I have been a client of Mezco Toyz for a long time and I am so disappointed about their awful customer service, they are really bad, they ignore you and do not respond at all.
Independent on their great figures, the company needs to learn the basics on customer services.
Review by Sdlupita1 year ago
I ordered two items from Mezco at the same time, as I have never ordered from them before I made sure to read through the shipping details before i placed my order. As you can see below it states that items that are in stock with a buy it now feature sbips immediately. I placed my order on Aug 24th, which I received an email with a tracking number, a week later still no package and fed x shows item never shipped. Call and emailed Mezco, they sent an email stating that the had shipped out another one that day. End of week fed x shows item was never picked up, called Mezco and I was told they need to ship their product from 1 warehouse to another and it should ship by the end of that week. Here we are now on the 17th of September and I'm now told they are still waiting and I my istem should ship by the end of the month. So they take my money right away and state they ship immediately yet it's going to be well over a month before I may see my item.
Items that are in stock feature a Buy Now button and are ready to ship immediately. You'll receive a detailed email confirmation of your order, and another when your item is on its way.
Review by Adline1 year ago
Ok so someone in the family loves the child’s play films so thought for a birthday present a official Chucky doll would be a great idea, so I found one a mezco Chucky before he was evil that talks from a Mezco dealer, ordered it was just short of £100 it turned up fast, it was left in its well packed box after quick inspection all looked good, now 5 days later was the birthday all good they loved it, but soon to find out that it worked saying 2 things from the film but if switched to on it would say half of what it was saying in demo mode and cut off, we changed the batteries but still the same problem, so was going to get some more batteries later in the day Incase the new ones were duds, so got back to looking at it we moved his head and it fell off ok we thought it probably just popped out of the joint, had a closer look and the joint had snapped, now this was with in 5 mins of taking Chucky out of the box, very unhappy with this and the dealer doesn’t want to know, I am sharing my experience with Mezco items unfortunately I ordered another mezco doll before all this happened and I hope it’s not the same.
Mezco Toyz is rated 1.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about mezcotoyz.com.