I love the ring I bought and the entire concept--24 karat gold and transparent pricing. And the customer service has been outstanding
Review by Taani1 week ago
Lousy experience. I placed an order to have 3 lockets sent to my home address. In the instructions, I specifically asked to place them in 3 separate gift boxes. They were all sent in one gift box. They will not sent additional boxes because I did not check off gift. They obviously did not read my directions. What is the point of having a space for instructions? They will not send any additional gift boxes. Lousy service especially for the amount of money I spent.
I just received a response from Mene. It is incorrect to say that I did not give instructions. Yes, I did give instructions in the instruction box. Someone on Mene's end did not read them. It is obvious to me that Mene is not willing to admit any error. It is only with much aggravation on my part that Mene is willing to send the boxes that I orginally requested.
Review by Hendrika1 week ago
4/5 for quality and selection. Shipping, ordering, packaging, etc all great otherwise. The particular ring I ordered was extremely sharp on the edges to the point it could hurt someone when shaking their hand, or in my case, scratch / tear the leather steering wheel in my vehicle. I wish the edges were smoothed down just a hair or slightly rounded. It seems like a simple, quick step that would make a huge difference. I also wish there were more men’s selection. Heavy bracelets (figaro style in various widths) and chains (rope from 24”-30” and 2mm-5mm)
Review by Bernard2 weeks ago
I love the concept of the business. The transparency, value, portfolio interface and interesting designs. This company, to me, stands for something greater than just profit, it stands for integrity.
Review by Deblieck Gommeren4 weeks ago
Just love it and the financing option!!
Review by Naylesh1 month ago
Everything was great except that the spiral gold ring we bought had grinding/shaping marks and the surface was not smooth.
Review by Taklebury Sgariglia1 month ago
Very satisfied with the purchase and this is the first 24k gold jewelry I have owned and it is true what people say: real gold has a unique feel and quality.
Review by Muliadi1 month ago
I got my lucky horn pendant.. It’s very pretty and got lots of compliments. Mene never fails.
Review by Vaaal Terte1 month ago
Beautiful luster and quality, just as promised!
Review by Jknyk1 month ago
Absolutely fantastic experience with Menē. The beautiful quality of our new jewelry is beyond description - we cannot say how much we love them. I’d definitely recommend this great company and look forward to many more additional purchases.
Review by Milcia1 month ago
dont feel ripped off
Review by Moneytha1 month ago
Never before has ordering a piece of jewelry been more cumbersome and difficult! I am currently awaiting my 'return kit' for a ring that does not fit. Will I get my refund? How long will it take? (We shall see.) I would like to have exchanged this ring for one that fit (if it is available). However, Mene makes the process so complicated that we have decided to buy elsewhere.
Review by Eshveer1 month ago
Mene has completely changed the way I associate money with jewlery. I no longer SPEND money on jewlery, instead I INVEST money in jewlery, all thanks to Mene.
Review by Ulick1 month ago
Like the product sold, the customer service is excellent. Mene really cares.
Review by Loli1 month ago
I honestly don't understand why you punish your loyal customers by not letting the use the coupons that you issued to them. When I inquired about this I was told it is because of some customers abused the coupons...which honestly I am not sure how that's possible. You issued the coupons, so then let people use them.
Review by Refer1 month ago
I have purchased several pieces of jewelry from Mene and have experienced excellent customer service on every occasion. My first purchase was on very short notice for an anniversary and Mene went out of their way to ship it such that it would arrive on the morning of the anniversary. On my next two purchases I ended up getting the ring size wrong, and Mene exchanged one for free and was very accommodating in exchanging another one I had purchased earlier. The products are beautiful and well made, the customer service reps are very friendly and knowledgeable, and I have been a happy repeat customer. Highly recommended!
Review by Geraldfloyd1 month ago
Satisfied buyer,q love the quality style and fit perfectly.
Review by Kaileea1 month ago
I bought a platinum ring and it’s good quality. Customer service is good. You can trust them
Review by LynR1 month ago
This is such a beautiful item, solid in both quality and craftsmanship, thank you Mene'
Review by MdMeyed2 months ago
Quick shipment .... pieces look fantastic ... I have putchased numerous times
Review by Tjan2 months ago
The customer service and communication was excellent but quality control is poor. I bought two replacement wedding bands which are the simplest pieces of jewellery and they were crude, uneven and not polished and were scratched on the edges. Basically semi finished. My ring, the wider of the two has a vague crease left behind from the sizing die I suspect. I ended up tidying them up and polishing them myself. I think your concept is great but decided against ordering anything else. Sorry for the negative review but its accurate in my opinion.
Review by Miriem2 months ago
The color of 24K gold is beyond one's imagination! It must be seen to be believed. I have three pieces of Mene and cherish them all.
Review by Prorganiq Albraidi2 months ago
Overall experience was excellent.
Review by Qiuberti2 months ago
The item came on time with no problems. It was a gift for my brother and he enjoyed receiving it.