We collate all the best reviews from around the Internet so you can view them in one place
Review by Brittany N.3 weeks ago
Very user-friendly site, easy to navigate with tabs for their collections/campaigns. Standard shipping was 2-9 business days and arrived a week after ordering it. Comes in plain packaging (not much waste!)
I gave it an 8/10 in the video, but actually its more like 7/10 now. It gives a flattering shape from the front but shows a lot of lumps and bumps -- not the smoothest look! The material is really smooth but there are some itchy parts on the inside (I think just the tag and the clear plastic bits for hanging that I cut off). Quality material, but the fit isn't really worth the price! I think there are cheaper options, maybe thinner material, that fits better.
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Review by Linda Van1 month ago
Love meshki! Maddie was super helpful and responsive!
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Review by Daron2 months ago
I recently made my first purchase from Meshki for my partner which surprise surprise, I ordered the wrong size. I needed the item in a hurry so wasn’t sure how to proceed. Being a bloke, I’m not exactly familiar with the returns process of this particular online boutique, so I reached out via email to the customer service.
Within hours I was contacted by Caitlin, who has the title of Customer Experience Specialist. This title could not be more appropriate! Caitlin guided me through the process and provided a pragmatic solution that was well beyond my expectations. She is a credit to Meshki and I will definitely be back when I want to surprise the mrs with a new outfit!
Thanks again Caitlin!
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Review by Cass2 months ago
With owning a business it is inevitable to run into complications and negative reviews, however Im in disbelief of some of the negative reviews meshki has.
I have ordered through meshki for years and it has been nothing but a pleasure (take my word for it, the postmen have now recognised the packaging and automatically know it’s for me when delivering to my work) my orders always arrive the next day, if not the day after depending on the time I order. If I ever have any questions or concerns they always answer the phone with no wait times and reply to emails as soon as they can with as much information as possible. Meshki by far stand out from all the other similar online boutiques for not only their wide range but also for having the best customer service I have ever experienced both online and in store. Thanks Meshki team you girls are the best! So much meshki talk I’m off to place my next order!
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Review by Chloe2 months ago
Great service! The items I received are such good quality. I will be ordering from meshki again, and telling my friends about the brand! I didn't receive my refund for a couple weeks (exchanged items for different size), but once I reached out via email someone got back with me quickly and solved the issue immediately! 🖤
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Review by Faery Alchemy2 months ago
I had a great experience with Meshki. I ordered something that did not fit and the they were very helpful and responded extremely quickly. Thank you guys for helping me out and being so kind!
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Review by Richelle2 months ago
Meshki customer service, Maddie in particular, handled my situation so professional and with care and concern for my situation. With my mail Package being delivered almost 2 weeks late, out of MESHKI’s hands, Maddie in customer seevice still offered so many solutions to make things right! Thank you Maddie and MESHKI for taking card of me and always having the best clothing !!! I LOVE all of my sweaters. Thank you so much!
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Review by Jordan2 months ago
Maddie helped me through customer service, she was amazing! Quick to respond and helped me out straight away! Really happy with the products and help she gave to sort my problems!😊
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Review by Nat2 months ago
Contacted Meshki regarding a delayed credit note and got a reply within the hour!
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Review by Chrissy3 months ago
Thanks you so much Maddie for you impeccable service. Love shopping with Meshki!!
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Review by Margo3 months ago
Maddie went above and beyond to solve my issue. Nothing bad to say about the customer service!
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Review by Liv3 months ago
Kartia was an amazing help and she gave me a solution to the issue instead of me going to return it. She was extremely sweet and she wrote with care and dedication. Highly recommend kartia’s services!
Great experience.
Meshki's customer experience specialists are the most genuine, kind and helpful people out of any brand I've purchased from. They literally will always go above and beyond for you. Massive thank you especially to Caitlin who was so quick to help when I got in touch about a problem with my order! Honestly can't praise Meshki enough :)
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Review by Baily Dunsmore3 months ago
Amazing quality and customer service. You will love this shop! I know I do :)
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Review by Mark Franceschini3 months ago
Very clear and helpful! Thank you
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Review by Alyssa Villalba4 months ago
Maddie delivered exceptional customer service! I am very happy with the team at Meshki
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Review by Tina Luke4 months ago
Caitlin was super friendly and helpful!
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Review by Emily Ellyson4 months ago
I had some trouble tracking my order at first, I emailed their support team and heard back from them within a few hours. I was very pleased with how fast and efficiently Caitlin handled my request, she was so sweet and helpful, and her quick response handled my solution perfectly. I love Meshki’s collection and I am very satisfied with Meshki’s team as well!
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Review by Barbe Taylor4 months ago
I have ordered over 100£ and it has been more than 1 week and it is nowhere, I have got a tracking number which is usless cuz DHL Express delivers but it says “ we don’t find any parcel “
I am angry I have tried to contact them via email, Facebook, Twitter and nobody answers !!!
Avoid them
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Review by Chantelle Thomas4 months ago
Truly a 5 star service and products are simply amazing. Can’t recommend highly enough!
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Review by Fabiola Morquecho4 months ago
I placed an order about 8 days ago. I never record an email confirmation or anything stating my order was received BUT they did charge my account. The tracking number says it does not exist and I’ve emailed them multiple times asking to cancel my order or give me updates on it.
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Review by Lara4 months ago
Maddie was really helpful, polite and efficient. The dress arrived, tracking was accurate and updated regularly and I love the dress
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Review by Elizabeth Elster4 months ago
Fiona was very helpful and kind.
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Review by ABS3834 months ago
I received my order and unfortunately 1 of the items was faulty. So I sent an email with photos and my order info to the online customer service Team and received a reply within the hour with a resolution.
After the item was Received by the warehouse I was told a Voucher would be Emailed to me, but unfortunately it took longer than expected for the warehouse to authorise this.
So I sent a short email back to the customer service team, Maddie replied within minutes apologising for the inconvenience with my Voucher attached No hesitation!
Meshki definitely have the best online customer service team.
Thanks again Maddie your amazing!
