The team at Mervis was so helpful and they totally put me at ease given I was basically freaking out being in a jewelry store to begin with. I looked at a bunch of different diamond options and tried different combinations of size and quality. The diamonds all looked great but what do I know about diamonds anyway. The salesperson Mike had one more idea and I’m so glad he did. He suggested, what about a bright blue sapphire instead of a diamond? It’s her birthstone and I know she’s always liked sapphires. He offered to put it in one of the halo rings I had already picked out as my fav. Seriously, once we put the sapphire in the ring, the color of the blue just POPPED and it clicked-- that was the one!
Review by Dorleen2 years ago
This is one of the most professional company when it comes to your needs and your concerns. They have an outstanding selection of diamonds and rings, and also jewelry. Any questions I had was answered by the owner every time. I have high respect for that initiative.
Review by MykaCC2 years ago
I've had only great experiences shopping with Mervis. I've shopped with them at their old store on Connecticut Avenue and now I'm a regular every Christmas at their new place at 17th and K Street. Their team is professional and knowledgeable. Like the title says - my wife always gets compliments on her diamonds. So as long as she's happy, I'm happy.
Review by Aasiya Sandelson3 years ago
I was looking for a Tacori ring and found Mervis to be the biggest Tacori dealer in the area.
Monica was my diamond consultant and I was left feeling great about my purchase. Thanks for making the experience honest and easy, Mervis and Monica!
Review by Taby Milkova3 years ago
To be honest I didn't know much about diamonds going into Mervis Diamonds but that all changed after I met with Monica. As soon as I came into the store I was warmly greeted and escorted to a private room. I was brought a cup of tea and given an indepth explanation about the 4 C's of diamond quality. She was very informative and helpful in answering any questions I may have had. I was taken care of through the entire process and I can confidently say that this was the best experience I've ever had. Simply perfect.
Review by Mark Wyk3 years ago
What I loved about Mervis was that they treated my fiance and I like we had a million dollars and were sophisticated shoppers. This isn't your everyday jewelry store where you just point to an item and that's what you get. The team at Mervis -- and I worked with Monica who was lovely -- sits down with you and explains everything there is to know about the ring options. I was given a cup of coffee and some cookies and maybe that's what sweetened the deal! Anyway, we're both very happy with our first purchase, the engagement ring, and we've been back to select the matching wedding bands too. AWESOME!
Review by Krrishna Nadilooi3 years ago
Review by Ludos3 years ago
Excellent service, best quality and friendly and accommodating staff.
Review by Mustakeen3 years ago
Ordered a custom ring based on a photo on Mervis’ website of Mervis’ own design. After sending back and forth twice, it is still not like depicted in the photo and the center stone was loose both times, even after pointing it out the first time. Additionally, the settings for the smaller stones have sharp edges, catch on clothing and pick up bits of fuzz constantly. I was sent photos, but when requested them taken at a better angle, I was either told it was already in the mail or got no response at all. Finally gave up getting the ring of my dreams, so instead of being thrilled as promised, I’m left wishing I had tried to have this made locally.
Review by AZTeamMom3 years ago
My wife and I have made multiple purchases from Mervis (engagement ring and both wedding bands). From the first time we stepped foot in the store our sales person, Tina, taught us what to look for when shopping for diamonds and quickly earned our trust. We were fairly treated and got a great deal.
Shopping in their stores feels like a family experience with the Mervis's consistently around. We will definitely return to Mervis for all our future purchases!
Review by Roselee3 years ago
In my first appointment, I sat down to look at wedding bands and was treated very well. I didn't feel pressured, and I felt comfortable asking to see all kinds of rings without making anyone go out of their way. I returned during a trunk show to purchase the ring I had previously selected. It was very busy, but I was taken well care of. There was a bit of confusion about which ring I had selected, and it took some time to get it straightened out. Although things went smoothly and I got my ring and a good deal, I felt as though no one had enough time to sit back down with me and complete the transaction given the big event that was happening.
Review by MHidalho Alzuabi3 years ago
My husband and I are repeat clients. Over the holiday season his wedding band was stollen. He called to re-order the ring and it came in the day before the Mervis red carpet event. I went to pick it up after work. I had hopes to have my wedding ring, engagement ring, necklace and earnings cleaned and inspected; however it was never offered because I stood in the lobby the whole time and the receptionist and everyone else seemed pre-occupied them take care of an established customer. What was more troubling was once I got home I finally looked closer at the his new ring and was so worried I got the wrong one because the original was worn. I called to speak to someone as I was about to go back but I was out on endless hold three times. In the end we looked back at wedding pictures and realized it was the same. Just frustrating after spending so much money to feel like a burden.
Review by Thamar3 years ago
Wonderful and helpful staff. I went to pick my engagement ring and The process was so easy and smooth.
Review by TransformELT3 years ago
Very nice experience purchasing both the engagement ring and the wedding band. Thanks!
Review by Desarea Kurmas3 years ago
Review by Jaquava3 years ago
Mervis is always professional and fair.
Review by Guste Bazar3 years ago
Mervis has excellent customer service! Jeannette was wonderful and helped me pick out the PERFECT engagement ring for my fiance! Thank you for all of your help. I would definitely recommend Mervis!
Review by MrsCarole3 years ago
Thank you! Monica Park was wonderful to work with!
Review by Coolamber3 years ago
I went to Mervis at Tysons Corner a couple times before my purchase. Deva was great and helped create an awesome engagement ring. I would definitely recommend this place and will go back for our wedding bands.
Review by Noodlez3 years ago
Very helpful with no pressure. Quality of product was exactly what hoped for.
Review by Marschall3 years ago
I'm going to give you a solid two stars, Mervis Diamond is one of the best but when I bought my wife a new diamond ring that took her through the endurance race to get the ring, sized and back. What happened to the Mervis I knew?
Review by Deaha3 years ago
My expectations were fulfilled, and exceeded beyond any other experiences previously received from other jewelry retailers that I'd visited.
Review by Francessca3 years ago
Highly recommended. Treats you well and very good prices.
Review by Shondrae3 years ago
I got a diamond for my fiance within my expected budget. The diamond was simple but its shine and cut its USP. Janette, the salesperson made us comfortable and made the entire process very simple.
Review by CCTRÆ3 years ago
The most excellent, above and beyond, personal service, and in my opinion the only place to buy a diamond. The family there take the time to speak to you knowledgeably and with great attention to detail. WE only lived in the US a few years, but Mervis still ranks as the best jewellers I have ever visited. Though they would be a very good reason for a trip back to McLean, Virginia........