Engineer fixed the problem on the call. Helpful and cheerful staff.
Review by Gilliston2 months ago
onsite visit Solved our problems
Very professional and easy to talk to
Review by Arii2 months ago
A month old Gigabyte laptop had issue with the fans, called MendIT and explore ways to help my situation asap, after the call they decided to send me to parts to repair myself. Parts arrived promptly with UPS service, took me only 10 mins to fix, fantastic team and prompt services, A++++++++++++
Review by JayNguyen Southerill2 months ago
The problem that occurred with the laptop was fixed within a week. The people I was in contact with were very professional and customer friendly. Unfortunately there were some miscommunications and couple of my wishes were disregarded. Overall I am happy how they handled the problem.
Review by Aliia Galytskyy2 months ago
My Aero 15 Oled got a pixels dead on the screen with a stain in horizontal , they took 1 week and half to fix it. Overall come everything was good and repaired. thanks for the service
Review by Markymarkg2 months ago
I recently got in touch with MEND IT to help fix our company pc. This was very much a time sensitive job because the manufacturers of our pc had supplied us with a broken unit.
I spoke to Nadeem who was quickly able to diagnose the problem. He then came out a day later to our office to look at the pc, the problem ended up being slightly more difficult to deal with, however Nadeem was extremely professional & was able to fix the problem quickly.
I would highly reccomend MEND IT to anyone looking for a professional service. I cant speak highly enough of the job Nadeem did. I will certainly be using them again in the future.
Review by Syukur2 months ago
Took 5 days to fix, haven’t failed yet it’s still running at high performance, thanks mendit:)
Review by Akofala2 months ago
Excellent, they managed to fix my laptop pretty quickly. Their customer service team kept in touch with me every step of the way and were quick to respond to my emails
Review by Yvonette3 months ago
Very accommodating to my requirements, lovely customer support and logistical preparation. The repair was completed quickly and all processes of delivery were on time. Overall a good experience, nothing to complain about.
Review by Miskatonic Humfeld3 months ago
Excellent, quick and easy service.
Review by Lanese3 months ago
I found the Mend-IT team very helpful in resolving my issue.I will certainly use them again.
Review by Xetro3 months ago
my pc was scheduled to be collected due to issue with my print the courier was ment to bring a label they turned up with no label refused to collect collected the next day which was a wednesday no contact from mend it til i phoned them the following thursday to be told waiting for part would it have killed someone to call to inform me finally got a solution to my repair and the repair we completed and my pc sent back to me however nobody had checked if i would be home to accept my computer overall i would have to say very unhappy with the lack of contact at all stages of the repair
Review by Wiebo3 months ago
Was great contacting mendIT to help sort my blue screen issues very helpful and will use again in future.
Review by StephenDS Pazzanita3 months ago
I have absolutely nothing to complain. They were fast and efficient. Picked up the computer and delivered it working. Done. Thanks!
Review by Motilal Mummadisetty3 months ago
Extremely helpful got my pc working very fast
Review by Fathimath Croud3 months ago
Computer was purchased with CCL Computers. Had a few issues with drivers and input methods.
It was promptly sorted by a very knowledgable mendit employee Bradley? Even at 8pm at night.
Review by BNic3 months ago
All the MendIT people went out of their way to help resolve my technology problem. Really intelligent customer service, and very much appreciated.
Review by Jacquineuhoff3 months ago
Great service in general, very helpful customer service staff (especially Sophie Nuttall), professional technicians who have the right advice throughout. Thank you
Review by Edwardsc Derdeli3 months ago
Quick to respond. They remotely logged into my system and prevented the need to have it sent off to be repaired. Great to see them diligently carryout thorough diagnostics. They are very clear communicators, as I had to be guided through complex tasks.
Review by Pencil3 months ago
On site visit went perfectly, on site engineer very easy to talk to and very professional. Problem was sorted quickly and i'm very happy.
Review by Avazbek4 months ago
Once I got to talk to them, they were very speedy and helpful. I got my laptop back within a week all good as new, which is such a relief as it was not even 2 years old and cost alot.
Review by KatF4 months ago
AIO returned as good as new after replaced screen.
Review by ScaryDescent4 months ago
When my laptop battery died MendIT staff were really helpful in getting it in, fixed and back to me within 6 days as well as keeping me informed of the status. Superb service throughout.
Review by Sahyk Hamiltono4 months ago
Recommend, 5 out 5 service from start to finish.
I felt I was dealing with real people and not a big faceless business.
Review by Wichtel4 months ago
Had some serious issues with my computer shutting down, sent off to MendIT where the problem was sorted effectively by staff especially Hayden. Thanks.