Worst customer service ever.
When requesting a payoff letter, they took an eternity to send it, just because they don´t want to release you from MCC, they receive the payment for the balance but they want to ignore you as long as possible to hurt you and continue to take the money out of the daily payment until they decide.
They want to monopolize the market just for them
Review by HazeMarsh3 years ago
Everyone is very professional, prompt & courteous. They return phone calls and respond to e-mails very quickly. The funding process is easy & fast. I would definitely recommend this company. They are great to do business with!
Review by Herbalizer Rahmatalla3 years ago
The process was fast and easy. Everyone was friendly and the process went smooth. I would use them again.
Review by Udiah3 years ago
The process was very fast and simple. Everyone I dealt with were friendly and helpful.
Review by Makkks3 years ago
The terms are reasonable and interaction was great.
Review by MaXttt3 years ago
Merchant Cash and Capital is very easy to work with. We obtained a cash advance about 8 months ago... and recently obtained an additional advance that was added to our original loan. The process was quick and easy. Customer service is also great. The only thing we had trouble with was trying to reach the correct department when we called to obtain additional financing. I was transferred to several different people and nobody could help me. Apparently I needed to speak to a certain department because we are a current customer and already had a loan and wanted to add to it. Once I was put in touch with the correct person, everything was smooth sailing from there.
Review by Casiana Guggino3 years ago
I found thus far the MCC company was upfront with me all the way until the last and final call came from Dan in N.Y., he was the gentleman who informed me that his fee was coming off the top before I would received the funds requested. I didn't Have to much of a problem with it, just needed to know that before the final paperwork was submitted, a little tricky there.
Point of Information - the company MCC have a cap on the amount to be repaid & within the period agreed upon, but not a fixed amount to withdraw daily from my account. This is frightening. I don't like surprises. I need to know what will be coming out on a daily basis(period), I may be planning to pay a bill and the money will be all exhausted by MCC.
Review by Tanvipatil3 years ago
Very professional and courteous. Did exactly everything they said they would do for my business. This is a superior alternative choice to conventional bank loans
Review by Inute4 years ago
i WAS VERY HAPPY . IT WAS NICE TO FIND A LEGIT COMPANY.
Review by Kcirus Derrow4 years ago
They took extra $300 without notice
Review by Develope Goul4 years ago
They were great!
Review by Woodenearplug4 years ago
I understand the concept of loaning money to people with not so good credit and MCC does that well. The staff is there to help and can get it done quickly. It's the cost that will get you, I'm paying 30% over a 9 month period That's 40% if it were on an annual basis. I know it is a must in some cases but weigh it closely.
Review by Jessan Zappie4 years ago
Merchant Cash and Capital was very easy to work with . Hassle free way to get a much needed working capital!!
Review by RoosterK4 years ago
This Is the First time our small business has used any kind of loan. Merchant Cash and Capital were very easy to work with and explained everything very well. Our over all experience was great.
Review by Aleeya4 years ago
Merchant Cash is a very easy company to work with, The customer service rep was extremely nice and straight forward. The documentation requirements were easy to provide and the process from approving to funding only took a couple of days.
Review by Lizzyboo4 years ago
My experience has been great!. Everyone has been wonderful to work with. I trust Merchants Cash and Capital.
Review by Oyin4 years ago
My experience was good. Timing was good and treatment from company was good.
I would use them again.
Review by Jigar4 years ago
The entire process was simple and I was explained everything every step of the way.
Review by Norcy4 years ago
Share your honest experience, and help others make better choices.
Review by Ncube Umhöh4 years ago
I will use these guys again if the need arises.
Review by CShea4 years ago
Amazing fast funding and awesome service the explain everything
Review by Fridonna4 years ago
The MC team was thorough, fast to respond, and had great communication! Thank you!
Review by YoannS4 years ago
Very fast and good Customer Services
Review by Kokwing Suganuma4 years ago
Timely in responding and effective in following up. A successful transaction for all involved. Thank you!
Review by Funnyface4 years ago
We were at our wits end trying to source finance for business improvement. Banks & credit card companies did not help! We contacted many funding companies. Among them 'Merchant Cash & Capital' was outstanding. They responded promptly, followed it up well, minimum documentation and most importantly, the cash was deposited in our account within the 4 business days! In fact we delayed the process by not providing the basic documents on time. Yes the refund amount is higher, but who would lend the funds without collateral. I will certainly use them again and have no hesitation in recommending them.