Their response was fast and all my questions were answered.
Money was in my account next day
Review by Karrianna2 years ago
Wow. So, I applied for a loan from Merchant Cash a few months ago and was rejected. This was after an ambiguous email which seemed to suggest that I had initially been approved. So that was disappointing (and a little uncool due to the misleading wording), but life happens and you move on. After this, I continued to receive constant marketing emails from Merchant Cash, which eventually became irritating. I tried unsubscribing, but they seemed to continue anyway. In the meantime I managed to secure a loan from Prospa, who were very professional and lovely. The complete opposite to Merchant Cash, who were not straight about their requirements upfront (as Prospa were), and hence caused me to waste my precious time applying for something I was never going to be eligible for anyway.
After receiving yet another email from Merchant Cash recently, I responded with "Please don't contact me again. Merchant Cash was not at all helpful to me when I required a loan - hence why I went to Prospa, who were fantastic and offered exactly what I needed." The next day I received a call from Merchant Cash (um, thought I was pretty clear about the 'don't contact me' thing??)... Now, if they had have been calling to apologise and/or see what they could do to improve my experience (or even just to confirm they wouldn't be contacting me in future, as per my request), I would have been ok with this.
But no. I was on the phone for 15 minutes... the whole time the rep kept trying to convince me that the reason my loan with Prospa was approved was somehow attributable to Merchant Cash. As in, they were trying to take the credit for my good experience with Prospa, and prevent me from sharing a bad review of MC online. I was very straight with the rep, asking him directly: "what is the ultimate purpose of this call? Because it seems to me that you are simply trying to mitigate damage to Merchant Cash, by suggesting a spurious link between me gaining my loan, and MC's involvement."
I was a debate team captain in highschool and I also went to law school. The rep's response was 'clever', and I could see it would work a charm on those not so savvy to the art of subtle persuasion and cunning wordmithery. He used all the right buzzwords to try to convince me of his position (as opposed to just asking me how he might be able to help me - ironically that would have achieved his aim of preventing me from leaving a bad review). The icing on the cake was that after I agreed to actually hear him out (despite being busy), he ended up telling ME he didn't have time to 'go around in circles'. Are you kidding?
Then after this he texted me, requesting that I reconsider leaving this review, and ended with "Happy Holidays" and a smiley face emoji. This was just minutes after telling me he didn't have time to actually have a dialogue with me. Puh-lease. Leave your fake smiley face for someone who is more easily tricked into believing you guys have any interest in your customers, as opposed to the facade of your reputation. Integrity speaks volumes. Chicanery does too. Sad to say Merchant Cash is all about the latter. Normally I wouldn't waste my time leaving a long review like this, but they just pushed my buttons in all the wrong ways this time.
Review by Iceveyn Bulluck2 years ago
Merchant Cash lent money when no one else would.They were such a pleasure to deal with and I would recommend giving them a call next time you are after a business loan
Review by Besam2 years ago
You guys were the only ones to give me a chance to lend money as my own bank wouldn't and my business accounts are with the bank
I highly recommend you guys to any small business who need a little help
Review by Menchi2 years ago
Surprised at fast approval
Staff professional & polite
Review by Ploutarchou2 years ago
Merchant Cash have a very helpful team and made dealing with them easy.
Review by ValamiWok Derrow2 years ago
They really helped when no one else would
Review by Anntreesa Worrior2 years ago
Great to deal with friendly staff and quick turn around! Would recommend them to anyone
Review by Mayamali2 years ago
Easy to deal with,fast and far better than prospa
Review by Porfidio Taynor2 years ago
Found there service easy use and the money came in handy in growing my business
Review by Acklam2 years ago
very helpful and very quick
Review by MichaelJC2 years ago
Excellent to deal with
Very a-tuned & timely to taking in and tailoring finance requirements to clients borrowing dollar requirements, lending term and borrowing capacity
Excellent follow through to completion of finance facility
Review by Cantanza Izdebski2 years ago
So easy to apply for credit with Merchant cash and very friendly staff. Funds were available within the advised time frame.
Review by Yanika2 years ago
Very Quick service...
Review by Strouven2 years ago
We must say we were sceptical at first, but once we made contact Maria (Prospa) was very professional and very helpful. Once I did what they asked, took me about 1 business hour, Fill out one form and complete online requests. We were contacted again to say everything is complete and looked great. About 8 hours later we were contacted again, and said it was approved, read the document and sign. We did that at 7.30pm at night, again Maria was helping, real dedication to us. Then by 4pm the next days the funds were cleared in our account. I did not feel I had to turn our life upside down, pay accountants, pull out 100 documents, they made it so easy. Thank you Merchant Cash, you do understand small business.
Review by Dragush2 years ago
Approval was quick and loan funded quickly
Review by Tincan2 years ago
Such a seamless process and its great to have the support of a financier who understands the struggles of small business and having a good flow of capital.
Review by Fridfinnur2 years ago
Easy to deal with prompt and efficient
Review by Godwilling Burbela2 years ago
Very professional and friendly -I didn't need their help after all but always receiving great offers and keeping contact.
Review by Halsencrew2 years ago
Absolutely fantastic. I have used there funding on 2 separate occasions - once for a larger loan - once for a smaller loan. Our big 4 banks could learn a lot from these People . Enabling small business to do what we do best - Employing people and expanding - Spending and growing Australia. Regards Greg
Review by Maskey2 years ago
Very happy. Excerlant to deal with.
Review by Shylah Conlon2 years ago
Excellent to deal with
Review by MerMer2 years ago
Fast approval and no issues. Would use again.
Review by Ljm2 years ago
Merchantcash were excellent to deal with. The staff were friendly and professional. They dealt with our application quickly and cash flow for our business was sorted within a couple of days. I highly recommend them and would not hesitate to use them again if needed.