We recently reviewed our existing (private) health and extras cover with a Members Own agent/advisor. We were provided with comprehensive and helpful advice which enabled us to compare and contrast. We've since switched to Phoenix as it offers us better value for money given our specific circumstances.
Review by Latania2 months ago
We were wanting to up our hospital cover so I had a look on the Members Own web site. I received a call from Dale at Members Own & he had found us a new health fund with higher hospital cover for only $15 more per month more than we were paying for basic hospital cover.
We will stay with our old health company for extras - something I didn't realise we were able to do.
If we had gone to a higher hospital cover with the old fund it would have cost aprox $40 per month more.
So now we are at least $300 better off per year.
Review by Neesy2 months ago
Fantastic help from Amith Pattah in helping me get better health insurance.
Review by CustomerEdweard Idanovic3 months ago
customer service staff were exceptional in their product knowledge and willing to listen to concerns and what we were looking for in a health fund.
Review by Akeib3 months ago
Julia was very helpful. She listened to my needs in a health fund and worked to find me the best possible fund at a competitive cost.
Review by Bafford3 months ago
Spoke with Tia by phone and she was very helpful and she knew her product well. Answered all my questions and convinced me i was doing the right thing . Pleased with service , she was very clear and pleasant.Alan
Review by Rajevan3 months ago
The agent Melissa was efficient and her knowledge was impressive.
Very relaxed and friendly!
Review by Danniela3 months ago
Simple and easy.
Pleasure to deal with , saved $300 p/a on health ins quotes without losing any hospital benefits
And almost doubled benefits on extras.
Review by Ketzy3 months ago
Very helpful, polite and well informed young woman assisted me in changing my private health insurance to one more to my liking. Could not fault her.
Review by Deaders3 months ago
Excellent service provided by Casey, very patient and answered many of my questions without getting irritated. Helped me to sign on a Health insurance saving me $27a fortnight.
Review by CMay Macka3 months ago
Consultant was excellent & took time to explain everything
Review by Emiyah Celup3 months ago
People are super helpful and answer questions honestly and prompt service, give advise on what will happen next and the information that you need to have on hand for the follow up call. When they say they will ring you they mean it.
Thank you for your help and great service.
Review by Toneia Beggarly3 months ago
Review by Halent Telok4 months ago
Spam calls from 0488 862 468 then doesnt answer the call when you call back..Waste of time.
Review by Mahruba4 months ago
Chantelle was fantastic to deal with, made it all very easy for me and we had immediate rapport
Review by Chareese4 months ago
My advisor was great at helping me navigate my way through a process that I usually find quite daunting. I feel much happier and more secure now that I have changed to a Members Own fund.
Review by BaronLupo4 months ago
I found Ellie was so easy to talk to and would recommend Health Partners to any of my friends.I am so annoyed by the health fund I am getting out of they blare blare on tv and radio and there comments are false.Thank you Ellie for your friendliness and your knowledge and understanding of your product. I found it very easy to understand. Dianne Gambling
Review by ArRee Derrow4 months ago
What a great service these guys provide. Melissa was amazing. So glad I rang members own before making a decision on my family health cover. I saved over $100 a month.
Review by Olatz Mule4 months ago
I received amazing guidance from Members Own while trying to navigate the health insurance minefield in Australia. They were to the point and meticulous in all their explanations. Highly recommended if you're looking to switch.
Review by Ghassan4 months ago
I'd been 'going to change' for years as I felt my cover with Bupa was expensive for the little I got in return. It was great to have someone who walked me through it ensuring all my requirements were met. I now have much better cover for less.
Review by Our Villarini4 months ago
It was so easy to find out alternatives to what we had. The person who was helping me was really friendly and incredibly knowledgeable about all the different areas of private health cover
Review by Lingying4 months ago
I trusted the person I spoke to as she was very knowledgeable about the subject and not pushy in anyway. She made it easy to see what I would be saving and did all the paperwork for me.
Review by Bafford Petrocelli4 months ago
Amith explained policy well Discussed other companies honestly and made decision easier
Time taken to ensure I understood the policy
Feel confident that any issues will be dealt with easily
Review by Bafford4 months ago
Very helpful, courteous and friendly
Review by GoldLivesMatter4 months ago
The staff member I dealt with Reham was pleasant and helpfull