do NOT order from them. You will not receive your order. Customer service will not give you a refund without giving you a runaround. ( which I still did not receive a refund or my item) I placed an order on 8/15 for an event 9/21 & did not receive my item. The item was purchased in a wedding . She and another little girl were flower girls so the other mother ordered the exact shoes within 24 hours . Somehow she received her order on September 4th . When that happened I reached out to customer service in hopes my order was on its way. They told me it was going to be shipping( not helpful at all!). Well the wedding came and went the shoes have still not arrived . I reached out again to Mia Belle because at that point I no longer needed the shoes and one customer service rep told me to refuse delivery then another said that I still need to ship it back. Makes zero sense. I cannot express how unimpressed I am. Note... the other little girl that received the shoes was not able to wear them and they were extremely cheap looking. Horrible , horrible experience..
Review by Mickale1 month ago
I also would rate this business a zero. Dona refuses to give my money and has eta for my merchandise to arrive. If I could tap into their Facebook, I’d warn others to stay away from this company. I have filed with the better business bureau and will contact my credit card company to dispute the charges. Smfh.
Review by Joyanta Premanathan2 months ago
If you are looking for a descent and responsible company that does NOT SHIP YOU JUNK FROM CHINA, then this is not the business you should shop from. They made my wedding a DISASTER!!! I ordered two flower girls dresses and they sent the wrong sizes the first time. I contacted them to let them know my wedding was in 1 week and I would like them to send me what i originally ORDERED AND PAID FOR with a rush shipping to ensure it would come on time. Aside from them NEVER answering their phones or emails... like EVER... Jayden or Jaylen whatever his name is,,, the OWNER,,, is so rude and condescending. Made me pay an extra 20$ for a rush delivery that THEY messed up and even after that, still did not get my dress on time for my wedding after getting in writing their promise to deliver my package on time. They are a horrible company that sends you CHINA JUNK... dont waste your money, you can find the same dresses on AMAZON FOR A FRACTION OF THE $!!!! disgusting that they are still in business scamming people. my little flower girls didnt even get their dresses and had to wear what they already owned. DISASTER!!!! i hate this company so much. you are all frauds.
Review by Kapaiwai Firmo3 months ago
I ordered several fall outfits for my daughter's winter collection. The clothes that are advertised on the site are absolutely beautiful but they are "China cheap." The clothes are thin and poorly made. Plus, they take about 21 days to come in the mail. I have nothing good to say about Mia Belle Baby/Girl. I obviously know what size clothes my child wears, I ordered her size and it didn't fit. Most companies offer refunds if you aren't satisfied with your purchase. Not Mia Belle Girl! The clothes are crap and so it the fit. I will NEVER order anything else from them. I will write a review on every platform I can find. It's not fair and people should be warned. This is a scam. I wish there was a way for me to post pictures of what these rags looks like. Complete rip-off. One last thing, I believe in my heart they know their items are subpar. Which is why they only offer store credits.
Review by Ramkomal3 months ago
My girl loved her costume. Quality is what you would expect for a costume- edges were surged, not hemmed, but good enough to wear a couple of times for Halloween parties, etc and now for dress up. We paired it with some shiny gold leggings for a chilly Halloween night and some gold face glitter. So fun!
Review by Cenker5 months ago
I found several cute dresses on here that did not fail to impress when they got delivered. I would reccomend
Review by Aahad Mahrous5 months ago
Not just bad..horrible. I was billed for 2 dresses on Feb 10. It is now Ap 12, 2019.No dresses and no one in customer service. No phone number. Never again! And I want my 68 dollars back!
Review by Shubnum5 months ago
Ordered a bunny outfit for Easter and it will not be here on Easter but in a claim with PayPal. I’m not paying 43.00 for something that will come after the holiday. Do not order from this site. Terrible service
Review by Ransome Zemirah6 months ago
The dress was beautiful and true to size, arrived precisely when they said it would even though it was a purchase for a last minute event. My daughter was very hapy with this purchase.
Review by Ylfete Shweky6 months ago
Amazing customer service. Very fast delivery. I will highly be recommending this company! I love love my daughter tutu outfit and can’t wait for her to wear it!!
Review by Delgne6 months ago
Never received merchandise. Scam Alert!
Review by Galilee Laby7 months ago
I ordered a swimsuit for my daughter for our holidays, after 5 weeks it hadn't arrived so I contacted Miabelle to ask where it was, they replied after 3 days to say it was going through quality control, I said we were going on holiday the week after and I had ordered it for this holiday, they said it had been shipped but it never arrived. When we got home the swimsuit was here, I ordered size 10/12 years, my daughter is 10 and wears age 10/11 so thought it would be big enough but when she put it on the material had no stretch in it what so ever!! really badly made. There was no paperwork to return the item so I emailed Miabelle again and waited 3 days for a reply to be told to post it back to Florida and they would give me a store credit!!! I don't want a store credit as your goods are very poor so now im left with a £33 swimsuit that doesn't fit!!! Terrible customer service and I definitely will not be ordering from them again!!!!
Review by Manshi Fjellander7 months ago
They sent only one of the three items ordered and refuse to respond to any message I send them. I've had to start claims with PayPal just to try to get the money back they have now stolen.
Review by Saoussan Andriksons7 months ago
BEWARE. Worst customer service and misleading shipping information. Ditto the other bad experiences. I have twins and ordered two of the exact same Mommy and Me bathing suits in girls sizes (and so they could match me). One arrived in the package, even though I had ordered two. They asked for a picture of what I had received. I provided it. They said they would send a replacement. I waited another 21 business days for the replacement to arrive. Nothing. Contacted them AGAIN and they hadn't even sent a replacement yet. I asked for a refund. They said they had already shipped it and couldn't be refunded. I asked for a tracking number for the replacement. Never provided. Guess what? Not here yet. Worst thing was that when I filed a claim with PayPal, my claim was denied because the the seller had delivery confirmation of the package (yes, the package that only had one bathing suit in it). So I'm out the cost of the bathing suit and a whole lot of headache trying to get my money back. I'll make sure to share my terrible experience with everyone and suggest people support their competitors instead.
Review by Engenius8 months ago
I thought this was supposed to be an online botique store. Especially paying botique prices have NEVER BEEN so dissatisfied with any online purchase before. I purchased my item almost a month ago. I have contacted their customer services 3xs. My shipments have still not been shipped and they forget to tell you it takes 18-21 business days before they are shipped due to them being shipped from china. We have a wedding in less than a week and our dresses wont be here on time.
Review by HKinEssex8 months ago
Very nice dresses, love the quality of the fabric, all the details, it give a nice finish look to baby clothes.
Review by Vihang9 months ago
All of the items that i ordered are absolutely first quality. Great customer services. can't wait to see my granddaughter in them. Highly recommended to everyone.
Review by Savoy9 months ago
I thought about getting my niece Converse shoes for photography and Instagram promoted Mia Belle Baby to me and they featured these two pair and a lime green pair of converse knock offs for $30. I brought yellow and lime green and paid about $60. And I hurried and did this before coming to this page for company review's. When I researched this business I knew I'd made a mistake. Worse I talked to a woman in customer service on FB who was sooo rude to me. They had time to make sure I had the right shoes beforr they sent them and they sent me two of the same pair. I do not want to exchange and they don't give refunds. This business is a scam and it will be shut down. Mia Belle Baby has so many reports to BBB. If companies like Gymboree and major clothing stores can shut down this one will. The quality of the shoes is horrible and I wouldn't let my niece walk in them for hours. She might get sores and the shoes have no support. The top tip toe of the show is like cheap cheap leather.
Review by Chaorai10 months ago
Ordered a Halloween costume on 5th October and arrived at my door on 25 October. Really impressed with the customer services and speedy delivery. My daughter loved it!! And she looked amazing in it!! All thanks to Mia Belle Baby.
Review by Thame10 months ago
I am so angry. I ordered something 2 weeks in advance for a birthday gift and when I emailed them to inquire when I'd receive it, they told me it would not arrive for at least another month. I am furious. It did not state this on the check out. Beware of this company who also sends out a ton of junk email. Stay away!!
Review by NoodleSoop10 months ago
DO NOT ORDER FROM THIS COMPANY.
TERRIBLE CUSTOMER SERVICE & QUALITY OF PRODUCT IS EVEN WORSE!!!
Took OVER a month to receive my daughters Halloween costume and when it finally arrived it had three holes in it! Donna from customer service is no help. Save your money and order something that is actually made in America!
AND if you HAVE had a negative experience, PLEASE contact The better Business bureau! These people don’t deserve to be in business only to continue to rip people off!
Review by Caza Barbarese10 months ago
No disclosure of "overseas delivery" for my order. They WILL NOT REFUND even if it has not left the processing center. NO REFUND AFTER 24 hours....which is about how long it takes to realize you have been played.
8 days later and my order has still not been processed through the USPS. Mia Bella says its been out for delivery for 5 days now, but the USPS still says it sits in Shanghai. NEVER AGAIN!!
Review by SonMadi Etherden10 months ago
I bought a onesie for my toddler in one size up, per the company's recommendation of the item page. Plus, there were no size charts provided! The item arrived, much too large, and I contacted customer service as they suggest you should and they would be "happy to exchange". What they do NOT tell you is that YOU will be responsible for shipping unless the item is "wrong or damaged". I believe my item was wrong, as I followed the guidance on their own site to make my purchase. It is not worth returning since shipping would be half of the cost of the item! Terrible business model... and, by the way, very cheap quality. The cherry on top is the 15% off code they offered me on my next purchase; you can find a 25% off code on any coupon site! Shop elsewhere...
BEWARE OF THE POSITIVE REVIEWS!!!! Please note that most of the five star reviews are supposedly from older men? WHY are they purchasing these items? They're not... fake accounts!!!
Review by Ogontz Njivah11 months ago
I loved my dress! And I received many compliments at our event. True to size. Since it was in stock they were able to ship it immediately and I could easily find out where it was in the shipping process. I would recommend them to anyone.
Review by Rudels1 year ago
Recently purchased a Halloween costume for my Daughter, the whole process was quick and simple. I was amazed by the quality of the item I received and how it was packaged, not to mention the great price! Would definitely use this service again and recommend to my friends.