Terrible platform and even worse customer support. On 2 occasions I have made a mistake creating a profile on Meetup.com. Two years ago and then just recently my profile has been blocked and removed under their "suspected spam" when all I was doing was sending a few messages not many and sending to group organizers not members suggesting an event. My profile isn't a company or soliciting anything. Each time I have wasted 2 years building my account only to have it removed and no one in meetup will answer why this happened or assit with recovery. Just no answers to my repeated requests for assistance. I don't think they employ any real humans on the other end of this platform....DON'T waste your time here.
Review by Richenda2 months ago
Having joined Meetup in the hope to make some additional friends, I realised the majority of groups in my local area were either created by or involved CJH, a guy whose profile picture is of him with his arms around a group of women..
He doesn't like interest in the group from men and likes any posts which indicate that a man is not attending for whatever reason.
Be careful, ladies, this is a dangerous platform when group creators have ulterior motives.
Review by Tashema Derrow2 months ago
Been a meet up member for several years and became a co organiser for my most active groups. Absolutely loved the meet up experience and my events were often over subscribed. Got positive reviews from people in the group and planned several events. Always abided by meet ups rules and guidelines. My account was disabled with no warning on the day I had an event planned. Total nightmare as whole event was wiped as well as all events I had posted were wipe. I couldn’t log in to contact people and explained what had happened. I am now a former member across the entire meet-up. Contacted meet up 3 times to try and get my account re activated but no response. So looks like that’s it my meet up experience is over due to an error on their behalf.
Review by Bafford Wofle2 months ago
You are a sneaky lot. Create my own group? Sounds good. After uploading my photo and carefully structuring the description, you said, almost done, just some moneies/month to get you online! And it is on special! Yeh! I'm so excited. It is in your own guideline that our events are not for advertising/commercial gain. So you are not following this guideline and I should?
Review by Zaidaly Huto2 months ago
When they changed the site, no longer able to have sponsors, without a fee. Informed that I can no longer send invites to join via email, My group is private. I must send a link now, in the email. Still doesn't work when perspective member clicks on "Request to join" Haven't had a new member in months, no matter how many times I send one. People cannot join. Pictures uses to represent the event, should be separate from pictures Taken at the event, this creates double or even triple of the same photos when scheduling more than once. Ready to quit and just use social media events for scheduling.
Review by Grazyna2 months ago
Springfield Mo. Asl meeting
I was declined because I didn't want my pic on the internet. I thought it was learning asl not how pretty we are. Copy paste of my denial. I responded I thought meeting in person was sufficient for learning class. It's not a dating site.
Thank you for your interest in American Sign Language Springfield meetup. We practice and share signs, but are also a social group, which is why we require face pictures of our members. Bryan S, ASL Springfield meetup organizer
Review by Safeguard3 months ago
I tried to join my first group but decided against it when they required a recent photo in order to accept me. There are valid reasons why I do not want my photo online, but to be judged purely on appearance to be acceptable I find unpleasant. Racist? Ageist? Not for me.
Review by Gurdayal3 months ago
I recently had an organiser of a group I'm part of go AWOL. I asked meet up to help me get a refund as I still have credit with that organiser. I contacted them from the support section of meet up on 19 July. I was told on 20 July that someone from the specialist team would take a deeper look into this for me. I heard nothing for a few days so asked what was happening on 24 July. I then asked again on 29 July as I still had no reply. I've heard nothing to date. When I try and message again through the help/support section on meet up, my messages fail to send. This has happened on three occassions. My account is still active, but I feel like meet up has blocked my messages and are ignoring my emails. Poor form, meet up 🤬🤬🤬!!!!
Review by Mukar3 months ago
For over 7 years I have been involved in a club that schedules and communicates events using Meetup. Over that period of time the app has become less usable and user-friendly. Creating an event has become a POS. One used to be able to open a “Create Event” template, type in information and publish the event to the club membership. Now, an experienced user gets company authored error messages when they hit the “Publish” button. The useless company jargon error messages make no sense to the event author. If you finally get some text into the template and then attempt to edit it, using their edit function, one gets a useless error message about “chain 1” which is Meetup parlance that make absolutely no sense to an event author. Try as you might, you cannot edit your way out of the chain 1 error message.
If one types a description in a word processor and pastes the text into the description field, completes all other fields and then hits “Publish”, one gets a long useless message to review the posting and edit it. You can edit the fields for hours and the far to general error message continues to appear, until one “Cancels” and wipes away all the hard work.
The Meetup interface needs to be simplified, listing field entry rules (max character length), what error messages mean (Tell the use what to do to fix the error.
Users should not have to guess what is in error. I provided details about errors I find in Meetupto help them correct problems - that seems to me to be more than they do for me the end user
Review by Yiolanti3 months ago
I have been an organizer for many years, no longer useful... I have been the organizer of a few groups since about 2011. We got up to well over 1,000 members and often had our meetings fill to capacity. When WeWork bought them out in 2017 it seemed to change. The format for interface changed to phone use (handheld) and nothing was easy for us as organizers. Meetup encouraged us to charge for them or get sponsorships and we tried but in the process lost over half of our attendees. Then realized that many 'members' were not active and had to purge them. Now we rarely see a full house like we once did, often people comment that they did not find us on Meetup but by some other means and then went to Meetup. There is no way to cross market or add stuff to other social networks from meetup and we will therefore be ridding ourselves of Meetup this billing cycle. We can spend half as much on any other format and get far more... Too bad, it was really nice at one time.
Review by DRobie3 months ago
Just trialled meetup pro. We wanted to upgrade to 5 groups and they charge $150 a month. I was prepared to pay this. But...
I tried to add my colleague as admin and couldn’t. I had to email them. They take 24 hrs to reply. They then added them as admin.
Admin then tried to add a group. They couldn’t because they don’t have permissions. I don’t actually know what permissions they hold.
I wrote to the help desk and they said it’s designed that only the master admin can add groups and do lots of other things. When I check the help pages to understand who can do what it’s not clear.
They charge premium prices for a capability that is pretty immature. Then insist on email customer service with a slow response time. Customer service, particularly ‘Alex’, borders on arrogance. A dominant supplier that is abusing its position. Try elsewhere.
Review by Priscaolubukola3 months ago
Meetup.com must be more vigilant with group organisers as yesterday I got scammed by a group called ‘EALING, RUISLIP & HARROW WALKING & SOCIAL GROUP.
I want to warn others against joining this particular group as they have taken my money via PayPal and will not answer me. I have sent numerous emails & they have blocked me from their page when I tried to expose them I don’t want others to get scammed like I have.
I noticed that the organisers double booked two events at the same time yesterday morning I waited at Paddington Station from 9am - 10:30am with absolutely no show. My time & money wasted and no contact from them.
I will definitely be taking this matter further as they are criminals. They are a group of scam artists, conning decent people out of money.
This group also has a website ‘HARROW + WEMBLEY OUTDOOR GROUP.
Any hikers reading this - please avoid this group at all costs!! Beware Londoners!
Review by MaltePB Zinnour4 months ago
You receive your subscription renewal without warning. At least they returned me the money.
Many of the meetups are from people who are not truly interested in any meetup but just want to attract people about their bar, disco..i told them about one fake example but they could not care less.
Review by Marylisa Erwing4 months ago
I tried to organize a meet-up group and it turned out I couldn't do it. No problem. I cancelled my organizer subscription ($20/month) prior to the renewal for the next month and I was still charged. I then reached out to customer service to get a refund and they denied me. repeatedly. I would avoid working with them at all cost if I were you. They are not honest and their customer service sucks.
Review by Abdeloued Chureteh4 months ago
Request to join travel companions for seniors in Perth, and a gentlemen called John P from canningvale responded saying my photo was not clear so I respond saying that his photo was not clear either and he told me I was aggressive and my application was refused. I then asked him what designation he is within the organisation and also I request to join and not applied. He never responded. My question is this? Is this organisation operating like a dictatorship and insular or are they an open group more open to being friendly and assisting potential members. No wonder they have only 104 member with this kind of attitude.
Review by Doan DiPrizio4 months ago
I have used Meetup for many years, and for the last five or so, they have been going in the wrong direction. Numerous updates have been done which removed or reduced useful functionality or made the site harder to use by making the navigation more confusing. Probably the worst part was their lack of respect for their users- not listening to complaints, nor notifying them of upcoming changes, much less consulting with them on it.
All this and more has led me to build a competitor- uGetTogether - this restores much of the functionality Meetup has removed, while adding new functionality they never had.
Review by Iyyakannu4 months ago
I had a partner in Meetup that I reported they could care less about him hitting on women makes sexual advancements as soon as my next payment Is up I will quit meetup / I do better on Facebook and it’s free .
Review by Andaes4 months ago
Honestly , after being on Meetup for three years now,,, i realized that its for White people or fake people, , the admins want to control the groups member and/ or promote their businesses, make money,, I have been given feedback that their were complaints about me, , no substantial evidence was given before removing me from the group, I was told that people are not their to meet other singles , or potential lovers, however I have seen women going out with different men on different meetups , so much hype and hypocrisy that , everything is right if you are White.....or gay,, I have been asked by a girl to safeguard me from another guy who was rubbing his penis against her at the meetup.. but its OK ..cos he is Local.,,:@ , One of my friends in the meetup revealed about sexual relation he had with one of the other members , yeaah , that personal choice....but again,,,,why the hypocrisy that everybody has the freedom to do what they want to do within morality , ethics and legality.........as soon the admins realize that a certain person cant be controlled...they just remove them .....
Review by Tsouros5 months ago
To: Scott Heiferman, Chairman, Meetup
What Happened to Meetup? To its Business Model?
If you are trying to encourage more people to use meetup, then you:
A. Need more groups and specially "good? active/working groups,
B. Need more "good" active/working groups or people will stop checking what meetup has to offer.
C. Need to encourage Organizers of "Good" active/working groups worldwide to continue their efforts and to open up new "good" active groups because they are Meetup's Proven Talent/Organizers
D. WHY DISCOURAGE MEMBER FEES by on top of Organizer Dues THEN charging 7.5+% + 0.50 per each group member fee payment? Really? How loyal do you think top organizers will be when a competing service offers them to switch to them? As an established organizer I can answer that: "Not at all because the current Meetup does zero to show their appreciation and the value of their "successful active" dues paying organizers"
So WHY try to push a useless product like "Pro Meetup (you need to fire whoever came up with that worthless product & the executive who approved it) - Instead hire a CHIEF Organizer Executive (COE) and get them to encourage/develop/grow your proven organizer talent (organizers with active/working groups - metrics to measure good organizers must include size of city they are serving, events,participants, members, etc) to set up new groups by providing discounted organizer dues for them and other financial incentives.
Meetup shareholders - You have a good following that is getting less and less unless you shake up the current management and infuse new life into a great and well known brand.
Review by Twokittys5 months ago
I joined a group the organiser Jo bird was nice at first then turned nasty all because I was late paying for a trip and booted me the organisers think they are god and get power hungry there are some nice people who attend though another name Cristina romeo
Review by SlickyRicky5 months ago
meetup has the shadiest pricing i've ever seen. also, to get a straight answer from the site is about 10000 clicks away.,
When creating a new meetup, you never know how much is going to be in the future (and by future i mean 6 months later).
2 month ago, the price was about 50 bucks for a meetup with less than 50 members and less than 5 organizers, now, it's 98 per 6 months, for whatever type of meetup. the company (WeWork) should really be rebranded as WeCon.
Anyone in Australia wanting to start a new MEETUP Group, do NOT, NO matter what. There is a SCAMMER placing Aussie banking account details with the > START A NEW GROUP. Your bank details will appear after you select AGREEMENT TO CONDITIONS. I was scammed, my friend was scammed, and a number of others. There is a write up about in the last local paper and Brisbanes Courier Mail Paper. People who have never even joined MEETUP, have their banking details ready for you to AGREE TO CONDITIONS. Once you agree to conditions, fees will be coming out of your bank account, left, right and centre.I have had 5 lots of money taken by MEETUP, or someone to do with them from my account, and I have NEVER been a member of MEETUP. I found out about a week after the first lot of money was missing, I found all 5 withdrawels at the same time, a total of $420. Everything from my everyday account was missing. I have never been a member of MEETUP, as to become a member a confirmation link is sent to your Email address, and you click onto the link to confirm it was you who created the account. I have never received an Email confirmation link, but was looking at starting a new group. BUT . Their trick is . they make you click AGREE TO CONDITIONS, which takes you directly to your banking setails, without even creating a NEW GROUP. DON'T GET CAUGHT, The write up in the papers were as accurate as I am explaining here, as I only read this a few days ago, which was too late, as my $420 was already stolen. Meetup will NOT get in any conversation about this, they simply ignore every Email you send them about being ripped-off. KEEP RIGHT AWAY FROM MEETUP, I am furious, as it is in America where these scum are stealing our money from. DO NOT GO NEAR MEETUP !
Review by Linward5 months ago
I am an organizer of a large Meetup group. There is so much instability in the system. I have reported 20-30 problems to them over the last few months but nothing gets done. Their standard response is to clear cache and try again. They do not even try very hard to reproduce problems reported. They keep making cosmetic changes to the look and feel but have not provided any new features in the last 10 years. In fact they keep going backward as far as features are concerned & things that worked before, do not. ABSOLUTELY THE WORST SITE.
Review by Gavril6 months ago
Meetup.com have no way to be contacted. No phone number, no support email, no live chat. I signed up as an organiser and cancelled just afterwards. It's confirmed on my account that it's cancelled and yet they keep charging me month after month and you can't get in contact with them. A complete scam.
Review by Goodbee6 months ago
Creepiest experience ever. I have been a member of several meetups but had super weird and scary experience with my last meetup (in San Francisco). I want to warn anyone from visiting meetup members in private homes. Here's my story. After a couple of group meetups with a meetup from SF at a local bar/restaurant, the main organizer invited at the organizer's home (including a select group of members she felt she had a connection with). That probably should have set off some alarm but I thought, well, I am her to make new friends so let me participate. I felt nice to be 'selected' to be part of the inner circle. Surely, these people look nice enough. I went to two private meetup events at the organizer's private residence. They all went fine. No problems really. Just the usual stuff. Yet felt a bit exclusionary and cliquey since some people obviously already knew each other for a long time). I was able to make a connection with maybe 2-3 people out of the 20 that attended. I therefore didn't decide to continue with this meetup after the last meeting. After a couple of months without communication, the organizer contacts me out of the blue and wants to hang out for coffee. No problem either. I hop in the car for the +1 hour drive to the city. When I arrive I get ambushed by the organizer + co-organizer who tell me one of the members felt threatened/harassed by me. When I ask them why or who they don't want to tell me anything else other than; you are too just too nice, people in tech are too frigid, you have looked someone in the eyes too long. What? Excuse me? I am perplexed and leave them in complete shock, no coffee, for the +1 hour return trip home. I get home and do a search on google for "eye contact and techies" and sure enough; there seems to be such an thing (autism/aspergers). But how come this was not addressed during the meetup by the member who has these symptoms? Why do I need to get ambushed and threatened by the organizer(s) after all these months? This is just too weird and downright scary. I want to warn all meetup members to stay away from meetups at private residences for the liability issues that may come out of it. This felt completely unprofessional at best or a complete set up at worst. Please also note that members will ask for your personal information, then can easily turn it against you when a meetup goes wrong. The scary thing is that you are off guard because your main purpose is to make friends so you naturally talk about yourself and ask others questions. Don't do it! Stay clear. It's not just worth it. They may turn it against you for I don't know what purpose. Let this be a fair warning. You should read some of the reviews on sitejabber which are VERY similar to mine. I am starting to wonder if they are talking about the same group in SF. WARNING for SF members: stay away from meetups at private homes and never meet any members outside the official meetup platform.